Adj: Very fun sporting goods and more store!…read more We love coming to different Bass Pro Shops. They're all kind of different, and yet similar. They're all huge, just that some are even bigger than the average. This one in Mesa, AZ is one of the biggest, we were told by staff. We came while on a trip out to Phoenix area, and we were staying nearby. It was a warm, or rather sizzling hot September day. There's not really a fall in AZ is there? Winter would be fall to most in temps. Anyhow, coming into this store was perfect for getting out of the heat. We wandered immediately over to the huge aquarium. A very attractive feature that my kids just love to gravitate towards no matter how old they are. After looking at the fishes for awhile, we wandered up to the 2nd floor and looked at all the camping gears, not so much b/c we're the camping type, but b/c the products are fun to check out and we discovered some innovations in camping chairs, they have come a LONG way, so comfortable that some of them feel like couches now, or like a reclining chair, almost like a la-z-boy in your family room. After checking out the camping section, we looked at the "stuffed" animals, aka taxidermy wildlife. They are always menacing and "scary" to me. What can I say, I get squeamish around wild animals alive or dead, but of course better if they're already taken care of so I don't have to run for my life. In any case, we also checked out their archery dept which is so cool b/c you can shoot arrow and test out their bows here at their indoor range (smaller, but sufficient) before buying and get practice in with your own bow, iirc. Finally, we just walked around all over, including much of the 1st floor to check out their water sports and apparel depts, all filled with goodies and fun stuff galore. If only money is no object huh? lol. Customer service was friendly and let us browse and explore as we liked, but were there for any questions or directions.

Huge BPS store! This one is in Mesa. We were staying pretty close by, could've technically walked…read moreover had it not been so hot. Spent a couple of hours one afternoon. We love visiting BPS's, it's like going into the wilderness without the prep and mosquito bites. We're only semi-outdoors people of the paved or at least graveled/dirt-road variety, and not too much rugged terrain please for my getting-old bones. Pros: - It's for pros, hence the name, lots of specialty brands. - I feel like I'm a pro when I come here, only need to trick me. - My kids get such a kick out of this place, it's got all the cool gadgets to make camping and other outdoors adventures high-tech and fun - So many taxidermy animals, my wife hates seeing them and get squeamish, but the kids and I find them fun to look at. I personally think they're cool. Too bad I can't bring one home. - Some things on sale are pretty reasonably priced. - Huge place to walk around in, get your exercise done indoors in perfectly temp-controlled environment. - Clean bathrooms and the whole place is kept up nicely. Cons: - Some items are definitely full-retail prices - mostly hiking shoes, water sandals, didn't see much if any discounts for those. - Other items seem even higher than retail at other stores - grills, camping equipment, some knives (although I don't know prices for those as much). All in all, a great place to visit, stick to sale stuff and you can find some decent to good deal for your next outdoors adventure. Service from staff is good if you need help, just ask, otherwise, it's more a hands-off, self-serve, wander-as-you-like type of place which I prefer anyway.

First time at this location. It was busy at the time but the employees are very very helpful &…read morefriendly here. Vast selection of shoes, clothing/activewear, & sports equipment. They even have an upstairs to shop around in! Great value on the items here.

I was shopping around for a life jacket and found some online, but since I was in the area, I…read morethought I'd stop into this Dick's Sporting Goods in Gilbert. They have soooo much merch!! You'll probably end up buying more than what you plan on, so be ready. This location boasts 2 floors, with everything from kayaks to baseball bats and shoes for every sport to clothing for the kiddos. They carry major brand names such as Yeti, Hydroflask, Nike, Puma, etc. I was pleasantly surprised to also find ratchet tie downs for pick up trucks in the kayak/SUP section. They had a great sale going on before the 4th. I was able to snag my life vest for just $20! I won't be using it too much, but you gotta be safe no matter what! I was browsing around and trying on different brands when an employee asked if I needed any help. I politely declined. I did drop a star due to the fact that when I checked out, there was only one register open. There were about 3 of us behind the person who was paying. Eventually, another register opened up so I was out and about in a few minutes. I would have also liked to see scanners throughout the store to check prices. There is an abundance of parking in the lot outside. Employees are friendly and they offer a military discount when you show your valid I.D. I would recommend coming in for all of your sporting good needs!

