No issues with the hall. Only issue was limited parking. The food and service were pretty good. I do recommend this place for a group of 100 or less. read more

The coordinator is the worst, the place is very dirty, just see all the other reviews to prove how terrible this hall, the owner and personnel is. Vicky double books events. She ended up calling me leaving me a voicemail to tell me if I was sure about my quinceañera date because she had another client interested when I had already paid and booked the date. After that call I was afraid of loosing my quinceañera date, returned the call and booked an appointment she never showed up to. Re-booked another appointment that she was 1 hr late for. I decided to loose $500 of deposit and booked with another coordinator that actually did her job and made our quinceañera a beautiful experience! read more

Don't waste your money at this Illusion Hall. The service received was awfull. They started late setting up the hall, the floors where dirty, the bathrooms where dirty one bathroom had no electricity. The dance floor was wobbly felt like you were going to sink in the floor. The DJ had the wrong music for the quiceanera dance and the music was not on point. The food seved was no appetizing it was cold and no salt or any flavor the sauce on the chicken was not enough. The pasta was hard to eat because it was not cooked. ​ They sell you the Illusion but the Illusion was only a bad dream. I would go anywhere else but there. The owner is incompetent , she thinks in her own brain she gave us best service. It was not! read more

Came here for a local event not too long ago. It was a pop up shop type event and it was very crowded. I did not notice any staff specific to the venue, but they could've been camouflaged into the crowd. Overall this venue is very dated and old. Nothing really seems to be updated. There's a second floor loft area apart from the hall on the main floor that gives off attic feels. With that said, I suppose the right decor can transform any open space. Street parking, can be limited. read more

Event 2/28/2026 : We planned for a whole year to get the worse service I've ever had . The coordinator actually needs to learn how to coordinate and serve what she promises.Vicky asked myself to help her finish set up .Food was cold & late and not what we asked for at the food tasting appointment & what I paid for. The decorations late , personnel with attitude awful experience, the woman's bathroom had no light , no toilet paper , their dance floor dangerous wearing out . The whole hall needs repairs immediately before someone gets hurt . A piece of the ceiling fell on one of my guests table .Electrical outlets covers missing , Floor caving in . Roach was found on a table . Stay away from this place . Vicky the owner gave a sorry excuse for the event not Nero g what it should have been . She's more concerned about recording the even to her benefit , No Ac & very dirty overall & the in-house DJ was not following directions at all . We had to make the most of this night for my kiddo . Please do not book here . read more

save your MONEY! this place is a rip off!!! On the day of the quince which was 1/10/2025, the owner was unprofessionally trying to sell the venue to another potential client while ignoring her current client. They make you supply your own party cups for your party. Made up plywood bar, no one knew the birthday girl's name all night, dance floor was glitching all night, tried to charge the client for services not used or agreed upon prior to service (did not use the limo service they provide because they over charge), food was terrible, they had one server for 100 people so you can imagine the service. My friend began cutting the cake as they did not tend to any duties in a timely manner. No sparklers during the mother daughter dance as promised, and none of this has been addressed! Phone calls are not being returned or answered. Gonna have to report to BBB. communication 0/10 overall aesthetic 8/10 working equipment 6/10 professionalism 0/10. Overall customer service 4/10 FOOD 5/10 read more

Save ur money and DO NOT come here. I had my sweet 16th here and the owner was so unorganized, she was yelling at me for absolutely no reason. she was also yelling at me chambelans which got me upset. she said the dance started at 8:30pm but she was so unorganized it started at 10pm which made us have less time to dance. I do not recommend coming here, especially because of the manager, she was rude to me and my parents. read more

The worst service! Late opening the door. They were suppose to be ready by 6pm opened at almost 6:30pm. Sitting at the table at 8pm and NO dinner, no snacks at all. Nocera Saud it will start serving dinner until everyone shows up! There are 3- 4 tables still empty+ NEVER WILL I EVER COME BACK OR RECOMENT THIS PLACE TO ANYONE+ read more

