I was in Taos for a friend's memorial service. The day before I had to leave for a 10 hour drive…read morehome I noticed a puddle under my car. I drove it to Doc's where the gentleman told me he didn't have time to work on it as he was about to leave for Albuquerque. When I told him about my issue he said to pull it up and he'd have a look at it. He quickly diagnosed the issue and told me what to do. He was super friendly and refused any payment. I can now leave for Phoenix feeling confident that I will arrive safely. I would highly recommend Doc's Automotive.

Highly recommend, They are professional and get the job done at a fair price. Nice people too.read more

They they portray themselves as mechanics and misdiagnosed my car as a valve cover gasket leak when…read moreit was simply a timing belt that was stripped that ultimately locked up my pistons and now I have to get a new engine . Also the tire alignment that they gave me was half-assed . I would not recommend these people for anything other than just purchasing tires .

Monday walk in at about 1100 hrs. Oil change 5W-20 Syn 6 Qts $65.99 + $10 (Labor) and Flat Repair…read morew/TPMS for $20.00 parts and labor seems reasonable. Service was great, estimating about 45 minutes and it was so. Text that my jeep was ready came on time and I returned to the shop from lunch at Mary Janes (Food Truck) across the Blvd.

Every single time we bring our two vehicles and trailer in we get great service. Not looking…read moreforward to this business leaving Taos, though wish everyone on the team of 30+ years a great retirement.

Another TAOS RIP OFF. Referred to them by another local mechanic, muffler issue. The owner looked…read moreat my car, told me to come back in a week - New muffler he said, but no written estimate. I asked, he said maybe $500. While there, I had them look into additional issues, i.e. 02 sensors, engine burning oi, overall road worthiness. (2003) etc. he said it needed suspension work, tires, etc. Also, I was apprised that there was rodent damage. I left several lists, and the car twice for a week each time. Very little got done. I purchased two parts (on Ebay) to be installed (fairly easy) and was charged $250.00 labor. The 4 tires quoted were switched to another type, and charged an extra $27+ each without contacting me. The bill came to over $3700. The 02 sensor was scanned and replaced, and the next day, the engine light on again. I'm still a bit in shock because the owner Norbert seemed like a nice guy. He's incredibly overwhelmed, with little help in the office. Next, the AC blower went out and turned out there was a mouse inside. Creepy, yes, but not my fault. They charged $100 to remove it in addition to the blower removal and replacement, $250+. $600 total. I am a retired person on a modest (dwindling) fixed income. No fair work or prices here, and now I'm staring at the engine light on and more rodent damage. Very disappointed and out nearly $4,000.

Honest and reliable. I've been going to Jaime for at least 15 years because I can trust him and he…read moredoes great work.

Jaime is a mechanical wizard! He and Marcos have that "magic touch," when it comes to mechanics and…read moreauto repair. I'd be lost with out them. Equally important, they have unmatched customer service. They point out things that could be potential problems, which is super important to me-as I am highly dependent on my truck. While the name suggests that they are dominantly a brake and alignment shop, their skillsets are far reaching and include most everything auto-related. I could not say enough good things about Jaime. He truly cares about his customers, provides prompt service, and is a trustworthy mechanic. Thanks for all the excellent work you have provided over the years. You make Taos a better place!

Cole has done work for me before and is amazing. He came to my house near the ski valley and was…read morejust a blessing and super efficient. His professionalism and knowledge is exactly what you hope somebody will bring.

I consider Cole an angel I was so relieved after he came to my rescue! I was so afraid that…read moresomeone would take advantage of me. I had no reason to worry. I felt safe driving on and being a grandma that means a lot! call him if you need help! trust me! Give him a hug from me!

I am very unsatisfied with metric motors. I took my truck to them and received my vehicle running…read moreworse than when I first delivered it to them. They were very slow and didn't focus on my vehicle even tho I had appointment, putting oil changes in between my services. They didn't call me with updates I had to go in person to see what was happening. Juan the owner hasn't contacted me with a solution to fix my truck in which I was charged almost 700.00 dollars for very little work. As a plumber If I cause any issues I have to make a insurance claim but metric motors is not making any attempts to fix the extra issues that happened in their work space. I wouldn't use this business beware that your vehicle can get in but won't be working the same ever again.. they Want 12,000 dollars for a new engine replacement after they sabitoshed my truck.

We were in town on vacation and they got us in quickly to check our squeaky brakes. Turned out to…read morebe hot dusty brake pads from coming down the mountain. Brakes were only a couple years old and no need to replace them. We were relieved to find out there was no safety issue. Very nice people, they do stay busy and are typically a few days out. Highly recommend!

Very disappointed in Jacob. He told me to have my truck for simple vacuum line that goes to my…read more4-wheel drive at 10:30 and leave it for approx. 2 hours. Then he told me to bring it back at 12-noon, which I did and he was nowhere to be found. His truck was there and I knocked on all the doors and no one came out. I waisted the whole morning trying to accommodate him, which it should be the other way around. He may be a good mechanic (don't know), but very inconsiderate as I leave 15-miles away. In my book he doesn't even deserve 1-Star. They say keep your business local and this is how you get treated? His has so much business, he could care less if you come or go. Very disappointed: Mike Martinez

I live out of town and had to get my dad's truck fixed after an accident he was in. They were super…read moreresponsive and went above and beyond to try and fix the truck. I had to come down to clean out my dad's house and needed the truck quickly. They tried to find a part at the wrecking yard to help fix faster. I would recommend them.

Had my mercedes aligned all four wheels. Car is pulling to the left, they serviced it in 30 minutes…read moreso not sure if they cut corners or just didnt know what they were doing or just did a bad job. Not sure if I will be back. I have my truck scheduled next week for an alignment. Probably will cancel that and go somewhere else.

One of the best customer service experiences I've ever had…read more 1. Harold (owner) inspected my vehicle (5 minutes before closing time) on a Friday. 2. Assisted me with accommodations for my Travel trailer RV, which I could no longer tow. 3 Fixed my Jeep's driveshaft in 1/2 day at a more than fair rate. Family operated. Worth the drive from other towns! I highly recommend!