Great service, extremely knowledgeable, and just really put me at ease. Highly recommend them. Dr…read more Myles is the best!!!!

I've been going to Dr Garofoli since I was a child. Never feel nervous going here even though I…read moredon't like the dentist office in general. I always feel comfortable and I trust the staff here. My teeth always feel so awesome after I've had them cleaned. Angela suggested I get an Oral B electric toothbrush and I'm so happy I took her suggestion. It's the best thing for my teeth and a great investment. Thanks to the entire staff at Garofoli, Heffernan and Bruneau Dentistry.

Wish there was an option for zero stars! Called and spoke with an UNINFORMED and RUDE person that…read moreanswered the phone at 11 am on Oct. 7th. Told her exactly what procedures my husband needs to have done and mentioned he has been examined by other drs. She kept saying she wasn't a doctor and couldn't give me the answer if those procedures were done at Aim Dental - also that a dr. would have to do an examination first. I REPEATED I just want to know if particular procedures were even done at Aim Dental. She repeated many times she didn't know. I asked a few times to speak to someone else who could just answer the question. Rather than give the phone to an informed employee, she HUNG UP!!! This was the worst customer service I have ever received!!! Why does Aim Dental have someone answer phone calls that is totally unprofessional and can't answer a simple question?!!!!

If I could have given zero I would have; if near runaway don't walk. Dentures did not fit caused…read morehyperplasia an awful syndrome that they implied I was making up, till I went to the specialist at Brigham & Women's they sent me to ... and even then they disagreed with the specialist "they sent me to" an esteemed dentist, Phd, oral pathologist and medical doctor. They attempted to re-line the dentures, I ended up in the ER (documented) for chemical burns in my mouth and spent a week using lidocaine mouthwash. Asked then demanded a return of my money for unuseable dental appliances, was told they provided me great care (over $3k of product that was unuseable) and that they would not try to fulfill the agreement. In essence we will keep your money now go away. I have spent an additional $4800 to have teeth, but yesterday was the final straw the fillings (which were not) completely fell apart it will cost me an additional $3 to $5k to fix the remaining natural teeth I have in my mouth that they have destroyed. I am not litigious person I reached out to resolved this and was rebuffed in no uncertain terms, but I have no choice but to finally proceed with legal process as a disabled senior I cannot afford an additional $10k to fix the mess they have created and yet kept my money. What will be more disturbing will be their defense I am sure rather than the resolve, standard difficult patient yes admittedly I had the nerve to expect after spend thousands of dollars to one receive the top notch product they assured and to have a product so important to quality of life to fix without causing additional health issues that have been documented by 2 periodontists, 3 physicians, a maxillofacial surgeon, 2 dentists, 2 oral pathologists and the specialist they sent me to. Regretfully, I must say run do not walk away from this provider and their satellite office in Maynard, MA Nexus Dental. Or like me you will probably end up in a courtroom trying to get back the funds they have taken from you and the funds they have cost you despite initially just asking for the funds they have decided to keep for sub-standard product and services. By the way all of this is documented in actual medical documentation as well as contemporaneous notes.

First visit today after leaving another practice. From the…read moremoment I walked in, was greeted and handled in a courteous and professional manner. The office is very clean and well laid out. The admin staff and techs were fantastic! Dr. Patel was wonderful and attentive to me throughout. Very happy with the care and thoughtfulness of the staff and doc. No drama or nonsense, simply quality care.

Beyond exceptional - Lancaster Family Dental is beyond fantastic. They are kind and communicative…read moreand provide amazing service. Cleaning and follow-up fillings were done with care. Very grateful for their understanding and patience with me.

Dr. Mossmann must be the best dentist in the world; no exaggeration! I've been going to Mossmann…read moreFamily Dental for a few years, but today I saw him for an issue that I wasn't even sure was dental, and Dr. Mossmann diagnosed me (after several other medical specialists including an ENT and my PCP were unable to do). He is incredibly thoughtful (meaning, he really *thinks* about his patients' issues) and thorough, and does genuinely seem to care about his patients. Plus he and his wife Leah (the hygienist) take care of many animals, including the strays in their neighborhood. Wish I could leave higher than 5-stars; they are the best.

So happy I found these guys!…read more Every time I go here, I leave happy. The hygienist seems to really love her work -- she's always prepared, very professional, and always tells me about some new technique or technology she's interested in.. The dentist (her husband) is also a professional: he always comes in to look over the x-rays and compare the history, and genuinely seems concerned. He's filled a cavity for me, and did a very professional job. It's great to have a nice dental office right in town.

This practice was great with the original dentist, but has deteriorated since. I was reasonably…read moresatisfied until covid hit and they started hounding me to come in for routine work against the recommendations of the World Health Organization. They left increasingly irritated voice mails and sent texts, emails, and a letter. I ignored them. Then in a clear violation of privacy regulations and HIPAA law they called relatives of mine and asked them to get me to come in for an appointment. These relatives do not even live in the same household and are not a medical proxy or otherwise entitled to access to medical information about me. The hygienists are good but management needs to take a chill pill.

This has nothing to do with the pandemic my experience was pre covid. Dr. Kavi is extremely…read moremotivated to find cavities in your mouth that you never thought you had. No other board certified dentist would find. Her technique is also lacking so expect painful drilling. I felt like a terrified little boy when I went in for future procedures after the first one. Seek other options! It's too bad because the hygenists are very good.

All three of my girls see Dr. Tony. One of my girls is nervous in any medical setting and the…read morehygienist was so patient and kind to her. My other two are always excited to go which is a huge win! The office is clean and decorated throughout with different kids themed rooms which my kids love. The best thing is I am able to schedule all three cleanings at once which is so convenient!

incredibly nice and considerate both to their kids and to the parents. His administration made…read morescheduling a breeze. The hygienist were incredibly welcoming and fun and Dr. Tony is absolutely amazing. Can't say enough good things about our experiences there