Vickie & her daughter Natalie were awesome with us & or preparation for our daughter's Quince. I couldn't ask for anyone better. From day one to the last minute of the party they were there guiding us & running the show. Planning a Quince takes a lot of time & decisions & stressful headaches but thanks to Vickie & Natalie it went pretty smooth. Vickie also helps a lot with connections & info needed with the party, like a DJ Limo, cake makers, photographers, caterers, etc etc. Also they are very affordable compared to other Halls. When you first walk in the Hall don't let the small room fool you, the day of the party they will make it look beautiful & it fits a good amount of people we had 150 easy. The job they do to put it together is amazing & her staff was awesome, fast, attentive & friendly. Me & my wife especially loved Natalie her daughter, she did a great job with the kids & me in teaching us the dances for the party. I also love that they got a VIP upstairs with a balcony for the kids. I saw someone in Yelp complain about her streaming the event haha, that's a dumb complaint. There is nothing wrong with that, as the owner she should do that & promote her hall & event on her social media. The staff is there to work & she's there just to make sure everything is ok & her staff was great. I had 2 other interviews with 2 other Halls & both owners said they wouldn't even be at the event the day of so I'm happy Vickie was there. Vickie, Natalie & their staff did a great job making my daughter's Quince beautiful & memorable. My cousin had a beautiful one here & now my daughter & when my 9 year old turns 15 we'll be back here to have another one. Thank you Vickie & Illusions staff for doing a great job with our event we appreciate you :) read more

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This venue is amazing to the detail everything for my daughters sweet 16 went perfect. Wish ny wedding was this amazing. Recommend this place 100 Percent. read more

exelente , quede encantada con todo el servicio siempre atentos a lo que uno necesitaba

I can't remember the last time I had such an amazing experience! I celebrated my quinceañera in this hall, and 10 years later, we returned to throw a fabulous 50th birthday party for my mom! Vicky and her staff are incredibly friendly and made everything run so smoothly. If you're looking for the perfect place to host a party, I highly recommend Illusion! Thank you for everything! read more

Illusion Hall - Dance Studios Near Me - Chula Vista, California

Thank you for all your great work our daughter's 15 came out as we expected everything was nice the decorations, food, music, service everything was nice thank you read more

DONT DO IT!! I dodged a bullet! I strongly advise you NOT to book with this coordinator! I was close to booking Illusion Hall for my daughter's quinceañera when Vicki assured me the date I wanted was available. However, when I arrived to pay the deposit, she suddenly claimed the date was unavailable and pushed me to change to another date, mentioning she had other halls. Frustrated, I ended up booking a community center but decided to still use Vicki's coordination services, as well as her linens, chairs, etc. Little by little, I came to regret that decision. Vicki is the most unprofessional and disorganized coordinator I have ever encountered. She never remembered my name, my daughter's name, or our event date. She rarely answered her phone or responded to messages, and she even missed one of our scheduled appointments. During one appointment to view the centerpieces, despite having told her my daughter's colors and theme multiple times, she asked again as if she had never heard it before. When we arrived, nothing was prepared. Instead, two other women scrambled to piece things together while Vicki took a personal dance class during our scheduled time. Who does that?! Save yourself the stress and hassle--find a more reliable and professional coordinator for your special event. read more

The reason why,the curtains were outdated they were dirty the AC wasn't working we had a wedding party here the owner is rude all she was interested in the money her daughter was the one was understanding we did our own decorations with real flowers but other then that the event was wonderful but I wouldn't book there the place really needs to fixed and clean.Nataly should be the one coranate Vicky was always late the meetings plus she's just plain rude the DJ sucks also didn't set the video right untill he got checked and after that was on the roll,everything in that hall just needs to be fixed panted and cleaned.People don't book your event there you'll be sorry if you do. read more

