Short Story: Imlay plumbing was a lifesaver, they answered my calls and completed a huge project for me.
Long Story:
165 days ago, I received a phone call from a tenant saying the house is burning down.
Today, I received a certificate of completion, from the city, saying it passed final inspection.
When looking for a plumber, I asked a friend if he could help me, but he was way to busy. He said he had worked for Imlay and he recommended I give them a call. Well, let me tell you, I'm glad I did!
Kaden Imlay promptly responded to every text, email and phone call I made. He got me dialed in with Angie, who schedules out work.
Spencer was first to do work to my property. He is very professional and did great work. He helped me to get ready for building inspectors and each inspection passed, There were several extra calls he answered on top of what he was assigned to do.
Cameron spent a few days getting it ready for final inspection. Everyone who has needed a plumber the past few months know that they are hard to come by.
I only had a few plumbing requests left to pass final inspection. I called the office on Friday, April 2nd, my heart sank when the message read they are booked all next week and they won't be scheduling any more work until April 12th.
Here is where Angie comes to the rescue. She had a cancelation and booked me for April 5th. Cameron came in and spent some time turning on the water, first time since October 25th. Everything looked good. The hold up was a missing countertop for kitchen sink. It arrived broken a month ago and pushed the whole project back a few weeks. It was scheduled to arrive April 7th. It did arrive and it was installed. I had to ask Angie, again, for another favor. Cameron showed up again and got everything going. The inspector showed up at the same time and because of Angie and Cameron, it passed final inspection!!!!
But wait, there's more, April 8th, the cleaners were doing the final construction clean up, and water would not drain from toilet. When they plunged, it filled up the bathtub with water. I almost died! This project has been a beast for the past 165 days.
I made yet another call to Spencer, Cameron and Angie. All was still booked up. My hear sank again. Then, within an hour, Cameron called, he finished his schedule early and said he is on his way with a snake! I could hardly believe it. He came, snaked and was the hero again!!
I'm positive that all of them were sick of hearing from me, but each time I called, they got the job done!
Imlay Plumbing really has a quality team of professionals who delivered quality work each time I called.
I haven't received the final bill yet, but I know it will be reasonable and worth every penny.
Thanks Imlay Plumbing! read more
