Professional but at the same time fun and caring staff. Came here because of my sister that almost was in a wheelchair. Definitely slowly but surely feeling better. Can not say enough amazing things about Maggie, Julia and our nurse practitioner Lyuba. Thank you for caring and working with me to feel confident, comfortable and strong with each day I come to therapy. Great equipment and spacious. Very clean. Looking forward to be able to run a marathon one day. read more

I had acute Sciatica symptoms (could hardly walk)...The Therapists there have helped me tremendously! They are skilled, patient, flexible AND pleasant/good-humored! the need for treatment is not easy, but they made me feel comfortable & optimistic! AND I "Graduate" next week read more

The best place to treat your back, amazing and unique treatment above any other treatment places.

i will start from beginning of last year i called ask for apt assistant Magen schedule me ,Luba is nice and helps me Magen is very unprofessional way she is talking to PT don't like at all this morning i called to schedule new apt she even did not listen what i want telling me no i cant do treatment once a week didn't listen at all what is my plan if you don't have insurance she gave you different price every time ,before you see Luba she telling you what she see on MRI very unprofessional!! read more

Was referred by my doctor to come here for back pain after a lifting injury. I wasn't able to lift because of the pain until I underwent treatment here. Now I am completely pain free and able to lift again! read more

I love Illinois Back Institute. I had a baby about 2 years ago, and during pregnancy I developed back pain severe enough to where I couldn't pick up my baby. I tried so many other treatments, nothing worked! Until my doctor referred me to Illinois Back Institute in Arlington Heights. They really saved my life!! Surgery was not an option. Great staff, friendly, knowledgeable, and very helpful. Please consider giving them a try before trying surgery or any other options. It will save you time, pain and money! Thank you Lyuba, big shout out to you! read more

The therapy I was given helped my back incredibly. I have sciatia and bulging disks. Back injections did not help or other physical therapy. Tried iIll. Back and Joint and made a world of difference.Found they were very concerned with all ages , and race. would not be able to do what i can now without their therapy. read more

They are not upfront about all the costs and surprise you with hidden fees. When asked to provide paperwork for these fees they are unable to do so and threaten to call the cops to have you arrested. I did not know it was a crime to ask questions. read more

Both my son and I have had ongoing back pain, so I called the Illinois Back Institute for a free consultation. The staff explained everything in detail and set us up for physical therapy right away! They are very kind and caring, dedicated to our comfort, healing, and full recovery. Appointments are easy to schedule and they are very flexible when I need to change times for a particular day. The program is VERY successful, as our back pain has significantly reduced and we are back to doing normal activities pain-free! The protocol addresses spinal alignment, posture, and core strengthening, to name a few. My IT bands don't hurt anymore either :). We are excited to see our program to the end, confident that the program is working! read more

Want to be scammed in a state looking for hope of back pain relief? Look no further! If I could give no stars, that's exactly what I would give. Completely and utterly disappointed in how unprofessional the business is run. Have yet to receive a call back in over two weeks after disputing being charged for the "FREE" consultation. Now stay with me... My case was that I have severe back pain, all recently diagnosed within the past year and a half. Heard about the "FREE" consultation. What a joke. Your supposed to meet with a patient advocate; apparently they had gone home for the day. I met with a physical therapist (who is a terrible sales person aka YOUR THERE TO BE PITCHED) who becoming increasingly more aware of exact issue and causes of my back pain, I asked many questions. One was success rate, which is obviously a case by case basis; however, I was informed that over her 7 years of working there everyone had been successfully treated. So I then asked, "Your saying you have 100% success rate?" She replied by saying "yes nobody has come back." My thought, WOW this is awesome! It was just the hope I was looking for! NOT SO FAST! As I stated, I had been suffering for over a year and a half, read books, was seeking help everywhere I could, spoke to doctors (4 orthopedic surgeons, 2 pain management specialists). My knowledge is not the average Joe coming in off the street. The physical therapist began not answering my questions, she went from suddenly super knowledgeable to unable to answer my questions. She kept saying I needed to meet with the Nurse Practitioner, ok, no problem makes sense right? I was then told she needed to have a private conversation with her, SUSPECT. Then she comes out all happy, and in front of a room full of people says, "This is Pat, good luck he is so brilliant he went to Harvard and is a doctor." That was about the last straw. Heard NP out, walked out. Refused to call back when they reached out for reasons I wasn't continuing to come. Ironically, when I got home I spoke with family about my experience, EVERYONE agreed it sounded like a scam to manipulate people who are desperate for pain relief/help. So at that point said let's have some fun, do your research online...there are a couple positives, most of what I saw are about them gouging for money. If you have serious pain or spinal issues like me, feel free to reach out but consider yourself warned. I should have walked out when I walked in to a woman in tears complaining about a $500 bill IBI told her insurance said they would cover. Take it with a grain of salt, I don't know her story but I know mine. HORRIBLE, EMBARRASSED I EVEN WENT, WILL MAKE SURE EVERYONE I MEET KNOWS EXACTLY WHAT THEY'RE UP TO. Illinois Back Institute - continue doing your thing, god bless you if you pray on people in pain seeking relief. Whatever helps you sleep at night. ***Don't hesitate to message me with questions*** read more

