As we approach the first Christmas without our Nana, we remain comforted that during her final…read moremonths on earth she was lovingly cared for by the team at Good Shepherd. We wish we had found you sooner as you were the answer to our prayers. Jeremy brings such a Christ like approach to Good Shepherd's clients, the Good Shepherd team and the client's family. We feel blessed to have experienced the love, compassion and care Nana received by the Good Shepherd team as they go above and beyond to ensure the safety and comfort of their clients. God bless you all and may He continue to use you all as His faithful servants.

One of the Best home care businesses in Arkansas. The question of care that comes from the care…read moregiver is based on their experience but the Company will always give their best care to you. The office personnel IS TOP NOTCH always giving you the information that you need and BEST CUSTOMER SERVICE IN TODAYS MARKET. The type of care will always be what you are looking for where it is a few hrs or several hrs, one time situation or a regular schedule Good Shepard will do their very best to assist you in the type of care you need.

Ali is an excellent caregiver. She's very competent, friendly, and a hard worker…read more We wish she was less in demand, so that we could have her care more often.

I am a current patient to Brightstar and have had the greatest privilege to the great homecare…read moreservices provided. I have been blessed beyond to have two nurses Christina and Linda come help me with my wound care of 2nd degree burns. These 2 have made my tragedy less of a bother to my life and come take care of me with such great compassion and care I could ever ask for. This recovery is not easy but these 2 have put so much effort and attention to making it so much bearable I cant thank them enough. You two are deserve recognition and be shared to the reviewers as highly recommended nurses. I dont think it could be better than to have these 2 be your nurses. You are my rockstars and I want you to know how much appreciation and love goes to you from a patient who is blessed to have you.

This is a wonderful resource in or community! I utilize them weekly and highly recommend themread more

My family came here to get tested for Covid. We were told we would be able to see our results…read morethrough the mychart app & were sent an access code but for my mother, boyfriend & I neither of the codes didn't even work. We were also given numbers of the hospital if we had any questions as we would be in quarantine after getting tested & we called multiple times & didn't get an answer every time. We actually had to get in contact with the organization we agreed to release our information to for data in order to know what our results were. As we had no way of getting ahold of the hospital we had to wait until we were done with quarantine and had to drive to this place ourselves to ask for a paper copy of our results in order to return to work. Unless you go to the actual building, communication is absolutely impossible. Other than that the staff here is really nice & easy to talk to so I will give at least 4 stars as I understand we are going through a pandemic and they are very busy.

Home Helpers provided some of the most unprofessional and unsafe care I have ever encountered…read more In July 2025, my father paid over $10,000 for personal care services for my mother. What followed was a complete failure to deliver even basic, safe care. Caregivers were routinely late or didn't show up at all. Despite clear instructions that my mother was to receive care only from female caregivers, they sent a male caregiver anyway. Many caregivers appeared poorly trained and were unable to assist with mobility as promised. On one occasion, a caregiver dropped my mother on the floor. Even more alarming, caregivers failed to follow critical instructions to properly thicken her food and beverages. This failure resulted in pneumonia, an emergency room visit, and hospitalization, forcing us to end services early. Since then, Home Helpers has refused to return our calls and has not refunded the money owed, including the deposit and unused prepaid care. This company showed a shocking lack of accountability, competence, and concern for patient safety. If you are considering Home Helpers for an elderly or vulnerable loved one, I strongly urge you to look elsewhere.

The only thing they are good for is getting your food benefits stopped so that you can starve to…read moredeath. They set times to call and do not follow through. They do not care about anything but their paycheck, so what if they kill people in the process of getting that paycheck.

Both my parents have been patients here. Multiple times. Multiple days. CCU, ICU, regular rooms,…read moreoutpatient. And I've helped them navigate the process. So this review is an outsiders perspective. There are some amazing, fabulous people working here. I'd say 97% of the people I interacted with were stellar! And I think the select few uncaring, ignorant staffers would be found anywhere - I don't know how they could eliminate all of them - but I know they try! Food in the cafeteria used to be AMAZING!! Seriously there were many time I thought I should go eat there JUST for the food. Sadly when I was there for 3 weeks in Dec 2016 the food was NOT the yumminess I remember. The sandwich bar is still good!! I especially love the pretzel bun! And they're made to order using quality ingredients. Not skimpy either - nicely done on the balance of ingredients! However the entree and sides that in the past tasted small batch homemade and nutritious (aka not fried) have become industrial, prepackaged glop and mostly fried and/or dried out. The best line was someone's comment that the roast turkey was so dried out it looked like "toast"!! Ha ha ha! Highlight - 2nd floor coffee shop!! A real espresso machine and ab fab smoothies! They also have tasty sweet treats and usually at lunch a soup (which may or may not match the cafeteria)! Speaking of coffee - some floors have free and accessible coffee, tea, ice, etc but some don't - I encourage you to walk around or ask! If you have to be in a hospital this is probably one of the best around. They have some of the BEST specialists in the entire region. I especially think the Walker Heart Institute is amazing! You'd have to go to a much larger metropolitan area to do better! Best advice - stay out of hospitals - they are not a good place to be . I'd give 5 stars for the hospital but had to drop a star for the current quality of food.

Terrible that a patient room is in this shape. Furniture torn and dirt everywhere. Supposed to be…read moreclean and we'll maintained .

this place should be shutdown. I've never walked into a nursing home and thought I stepped in shit…read moreand thought I brung it in. smells like death here as soon as u walk in the door. staff is always on a well I've been doing a lot today attitude so thats exactly who u don't want around a high maintenance family member. if you love your people don't let them stay here.

Please putting your friends or family in any facility. Take a tour. Ask some of the residents how…read moreis their experience there before you choose!

I was in the behavioral health unit. Of the hospital. I would say my stay was not good at all. For…read moreme the whole time I was there I had a seizures then had a big one. I guess I was held down the lead nurse my arm All bruised up. Then they sent me to micu the one Nurse was nice. There. But the other one was very rude. The doctor At the micu was rude. Because I denied the MRI. I when home. The only people who were nice to me was Luke. , Megan, and Kathy, everyone else is stuck up.triple F for rating the food so not good not even their hamburgers. This place needs to learn how to cook.

Terrible care while here, "full rooms you can go wait in the lobby after being triaged" they took…read morethe IV rack from the room for some other room because they're so unprepared. Attending doctor wouldn't allow prescribed medicine from a specialist because "I won't prescribe drugs" worst visit here ever! You'd think med school would have taught them something. Staff came in to start an IV and just stared where missing equipment was and left.