I highly recommend this venue. As a return customer, 5 yrs apart btw my daughters quinceañeras events - my family & I once again are very pleased. 5 stars!!! Pre-event dinner plates - dessert tasting & table decor center pieces (napkin placements & floor plan) ideas was the most exciting experience my daughters & I have ever been part of . We sampled up to 5 dinner plates & 3 desserts. The convenience of the location many guests took an uber to & from. Correspondence between Vicky & Natalie email, text, social media Choreography with Natalie was easy & our young teens enjoyed her youthful fun easy going, calm demeanor, great choreography ideas & presence. Access to venue for prepping day prior to event Parking on 3rd ave Bartender creative with our signature drinks - included all glittery drinks , mock-tails for my daughter's friends non-alcohol drinkers Slideshow Cleanliness Vendors: photography, DJ, photo-booth, robot, party bus, & cake Lighting effects perfectly coordinated with our Hocus Pocus theme. Our guests were so impressed with the decorations & stunning atmosphere. Cost is very reasonable Dinner was on time & delicious Waiters attentive to all our needs very accommodating. Coffee bar VIP room second floor lounge Dress room - great size -AC fresh - making it easy for us to get in and out. Outside vendors were assisted with their set ups ( tostilocos bar) Guitarist that played during dinner was accommodated with all the necessary requirements to set up center stage. Vicky reviewed our personal agenda and prepared us for the day of - from the moment we woke up - hour by hour - time blocking management & we shared it with our makeup & hairstylist. Most importantly when my husband requested extra plates or any other task - the waiters & lead quality control director named Jorge handled it above & beyond. Our personal experience made us feel valued, important & rest assured that all was going according to plan. Together my family & the Illusion team created two very EPIC unforgettable quinceañera events! We would not have returned for round 2 if we had not experienced such incredible service the 1st time around. Thank you - we're forever grateful read more

I wasn't sure if I should write this review because I hate writing negative reviews however, in an effort to save other people their money here goes. I planned my daughters sweet 16 at this hall well over a year in advance. The only reason we went with this hall was because we won 50% off at one of the open houses held. But if I hadn't I would've taken my business elsewhere. I do have to give it to Vicky's assistant Ely. She was in great communication with me at all times. Vicky is a very hard person to get ahold of. For something you are you to be spending so much money on that is a key component, great communication. I paid for security which was part of their contract and there was none. I paid for their "show" of the wait staff when they brought out the food. There was none. Parking was an issue. Vicky specifically told us there was a lot on the back of the building we could use only for her hall that was a lie. There is a hall next door that took up all those spots. The hall next door also reserved 10 spots outside right on 3rd Avenue. They all had great parking not any of my guests. I raised this issue with Vicky's daughter the day of she acted like she didn't know what I was talking about. The DJ I contracted from Vicky wouldn't play the songs requested. I personally had to go to him several times to ask him to play songs and to find out he had been drinking the beer I had purchased for my guests. We paid for 1 hour of a Bad Bunny performance he stayed maybe 30 minutes. I paid for a robot he was almost an hour late. Speaking to some of the wait staff and Vicky's daughter there is obviously lack of communication within them all. The hall knew in advance how many people I would be having and it seemed as if there was not enough staff to accommodate. My guests were not served dinner at the same time, some waited almost an hour after the first table had been served. The chairs are falling apart, the a/c was barely working. Also, it was mentioned to Vicky my daughter would be making an outfit change and she said there was a room for her and any of her girls needing to change to go to and there was none. I honestly feel if you are going to spend so much money on an event you better get extraordinary service. Oh and don't forget if you go with your own vendor for desserts you must provide your own napkins, plates and forks. I didn't find this out until the day before. I won't even go into the fact they misplaced my coffee cups, forks and napkins that I had to take on my own. Still missing...Take your money elsewhere do not book here! read more

Huge thank you to Vicky and her team, they made my graduation party a huge success! Singer, LED robot, DJ, Photo Booth, and Banda all performed perfectly and filled the night with constant entertainment. All for an affordable price, will definitely return for future events! TLDR: Great service, constant communication and everything played out perfectly for the night! read more

Please do not rent from this Hall very bad costumer service , I had called a week before my Grandaughter fifteen year old To Rent the Robots for her party she said I will call you back , never did I called again No answer left message My husband called spoke to her and said yes we can do it. Never did she come through with the Robots., in her part there was very bad service , my Grandaughter was upset and basically ruined a part of her party ! Please don't call there , there is a lot of other Halls to Rent , and get better service .. read more

Back in June my daughter celebrated her quince años at illusion Hall in Chula Vista . When people Say time goes by so fast, it's not a cliche it's true . Not only did they have the lowest cost in Chula Vista they had a wonderful payment plan . For 18 months I made monthly payments . So did the padrinos on those extra things to make the party a dream . Before I knew we were two months away and practice had begun . Vicky the owner has her daughter teaching coreography and boy is she wonderful . The two truly make a dynamic duo. My daughter and her court looked forward to Practice every week . They all got so close . The day of the party everything went smoothly . The Hall looked so beautiful like something you dreamed of . Thank you so much illusions hall for giving her these beautiful memories. read more