I usually don't review "mall stores" but I felt like this Tilly's really needed a shout out! I was…read moreshopping for a watch for my bf for his bday. He lives in a different state than me so shopping for him for a surprise present is a little difficult, because I want to make sure he likes what I buy. After spending a good 30 minutes picking out the best watch I think he will like I checked out. I was nervous that my bf might not like it and asked the rep what their return policy was. He stated that their watches are final sales. This made me super nervous because I was spending a pretty penny on something my bf might not like. I asked if it was possible to exchange the watch if my bf didn't like it. I explained my situation and let him know he lives in a different state and made sure there was a Tilly's by his place so just in case he didn't like it, could he exchange it in Texas for one he likes. I knew it was a long shot and a lot to ask, but the rep was very nice and was able to help me out. He added a note to the receipt and put his name and store initials. This way if my bf didn't like the style watch I picked out he could exchange it for one he liked in Texas. I really appreciate the attention and help Aubryience (sorry I know I spelled it wrong) gave me. He was able to help me make sure this birthday present was wonderful! To my luck my bf LOVED the watch I picked out so he didnt have to exchange it, but I am glad I covered all my bases just in case! Thanks again for the great customer service!

I placed an on line order for a hat and a pair of shorts. I received the box completely sealed and…read moreinside was only the hat and no product sheet. I contacted the company and they said they would look into it. They sent me an email and said the case was closed because the pack g person "said" they put everything in the box. They will not send me a pair of shorts or refund me even though I never got the product.

I love the PGA superstore!! Last week I went to try some new clubs and took my wedding ring off and…read moreset it at the simulator bay... because I'm an idiot, I forgot it there and freaked out calling the store the next day. They couldn't find it for a week and I thought all hope was lost until popping back in today and the staff letting me know they found it. They were genuinely excited for me and were so helpful and caring throughout the process (even though it was my fault). Brett and Joe were the standouts and so caring. I will always return to the PGA store not only because their selection and prices are awesome , but because the staff and crew are genuine good humans. Thank you!!

Went in to check out a qi35 and sim 2 max for purchase. Was in the store for about 45 minutes and…read morewasn't approached by anyone. Stood in front of the bays with the club I wanted to test for 15 minutes being ignored by the guy there. Decided to leave and went to a place at the mall, even though they were slammed I was approached in 2 minutes, tested 3 drivers, and left with a new qi35 max. I'll give 2 stars because I think one of the guys in the test bays just walked in with his own clubs and started using it and that was cool.

Big store. Lots more dog stuff than most REIs! Appreciate that. Also love the Pride Outside merch…read more Clean bathrooms. Cute mural about if it's ok to poop outside lol. Friendly staff asked us if we needed assistance.

Took my mother in law here to get some good shoes for support and balance. The guy who helped us…read morewas so kind, definitely knew the pros of each shoe, and did not mind that she needed to try on about 5 pair. The in-store selection is great! We got Hokas for her, trail running Hokas for me, Patagonia shorts for my husband, and a nice Cotapaxi hat. Very well organized store, we joined the membership and got a coupon. Great experience,,excellent customer service, they are so friendly here they must like working here. Highly recommend!!

Been shopping at this location since 2017/18 and always had the best experience, special thanks to…read moreall the nice people working here. Last week I needed some help with my second backpacking trip to Havasupai and met Alec in the store. I was so surprised that he went above and beyond for me and my questions and recommended several good options not only for the hike but for the car camping as well. Since the experience was so great, I texted my friends from out of the state and asked them to use REI at Paradise Valley for their purchases because of a great value and quality. Hence proved again and again, the REI is the best option for your outdoorsy needs. Thank you brother Alec!