I work in the fitness field and have for 15 years. I never had any issues with pain until a bike accident in Sept. 2013. I went to physical therapy which only made it worse. I then went to an orthopedic doctor who gave me steroids which helped with the pain but once I was done with the medication the pain came back. I tried acupuncture, yoga and everything in-between. I finally was diagnosed with a herniated disc. I had injections that did not help. Eventually, I went to the Illinois Back Institute. I thought the intake exam was a joke but they assured me they could help and recited how their program was working for so many people. I went in full throttle. The time commitment is staggering, 2 hour sessions 3 days a week. The facility is 40 minutes from my home so we are talking about 10 hours a week committed to treatment. I was religious and did everything they said. They told me most people start to get relief after about 8 sessions. After 15 I was not getting better and they told me to try longer. I finally stopped after 25. Sadly it never worked for me. I am still making monthly payments for a treatment that wasn't effective. The program is expensive and I would never have stayed with it so long if I wasn't so desperate. The good news is the staff is very nice and caring. I know they believe in the treatment and have repeatedly said they have seen it work. Unfortunately, I was not one of the lucky ones. I eventually went to a chiropractor who used a laser on my muscles to reduce the inflamation and within 2 months I was virtually pain free. read more

I have had stenosis for almost 40 years following a severe fall. During these years I have tried everything I knew about except surgery. So I lived with limitations due to the pain, including sleeping only 2-4 hours each night and maximum walking during the day of only 30-45 minutes. For example, I tried hypnosis, acupuncture, Chinese herbs, powerful pain pills, a nerve block, all kinds of new beds, sleeping on the floor, lumbar cushions, & yoga. Then a business acquaintance of mine told me about The Illinois Back Institute. I have completed about 3/4 of the treatments, and I am totally pain-free during the day and and at a 2-3 pain level at night after suffering with 7-8 pain night and day. Allen read more

I have spondylolisthesis Grade 2 in two places in lower back and sciatica. From the first appointment I ask personal about success rate with cases like I have. Never got answer. After two weeks of treatments (in Arlington Heights, IL) my pain (especially morning) got worst. Before treatments I had sciatica ones a month, and after - every day and practically all day. Before treatments I could stay up to 10 min without pain, after - with hardly 1 min. I think is vibration is not good for spondylolisthesis and pinch nerve. Generally all stuff does not look like know a lot about spine problems, but they very good with stilling money from insurances. All treatment cost too much for this little things, that they doing (hanging and vibrations). PT is also not good quality. Also I found out that some people after 7 week did not get any less pain. Anyone of cause can try this, but if you do not got better after one week (usually 3 treatments in week), do not waist your money and time, just stop doing. You can do good quality hanging home, every day 3-5 min and 2-3 times a day. Just get harness. Also, the more I was browsing on IBI web site and reading emails from them, the more I was sure - it's like SPAM. :( read more

I started treatment with the Illinois Back Institute about 5 weeks ago. I have scoliosis plus cervical issues the sciatica was debilitating limiting my abilities . I decided to have a consultation with them. I started and I feel great! My pain is a 1 almost gone I am energized , can walk as well as dance which is my passion. The staff is great, attentive and caring I recommend this location because is the one I go. Don't hesitate, they accept all insurances get your mobility back . read more

When I began treatment at IBI, I had severe nerve pain in my lower spine and my SI joint making it difficult to walk, sit, or function. I had completed, intense physical therapy, chiropractic treatment. epiderals in my spine and cortisone shots in my SI joint. Nothing worked and I was told by all who had worked with me that surgery was my only option. My husband saw the commercial for IBI, so I gave it a try. Danielle, the Office Manager worked with my insurance to receive approval, setup an appointment with their pain management physician and I began treatment. I've completed 13 treatments, and my nerve pain has been gone since my 11th session. Each session lasts 90 minutes, and includes traction, vibration, balance, exercise, and chirapractic treatment. Mage, Miri, and Colon assist with traction on the treadmill, chair, and table.They excel at setting up the appropriate traction and exercises. Terria, the Physical Therapist, assigns exercises that address the weaknesses. She and Louis teach and monitor the exercises to make sure they are done correctly and safely. Dr. Sheley, the chiropractor, uses state of the art equipment to determine the areas that need adjustment or muscles that are tight. All the employees at IBI, Arlington Heights, are friendly, accommodating, caring, knowledgeable about the process and very well trained to carry out their role. I wish I had found IBI long ago before I had any surgery! Try it, heal and enjoy life to the fullest! read more

Just showed up for my appointment and was told they don't take my insurance. Really??? I take time off of work and for my initial appointment you say you don't take my insurance? Why don't you ask what insurance people carry before you waste people's time and money!!!! read more

