William was incredible today! He helped me swiftly: with his efficient phone correspondence, quick…read morearrival time, and efficient techniques via his expertise & large amounts of tools to simplify getting my vehicle unlocked faster than I've ever experienced with AAA! So grateful I chose to hire this local professional locksmith under the time crunch I was under. Greatly recommended!

William was great to work with. Would definitely return for his help. He was able to help me…read morereplace a lost key to my Jeep on a Saturday for a great price

Had a sudden low pressure tire on a road trip in a rental car. They got me in and out (with a…read morerepaired tire) in less than 30 minutes and for under $30. Excellent service.

Wow. $30 for a tire patch. Nonsense. That's an absolutely crazy price. Nice folks tho…read more Next time I'll ask price first.

I highly recommend this auto shop…read more Luis the front desk person and Norbert the owner have helped me tremendously through a variety of different problems. From issues with my SUV, hitch installations for 2 separate vehicles, to a major problem with my trailer last summer (I couldn't have made my road trip without Norbert's keen eye and expertise!) I sent my friend there for an engine problem with her car in November. She was skeptical at first and compared prices around town. In the end, Norbert and his team offered the best deal for her. They are very honest, knowledgeable, and caring people. I'm grateful to have a local place to trust with my vehicle.

Another TAOS RIP OFF. Referred to them by another local mechanic, muffler issue. The owner looked…read moreat my car, told me to come back in a week - New muffler he said, but no written estimate. I asked, he said maybe $500. While there, I had them look into additional issues, i.e. 02 sensors, engine burning oi, overall road worthiness. (2003) etc. he said it needed suspension work, tires, etc. Also, I was apprised that there was rodent damage. I left several lists, and the car twice for a week each time. Very little got done. I purchased two parts (on Ebay) to be installed (fairly easy) and was charged $250.00 labor. The 4 tires quoted were switched to another type, and charged an extra $27+ each without contacting me. The bill came to over $3700. The 02 sensor was scanned and replaced, and the next day, the engine light on again. I'm still a bit in shock because the owner Norbert seemed like a nice guy. He's incredibly overwhelmed, with little help in the office. Next, the AC blower went out and turned out there was a mouse inside. Creepy, yes, but not my fault. They charged $100 to remove it in addition to the blower removal and replacement, $250+. $600 total. I am a retired person on a modest (dwindling) fixed income. No fair work or prices here, and now I'm staring at the engine light on and more rodent damage. Very disappointed and out nearly $4,000.

Honest and reliable. I've been going to Jaime for at least 15 years because I can trust him and he…read moredoes great work.

Jaime is a mechanical wizard! He and Marcos have that "magic touch," when it comes to mechanics and…read moreauto repair. I'd be lost with out them. Equally important, they have unmatched customer service. They point out things that could be potential problems, which is super important to me-as I am highly dependent on my truck. While the name suggests that they are dominantly a brake and alignment shop, their skillsets are far reaching and include most everything auto-related. I could not say enough good things about Jaime. He truly cares about his customers, provides prompt service, and is a trustworthy mechanic. Thanks for all the excellent work you have provided over the years. You make Taos a better place!

Cole has done work for me before and is amazing. He came to my house near the ski valley and was…read morejust a blessing and super efficient. His professionalism and knowledge is exactly what you hope somebody will bring.

I consider Cole an angel I was so relieved after he came to my rescue! I was so afraid that…read moresomeone would take advantage of me. I had no reason to worry. I felt safe driving on and being a grandma that means a lot! call him if you need help! trust me! Give him a hug from me!

Out of state driver. My check engine light came on. The eye-site and, cruise control wouldn't…read morework. Metro got me in for a quick scan. Diagnosed a problem caused by high altitude, and got me back on the road in 20 minutes. No charge! Great service. Friendly staff

Rip off artists . They don't get karma is real . Got me for 3k at least . Dawn needs to take an…read moreautomotive course. She just passes the buck. Techs create more problems than they fix . They really left me hanging . I even bought them pizza.

Excellent customer service, excellent value for service provided. Jacob got my vehicle in quickly…read moreand was not only able to do a basic oil change but was also able to do a full vehicle inspection, let me know what needed to be replaced and how urgently. He was then able to complete the work competently and quickly. So happy to have found J5! Will definitely be return customers as long as we live in the area.

Big shout out to J5 Automotive for getting my car up and running and back on the road! Car died in…read morethe driveway J5 came checked it out, jump started it drove it back to the garage, made the run to get a new battery and installed a new alternator, brought the car back to me by that evening and affordable! thank you! I highly recommend J5 Automotive!!!! Thank you!

Had my mercedes aligned all four wheels. Car is pulling to the left, they serviced it in 30 minutes…read moreso not sure if they cut corners or just didnt know what they were doing or just did a bad job. Not sure if I will be back. I have my truck scheduled next week for an alignment. Probably will cancel that and go somewhere else.

One of the best customer service experiences I've ever had…read more 1. Harold (owner) inspected my vehicle (5 minutes before closing time) on a Friday. 2. Assisted me with accommodations for my Travel trailer RV, which I could no longer tow. 3 Fixed my Jeep's driveshaft in 1/2 day at a more than fair rate. Family operated. Worth the drive from other towns! I highly recommend!