Illusion Hall - Dance Studios Near Me - Chula Vista, California

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I had my daughter's XV in July 2021 & it was horrible. I wish I had seen reviews prior to booking my event. Vicky is very unprofessional, ALWAYS late to our appointments with a bunch of excuses. There were 2 times when she flat out didn't show up. The night before the main event, I asked if the AC was going to be on because it was always hot in the hall. Vicky promised everything was going to be beautiful and fine. The day of the event is here, & all the issues begin with the limo driver. The limo person was rude. As soon as he arrived at the church, the first thing that came out of his mouth was "Where is my money?" I told him that I had paid Vicky for the limo service and that he needed to discuss that with her. Because of this, he was being a jerk. My husband & I arrived at the hall as it was opening for guests. The private bathroom that Vicky had promised was not ready. It had a bunch of tables & chairs in it. So because of this, I had to carry my daughter's 2nd dress, shoes and other items around. If you know you're having an event, why would you not get this done prior? The upstairs area was not ready when doors opened, freakin table cloths hanging from banister/railing of upstairs....how embarrassing! When I approached Vicky, she said the staff was working on decorating upstairs & that they would be done soon. Again, this should have been done prior to doors opening! The hall was VERY hot. I kept asking Vicky if AC was on because it sure didn't seem like it. After approaching Vicky several times about AC, she then became invisible & started ignoring me. It was so embarrassing that all my guests were fanning themselves with whatever they could find, & everyone was sweating big time. Vicky had been bugging me about a seating chart, so I had been working on this several nights past midnight. When doors opened, the person at the door was not following the seating chart and was having people sit wherever. So again, why do you ask me for a seating chart if you're not going to utilize it. I had requested the night before that candy apples be placed on each table. None of the tables had candy apples on them, only a few on the candy table. I noticed the candy table was placed against the windows, so because it was hot and the sun was shining on the window, my apples were starting to melt. I asked Vicky to please close the curtain, & she ignored my request...curtains remained open all evening/night. The slide show on the main screen was not visible due to balloons & net blocking screen. Because of this, only half of the image was viewable & guests had to move around in order to see it on the TV's sinc the main screen sucked! I personally think that if you're placing balloons on the net, you should check that it is not interfering or blocking the projector prior to opening doors. This really made me upset because I worked really hard on pictures for the slide show so that guests couldn't see them. After surprise dance, I noticed a bunch of my daughter's friends hanging outside the venue. I didn't understand why until after the party was over. My daughter told me that Vicky kicked them out of the VIP area, which was specifically for her friends. Since Vicky made all the kids go downstairs & closed off the upstairs entrance, these kids had nowhere to sit because my downstairs tables were all full. I wish my daughter would have told me on the spot, I would have gone off on Vicky. This was also embarrassing but more to my daughter. I had paid for LED Robot, & it was supposed to arrive immediately after surprise dance to start the party. The robot NEVER showed up! At the end of the night, right before I walked out, I approached Vicky about the robot. I honestly expected an apology from Vicky for dropping the ball, but instead, all I got from her was " okay, I will reimburse you for it." To Vicky, it seemed like not a big deal, but to my daughter, it was. This was the one thing that my daughter wanted from the get-go. My daughter told all her friends she was having this robot, only making her look like a liar. I paid $300 for a candy table, & I requested "Mexican Candy." This freakin candy table had 95% american candy & only 5% mexican. All the american candy was brought in by me because I wanted the table to have variety for everyone, but instead, Vicky only used my candy and hardly placed any of the Mexican candy I requested. So, for that reason, I should have gotten a freakin refund, but no, I didn't. My $800 dollar cake was placed in a corner where no one could see it when I specifically asked for the table to be placed in the middle. The fruit table was literally next to the bathroom...that is so wrong! The XV video was horrible and had a lot of duplicate scenes, I should have hired someone on the outside instead of contracting thru Vicki. Why the review now? It took this long to finally get over this as we paid a lot and got nothing nice in return. read more