Well I am currently going to The Illinois Back Institute fore treatment. I have just completed 10 sessions of therapy over 4 week ago I started. My background is that I have been working in the fitness industry for over 14 years and have always been an athlete. In High School I competed in 3 sports all 4 years, baseball, football, and basketball at a very high level. During my Junior year of Football I was in a running/tackling drill where I had to tackle a guy who was 6'4 225lbs. I was 5'9 165. Needless to say I was undersized facing this guy. Our coaches ran the same drill 3x in a row and on my 3rd attempt to tackle the guy I felt a weird sensation in my back almost like a fluid release. Being young and 17 years old I continued to play feeling nothing that was setting me back. Over the next 20 years I have progressively had slightly increased back pain in my L3 and L4 area. I have completed physical therapy in the past always feeling better but not pain free. Given my back ground I have a healthy body weight and very good core strength. For my New Year resolution I seeked out some in for in a last ditch effort to get my self 100% pain free. That's when I came across the Illinois Back Institute. After 10 session I feel dramatically better. Every week I feel like my pain is less and less and I feel the traction and therapy methods have me walking and sitting completely in back extension which much more ease. To be honest, this place has a lot of patients and they are pushing people thought the doors each day but I have to tell you this protocol works. I truly believe that I will be pain free somewhere between my 20-30th session. I will post back on here when I am 100% pain free. In conclusion, to the general public you have to try DR. JEFF'S"S approaches. I believe that I am a professional in the health and fitness industry and the simplistic approach that Dr Jeff has developed makes 1000% to me. Anyone considering back surgery has to go see Dr. Jeff and give his practice a try. The staff are very nice and friendly. Elliott is my guy there. Dr George is great guy as well. read more

The staff is very unprofessional and they basically meet with you once and keep doing the same thing from day one. When you ask about doing other things they say next time. They actually made my pain worse and were not honest about billing. read more

I received treatment here last year. The treatment was okay. It helped my neck while I was going there (but the pain returned a month or two later). My lower back, not so much. I was told by Ill. Back Institute that the treatment would be mostly paid for by my insurance. I had already made payments to them after my treatment, but today, nearly a year later I received a bill for over $400. When I called them they said a clerical error had been made and reduced the bill to $290. Clearly this is a scam and I'm sorry I got involved with them. STAY AWAY! read more

I have been a back pain sufferer since I was 13 years old. A result of playing football my freshman year and injuring my back. I've seen 4 different chiropractors over the past 40 years. I have had short periods of relief but had several incidents of my back 'going out.' The most recent in 2013 was so debilitating it required an ambulance ride to the hospital and 4 different pain relievers before the paramedics were able to move me out of a chair. My back never really recovered from that time. My sciatic hurt so bad that I could not sleep or sit at all by June of 2015. I started researching other treatments even considering surgery. Thankfully I found Illinois Back Institute in Arlington Heights Il. I remembered seeing Dan Hampton endorsed IBI for his back treatment. Being a Bear fan and big Danimal fan, I called IBI and set up my free consultation and I thank God I did! I saw Dr Trevedi who did my evaluation. The doctor ordered an MRI and I began treatment. Given my particular situation I responded very well to treatment and by my own decision put off getting the MRI. During treatment I was reevaluated by a fine, highly professional nurse practitioner Lyubov Shapiro. Lyubov is consummate professional, very caring and very thorough in work and approach to patient care. Dr Aaron Sheley the chiropractor at the Arlington Heights clinic is also a caring and highly skilled professional. He even called my former chiropractor who ironically was to undergo back surgery for a herniated disc. Unfortunately it was too late for my dear friend and he under went surgery. Sadly the surgery did not go well for him resulting in an infection and even worse little pain relief. I wish my doctor-friend had found IBI in Arlington Heights IL as I did before having surgery. By November of 2015 after about 40 treatments of customized traction therapy and core strengthening exercises, I was pain free and sleeping like a baby. I was regularly in REM sleep and sharing my dreams with all the fine staffers at IBI. On Veteran's Day I suffered a setback. I felt a twinge in my back getting in my car(the wrong way). Initially it was nothing but by the next morning I was in pain again. I called Lyubov and she advised me to take some time off from therapy and to come back to IBI when I felt up to it. A week later I did return and Lyubov did another thorough physical evaluation. In consultation with Dr Sheley they advised me that I really needed to get the MRI done so they could see why I suffered the setback. Lyubov prescribed an upright MRI that allows the radiologist to see the spine and discs in action of flexion and extension. As a result of the MRI and the radiologist's report; Dr Sheley and Lyubov Shapiro have fine tuned my therapy regiment and I am almost pain free again. As a part of my therapy I have been taught the proper way to pick up items of the ground, how to get in and out of a car, a chair and bed. I've also learned a variety of other strategies to maintain good posture, eat the right foods to nourish my back, the value of drinking enough water to keep my discs hydrated. I have even lost 15 lbs. I would highly and unequivocally recommend anyone who has any type of back, leg or neck pain to go see the loving and caring staff at Illinois Back Institute in Arlington Heights IL. They will do their best to help you get pain free. Tereia, Conner, Luis, Mari, Magi, Jasmine and Danielle will do their part but you have to do yours and work hard at your therapy and exercise and I pray that you find relief like I have. Forgive me staff members if I spelled any of your names wrong. Just know this I am thankful to God for everyone of you. Thank you Ann and Mike in the corporate office for your help to me too! I love you all. May God bless you all. read more