Schnucks floral department is the G.O.A.T. ! I wish I had caught the name of the employee that…read morehelped me. I was incredibly frustrated with another floral shop after not being able to come in and pick a floral arrangement for my grandmother's funeral. I went to schnucks to see what they had in the case and the supply was very limited. I decided to build my own arrangement. The employee at the floral counter was incredibly helpful. She was so nice and helped me gather everything that I needed, including the container, floral oasis, and a sympathy card pick. After two other florists had made this experience awful, I was so thankful that she was willing to help. I know she'll never see it, but my grandmother would have loved the arrangement I built.

I was in a panic trying to order flowers for a very important event and it was after hours in MO. I…read moreplaced my order with trepidation that the flowers would actually get there in time but when I called this morning to check Stacy answered with a perky greeting, checked on the status and let me know they arrived in time. So very grateful! If the arrangement is anywhere near as good as the service I know it was gorgeous. And from experience it seems to me service and quality go hand in hand. Kudos to the team!

Butterfield's is usually my go-to flower shop in Farmington. I have had some really great customer…read moreservice moments there, like when I needed some last-minute blooms for my sister's bridal shower and someone there brought me into the flower cooler and we put something very special together. However, this last time I called, I did not get what I ordered and I'm rather disappointed. My sister just landed her first real job and I wanted a small arrangement that included peonies, nothing too. difficult. I was told that they did have some peonies in stock, despite it being just after mother's day, and that they could accommodate my request. I paid about $60 for a 10" tall arrangement, which I felt was fair. Turns out, the arrangement she actually received was almost all carnations and not a single peony, worth maybe like $40 maximum. It was clear, after seeing it myself in person, that this was a pre-made floral arrangement and they did not take my request whatsoever. To make matters worse, they spelled my sister's name wrong. I would sort of expect them to double-check something like that if they don't feel like they heard me correctly. Anyway, I still think they normally provide great customer service, but I was just very disappointed this time and hope they can learn from this mistake. I'd also like to encourage the floral designers at Butterfield's to look at some stylish modern arrangements. The one I got looked like it it was cool in 1995. Not in a good way.

Second time I"ve ordered from them and SO DISAPPOINTED. I live far away but use to be the go-to for…read moreflorists. White flowers were added to a Fall order just ruining the whole Fall affect. Seems to be too much deviation from one's order and not enough care in the outcome. This is the second time in a row and my last. P.S. Great customer service though.

I received a bouquet from this florist when my brother passed. It was absolutely gorgeous! By…read morechanging the water and pulling out spent blooms, it lasted almost 2 weeks. I will be using them when I send flowers again.

Great flowers & excellent customer service. At Stems, they always always go above & beyond my…read moreexpectations.

Clerk was quick to answer all my questions . She was very patient and had great reccommendations ,…read morehelped me pick out perfect gift basket. I would strongly recommend.

Friendly, attentive, designed to specifications, fresh flowers, delivered on time same day.read more

the description given to me over the phone for a size reference to the plant I was purchasing was…read moremuch smaller in person. I also asked for a red bow and the plant was sent with a blue bow. this did not match my lantern I ordered from a different florist. I tried to call to see if they maybe sent the wrong plant and she was so confused and there was no sorting out. Very disappointed in plant size and bow.

Tami provided excellent service and beautiful floral arrangement for my father's funeral.read more

Beautiful bouquet for Mother's Day. Very helpful with my order and delivered on time!read more