We had both of our daughters quinceañeras here at illusion hall 5 years apart. Both quinceañeras were the best experience and full of great memories. Both were special and unique in their own way. My family and friends all had nothing but good feedback about the quinceañera and service provided by illusion hall team. First quinceañera was coordinated by Vicky and this last quinceañera was coordinated by Natalie the daughter. Natalie is such a great person and great businesswoman, she was professional and accommodating to our needs and last minute changes and adds. She showed both of our daughters choreography and both were different and came out real good. Their blessing ceremony was an amazing detail which not many halls help organize. I recommend this hall to whomever is looking to host an event. We are actually thinking about starting to plan our 25th wedding anniversary ceremony here aT illusion hall. read more

Just came here last night because it was my cousins XV. Her party was amazing but the hall could definitely use some improvements. It's extremely hot in there! It felt like an oven! When I was dancing I felt like I was in a sauna and everyone was just full of sweat dripping down them! They opened the hall 20 minutes late and the food was an hour late. Honestly I never met the owner but all the previous comments sound about right when discussing this place. I fanned myself for hours and it was just extremely hot! Everyone wouldn't stop fanning themselves. Not to mention the chicken was extremely dry and I'm not usually a picky eater but I did not finish my food. Beware to anyone wanting to book this hall. Oh and not to mention absolutely NO PARKING comes with this hall. Goodluck! P.S. she even forgot my cousins name on the microphone a few times read more

We had a quince scheduled for our daughter due to COVID we were not able to have it we only put down the deposit to hold the date prior to the pandemic and after I made numerous attempts to get our deposit due to the event not being able to take place I have been told by Vicky that they will not refund our money they did not provide the service we had agreed upon and now are refusing to return our money I would not recommend this venue they have done nothing to try and make this right. read more

Worst hall and event service ever! They were BLASTING music while everyone was eating dinner so no one could have a nice conversation. They took forever to get things moving along throughout the night. The DJ would play loud dance music while everyone is being served dinner like why? The bathrooms were not stocked fully, ran out of toilet paper in girls bathroom super early into the night. The service was slow. I had a horrible time at a birthday party here. It was seriously the worst read more

I just want to say thank you first of all to Vicky and her daughter Nataly for helping me organizing my daughters quinceañera on July 13 2019 they both did an amazing job I highly recommend this hall Vicky is a very professional lady she's also a really good coordinator .... Señora Vicky muchas gracias otra vez por el excelente trabajo que hizo y por ayudarme a cumplir el sueño de mi hija que se hiciera realidad y al igual a su hija Nataly read more

I was invited to attend a food tasting for upcoming events. About 100 people show up and sit according to their event. There was 6 people in our group. First we were served a pitcher of water. We were introduced to four different main entres that consists of chicken. The waiter brought one plate of the first entre. The meal was for everybody. The first person takes a bite and passes the plate to the next person. This was the most discusting way of sampling food. This was done for every plate thereafter. On the day of the event the hall was not ready and the aroma of clorox was to vomit. Never been to a hall where you have to get up from your chair for the decorations to be put on. The server brings a chopped jalapeño sauce in a small saucer and nothing else. The waiters put on this dance before serving the main course. The food is bland, dry, and cold; maybe that's why I need the jalapeños to give it some taste. I recommend the street tacos outside the hall. Almost at the end of the event a woman (La Viki) comes around introducing herself as the head of the hall. After the introduction she asks if there's anything she can do. The chair is so hard and I ask for a cushion; she never came back. Make sure when you leave the hall you take your belongings, because their lost and found is up for grabs. read more

This event hall is extremely unprofessional. They care about their brand over their guests and their customers and they got it twisted. Vicky, put down your live stream on your iPhone and attend to your guests needs. read more

Illusion Hall - Seen here is Vicky, the event coordinator, live streaming on her phone/sitting on the floor instead of tending to guest needs. - Dance Studios Near Me - Chula Vista, California