So I was on the hunt for some new walking tennis shoes for outside that are zero mm heel to toe…read moredrop or neutral and have enough toe room for my toes to spread but I also have a very thin heel, so kinda difficult to find the perfect shoe. However, I'd been reading about the Altra Escalante and saw that this REÍ had them, along with some other brands. I'm so glad that I popped in here as the salesperson was super knowledgeable about what I wanted for my new walking shoe. He found several different brands that might work and I went about trying them on. I narrowed by search down to two when he suggested that I take a few laps around the store! That made all the difference in making my final choice! I did buy the Altra Escalante and they have been working out perfectly! They weren't cheap but they are definitely worth what I paid.

The service was great. We called ahead and got what we needed. The person over the phone was really…read morehelpful. The staff and structure in the store was definitely a wow factor. Great service, the guy that helped us listened and provided great recommendations. Huge selection with socks and shoes. We were impressed with their VIP rewards and shoes we joined. Great value all around. The price of the compression socks was definitely a bargain.

Online experience, as well as their phone in customer service, is excellent. They also have a lot…read moreof pretty good deals online as well. For several reasons, the in-store experience was way less than impressive. I will not go back into their store. But if you know what you want and your size, etc, ordering online is a great way to go.

I have a friend with special needs. She cannot go into a store because of her medical issues. The…read moreGM, Bree, set up a special appointment for my friend and hour BEFORE the store opened and she met us in a shaded area beside her store. She set up chairs for us and then she brought out her measuring devices to find what shoe size and style were best for my friend. THEN Bree brought out several pairs for her to try. She let my friend walk around in the shoes to make sure they felt right and accommodated her needs. I have not enough words to express our gratitude for the extreme effort Bree went to in order to assist my friend in buying the best shoes for her. I will now be a loyal customer myself and tell everyone about the kindness and care we received at this store.

I'd give this shop six stars if I could! We've been going here for years to equip our runners with…read morethe absolute best selection of runner's gear I've found in the Valley. Absolutely fantastic customer service... EVERY SINGLE TIME!!! You can expect them to happily receive you, size you, and then fit you for the perfect shoe for your running needs. And trust me when I say this, they know the sport and can advise you on every nuance you require!

My friend and I had such a great time on the Dolly Steamboat! Even though it's hot in the desert,…read morethere was a nice breeze out on the lake that made the ride incredibly comfortable while we were outside. The scenery was absolutely gorgeous, and the whole experience felt so peaceful. The crew was friendly, welcoming, and made the experience even more enjoyable. I loved it so much that I'm already planning to bring my mom and aunts when they visit in September. If you have binoculars, definitely bring them! You'll be able to spot the bighorn sheep along the cliffs better! After the cruise, I'd recommend grabbing lunch at the Tortilla Flat Saloon and taking a drive along the Apache Trail. Just know that part of the trail is unpaved with switchbacks and steep grades, so take your time and make sure you're comfortable driving those kinds of roads. It's a really unique experience with incredible views, and you'll eventually end up at the Roosevelt Dam. It was the perfect Arizona day and a wonderful way to experience the beauty, and history, of the desert.

A friend and I went on the Dinner Astronomy Cruise. There were only 40 of the 160 people boat…read moreholds, which means lots of room and more if a personal experience. We left promptly at 6:30 PM four our narrated tour and dinner. The weather and temps could not have been better. We toured the lake, saw fossils on the Canyon Walls I didn't know existed, saw Big horn sheep and beautiful scenery. The food was really good with smoke portions, Dr. Sky finished the evening with a discussion on the Blue Moon, Venus, Jupiter and the elusive Space Station. A very enjoyable trip snd memories. I highly recommend this for a family, romantic evening or just an evening out.

Great shop - bought a pair of 2 season old new stock skis from them, was an issue locating them so…read morethey replaced them with a newer model at no extra cost. Shipped quickly and well 5 stars will buy here again

amazing customer service via telephone however one of the two boots that I been left on display or…read moreindirect sunlight because it perished the first time I took it on the snow it was completely non-waterproof. There was a crease form at the top that let all of the snow in and it wouldn't attach properly to the step on. I contacted the store via email and telephone and never heard back as this happened within the first time I used it for a full day on snow. I wanted a refund replacement given that the quality of the equipment was not in my opinion however the other boot was clearly very much fine leading me to believe an issue with it potentially being ex display. I would recommend using a different store