I have been a patient of Dr. O'Connell for many years now and I have had only great experiences…read morewith everyone there. The front desk staff are friendly, helpful and always willing to try and find you an appointment time and day that will work for you. Dr. O'Connell's nurse is very patient and handles messages that I send her (frequently) in a timely manner, often within a very short period of time. Kristi is extremely helpful, knowledgeable and does a fabulous job. Dr. O'Connell is the best doctor, by far that I have ever had. He is truly concerned about and committed to his patients. He does everything he possibly can to meet my needs, answers questions truthfully and explains everything to my satisfaction. I just can't imagine having a better experience anywhere else then I do at MANA North.They are all pretty amazing professionals! Thank you for all that you do. Veronica W

The front desk staff, when not gossiping about their most recent dates, which I had to listen to…read moreone day while they could not seem to get a follow-up appointment scheduled and my copay processed is rude and inconvenienced by the simplest of questions. They act as though they are too busy to help. I guess they are too busy discussing their social lives! I would send messages through the portal for an appointment and they seldom responded in a timely manner. If they did respond, they give you excuses to cover the fact that they ignored or forgot to check the portal. If you need anything within several days that is not going to happen. They will refer you to their MANA Urgent Care clinics because it is apparently too hard to schedule you with your PCP. Random charges are affixed to your account for asking a question through the portal. I have never had this happen at any of the MANA clinics before I switched to MANA-North Fayetteville. If you leave a message for the clinic manager she won't call you back. I am done with this circus I have another PCP lined up out of the MANA system. The office experience ruins the entire clinic. This review is not a reflection of the care that I received from Dr. Abby Baldwin or Dr. Lauren Thompson both are wonderful doctors and I strongly reccomend either. If you want a rude administrative staff and an office manager who does not return calls to simple questions then this is your place. Common sense and patient service seems to have left the equation.

Doc Abernathy makes time for you and then takes the time to explain his reasoning in a manner a…read morenon-medical mind can comprehend. Excellent service-oriented medical provider with superior nurses and support staff. Efficient would be the understatement of the year. Brad Dunn

I love Dr. Abernathy! our whole family has been going to him since his practice opened and he's the…read morebest. he's much more pleasant than going to a walk in clinic and is easy to work with. Come here if you're looking for a GP in Fayetteville.

Quick in and out. Front desk has always been great. Offers televisits. Quick appointment…read morescheduling. Prompt communication if needed. A+.

Never had much of a wait. The Doctor ,PAs and the front desk girl in house are very nice . This is…read morea solid place for walk-ins or long term.

Knowledgeable kind physicians. Helpful regarding diet, nutrition, blood pressure, diabetes and many…read moreother problems.

Tyler Brockman was my PCP for several years. I ended my care here because I was prescribed another…read more( or several) different medication every visit. AVOID!

They are horrible! You can't get them on the phone for questions or to make an appointment. I've…read morecalled 5 times and been placed on hold for 5 minutes before hanging up over the course of a week and NO ONE has come to the phone. When I came last year, the office was FILTHY. Grime everywhere. I will NEVER be back.

While I really like Dr. Bonner, I really hate waiting for more than 2 hours for a basic annual…read morevisit. At every appointment, it takes at LEAST an hour AFTER THE APPOINTMENT TIME for the nurse to call me back. Then, no less than an hour waiting in the exam room to see the doctor. This habit does not seem to be affected by the time of day either, as I've had appointments at 8:00 am and later in the afternoon, with the same experience.

The physician was easy to get into and provided good quality care. I appreciated his ability to…read morelook me in the eyes, smile, and have a decent conversation. At no point did I feel rushed. We will return.

So I've been searching for a new doctor since my insurance took my other doctor outa my plan. So I…read morefound this place that takes my insurance and I'm very pleased with my new Doctor. I had a appointment at 3pm and I was seen at the exact time which was very nice. She was a great breath of fresh air compared to my last doctor I had. She gave me a routine checkup and asked if I needed any medication to be refilled which I did. The ladies at the checkin window was very nice. I am glad to have found a doctor that took her time to give me a routine checkup. So now I'll be going back for my bloodwork next month. I noticed a few couples here with babies so they take care of all ages. It's a great change that was the best part of my visit today.

Dr. Parker and the team are such a pleasure to deal with! I cant say enough positive things about…read moretheir caring atmosphere, THANK YOU!

I had to find a new Dr and this is the place I picked everyone here is very nice the dr is very…read moregood to me I had blood work here I would recommend this place to anyone the nurse that did my blood work I couldn't even feel it being done that's the best part

Very friendly staff. Easy to set up an appointment online. I was called right on my appointment…read moretime and only waited for the doctor for 20 minutes which is just fine. Dr. Covert was very knowledgeable and helpful. He didn't rush me. I think I've found my new doctor!

The online check-in process resolved my waiting time down to less than 5 minutes for my appointment…read moreto begin. Kelcey, a nurse for Dr. Haws, was attentive, a great listener and gave me comfort with her empathetic smile. Dr. Haws is a caring and methodical physician who went to great lengths to diagnose an issue I had been dealing with for a few weeks. His bedside manner was caring and detailed. Dr. Haws has continued to be the most effective, responsive and caring primary care physician I have ever attended. Highly recommend Dr. Haws and his team at this clinic for your primary care needs.

MANA has a mission s that says they want to provide excellent healthcare and they will treat…read morepatients like family. That's not true in my experience. After seeing a certain doctor for a couple years not to mention any names but his initials are Andrew Coppola I asked MANA to start seeing another doctor cause I was tired of being disrespected by this one. I thought it was a fair request. I got a certified letter in the mail in a few days saying I wasn't welcome at MANA anymore. I called the office manager to ask why and was told "because you asked for another doctor. The doctors all work together and if you don't want to see a particular one then you can't see any of them." I guess it's just too much to ask to have a doctor that isn't rude, childish, and has a bad attitude. Do yourself a favor and find healthcare somewhere else.

This is really an excellent medical clinic. The office staff are efficient, there is a large…read morewaiting room, the waits are short, and my doctor is a very good listener.