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I don't even know where to begin. They extremely lack communication. One month from my set date for my wedding they set a date for the "food tasting" They stated that was the one day available. We showed up and they cancelled the food tasting and forgot to tell us. not to mention I had cancelled my shift at work to attend. the entire process was overwhelming. I specifically told the Coordinadors i didn't want anyone on the upper level because you couldn't see anything and I didn't want anyone distracting the DJ that was setup there. Well we didn't have enough seating downstairs like I wanted and ended sending people upstair. So when I told the coordinator what happened she stated I never told them and told me I just need to eat, maybe I'm stressed. she'd disappear at times when we needed her and we were lost on what we needed to do. I was told by the coordinator that there would be someone seating people not to do a seating chart. There was no one assisting my guests. Also the DJ's mic was so much louder than the music. when we entered I couldn't hear our entrance song because he kept talking through the entire entrance. to top it off he started playing the wrong first dance song!!! Then after when I danced with my mother he cut off part of the song. Even when the bridal party walked in he kept talking & couldn't hear the songs and took forever to play the songs. following the party I received a lot of complaints from my guest that the waiters were terrible and rude. I can go on and on about this place but you get the idea. Take your money elsewhere!! We paid so Much in cash to have such a terrible experience read more

Vicky is very unprofessional. She tells you that is going to do something and then backs out and says she never said it. She was really rude to my wife. She wants things to get done the way that she wants and doesnt take what you say into consideration. She panicked when she saw that we were upset and like the unprofessional person that she is she gave her packet to someone else. If you want a stress free event go somewhere else, if you value your time dont waste it with Vicky. If i could give 0 stars i would. read more

If I could give less that one star I would. I just got home from a joke of a wedding that my husband was the best man of. Vicky the coordinator is VERY unorganized, unprofessional, sloppy and rude! The food is mediocre and the decorations are EHHH! Do not book with this joke! read more

Vicky and her hall is top service , and unbelievably elegant! Not to mention so so beautiful! She left no detail unaddressed , and made this whole process so easy , so that the family could completely focus on the most important thing , the 15th birthday of their daughter ! Not one member of the family had to worry or watch the clock , to make sure everything got done at appropriate time. Vicky was always one step ahead And setting everyone up in the party so that the guest and photographers were capturing the true happiness and importance of this special day ! We can not thank you enough illusion dance hall for making Jamie's 15th birthday truly amazing ! read more

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AWESOME NIGHT!!!! We had my Sisters XV this past Saturday Aug 1, 2015. And everything was PERFECT the Cake, the camera crew, the tables, the lights, the center pieces. EVERYTHING!! Vicky and her staff did a great job with the decorations for my sisters theme, which was "Under the sea". The food was delicious with plenty for everyone, the music was great, the bals came out perfect and all of our invites were really really enjoying the night as well as the Quinciañera. On behalf of our entire family we want to thank you Vicky for giving us a 200% wow service experience in the event that night. We couldn't have chosen a better place to celebrate it. Thank you so much for all of your services. We will gladly recommend you to any one of our friends and family! Se lo agradecemos mucho. Mitzy y toda la familia nos divertimos muchisimo! Gracias!! read more

Meeting Vicki a couple months ago to help me out with #DiscoJuan dance video shoot was amazing!!! She's a great Dance Instructor, very experience, passionate, well rounded with all styles of dance. She transformed our main front man who had two left feet from the beginning, to someone who can move and groove on the dance floor. Thank you for also taking the time to teach the background dancers those disco moves. A million Thanks Vicki. read more

Vicky, the manager/owner, is an AWSOME person to work with. We rented hall decorations from Vicky for our daughters' 1st Holy Communion and had a great experience dealing with her. I was under lots of stress with last minute decor ideas but because Vicky is a VERY PATIENT person we were able to get all that we wished for. She is an HONEST and RESPECTFUL women. Her personality and demeanor makes it very easy to work with her in time of a stressful event planning. I highly recommend her for all your social events!! Janet read more

We had my daughters quinceanera at Illusion hall and the staff was amazing! We had been planning this for over a year and as we got closer to the date we started doing the dance practice for the event. The hall offers many services that you can include with them and I highly recommend doing that. After our event and everything went smoothly we saw the importance of them providing all the services so things ran seamlessly. Some examples of extra services they offer are the photo and video, the DJ, choreography, desert, photo booth, limo, appetizers table. We had them do everything except dessert and again it was nice to have the different tables be brought out throughout the night without having to worry about it. The decorations were beautiful the staff was awesome the day of event Vicky and her daughter Natalie made sure everything was perfect. As for the cost of the extra services they were extremely affordable we paid 600 for photo and 600 for video and we had two people before event so photo shoot then day of we had 3 people shooting video and pictures from 8:30am until midnight. I don't know where you can get that much coverage for that price. Our night was a huge success and we can't thank and recommend Illusion Hall enough. read more

Illusion Hall - A perfect night thanks guys - Dance Studios Near Me - Chula Vista, California

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Vicky was super rude I had my quince here A while back I first thought it was really amazing the decorations were pretty nice but the day Of was horrible she was late as well as forgot to save a main table for me and my family she also lost our photo book that everybody signed from the photography booth and her staff was drinking while on duty. It might seem like a great idea to book at first but I promise you at the end of the day you will not be satisfied. If I could give no stars I would but in order to reach out my opinion about this place I need to give one star.. they don't deserve not one. I am very disappointed with this place and for years I've been trying to get in contact with her to get my photo booth book that everybody signed but she blocked my mothers my grandmothers and my phone number. She is super unprofessional! If you really noticed half of her positive reviews Are from people either she knows or only go there for Zumba half of the reviews about parties.. like weddings, or birthdays are bad reviews due to the servers or the hospitality.. especially about Vicky. ‍ I give this place a big -10‼ read more

This is my second event working w/the owner Vicky and having her plan my event. She asks for specific details and calls you every week to remind you of things just in case you haven't gotten around to it; it helps to have someone like her working you because your trying to juggle everything on tour own. They do a wonderful job decorating and to tour needs. Two Events years apart and still a wonderful person and place to have your event. read more

I went their for my brothers graduation and had the best time at a Chula Vista hall. I have no regrets their prices were not crazy expensive as other halls near them. They provided great customer service and definitely made the show amazing for us with their food service. They went above and beyond my expectation which I really appreciate and definitely will come back to have more parties at the hall . Vickie the owner definitely made everything worth it and made all my guest 100% happy . You have to check this place out. read more

If I could give VICKY 0 stars I would. Super unprofessional and extremely rude. I live in San Francisco, CA and have been helping my best friend plan her wedding for January 12th 2019. I have bought and distribute her wedding invitations that cost $119, not including the hours I put into designing this. I, as well as all her family in the Bay Area, have booked flights to San Diego for this day. An hour ago I got a call from my friend letting me know the venue cancelled tonight, LESS THAN A MONTH AWAY FROM THEIR WEDDING & AND AFTER A $1500 DEPOSIT. The cancellation was due to Vicky not knowing what her assistant had written and agreed to on the signed contract. The groom was very frustrated since not only did he have to deal with Vicky's discrepancy but this caused him to be late to his mothers birthday dinner tonight. In the midst of obvious frustration the groom ask if he can sign a new 'f**cking' contract, this is when Vicky was triggered and told the groom that she will not be working with him. She cancelled the venue stating that she will not tolerate cussing, which the groom only did in OBVIOUS FRUSTRATION. She then proceeded to telling my friend that she shouldn't marry him and that she divorced her husband because he mistreated her? Not exactly sure what any of that has to do with her cancelling the venue, just goes to show her unprofessionalism. The bride and groom righteously requested a refund for their $1500 deposit in which Vicky responded that she couldn't do til Wednesday, she also stated that she will be keeping $100 for her time. The bride explain that she works from 6am - 10pm on both Wednesday and Thursday and that she would like the refund tonight or tomorrow since these are the only days she has available. Vicky was not considerate of others time yet she expects for someone to pay her for her lost time? The Bride also missed a day of work tonight due to this, and she has previously missed work days due to Vicky rescheduling appointments so often. Very unprofessional. The bride also requested a refund for the invitations that I had already sent out, in which Vicky responded that she was responsible for. There is no way for the bride and groom to look for a new venue without the money from the refund, and if they cannot find a venue for the same date myself and her family flying out to San Diego will have to cancel our flights and hotels without a refund. Oh, and did I mention canceling the honeymoon I booked for them at the Welk Resort in San Diego... Save your time and money, this hall is definitely not worth the stress Vicky caused. read more

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