They sell expired food and don't care whatsoever. Food is not fresh. Just go elsewhere
I had a shared a first review that does not seem to appear.
I am a resident of Phase 5, so I live right above IGA. I am a recurrent customer because of the convenience of its location. I appreciate some people that work in this store, they do their job not less not more. They are friendly and will help you. Some employees on the other side should just not work there, and as I see from my recent visits, they don't work there anymore.
My grading for the establishment is explained when I got food intoxication from their negligence. On the night of the 22th of March 2022, I bought a pack of 4L of Milk Lactantia 1%, discovered to be later on expired of over a month. Expired on the 18 of FEB 2022. It would be more precise to qualify such milk even as ROTTEN, because it is not pasteurized and highly dangerous.
ALWAYS CHECK DATES
THEY DON'T CARE
MILK/ MEAT / FISH --- CHECK DATES PLEASE!
I was told I will receive a call from the director about this situation.
Unfortunaly 4 days later, nobody from IGA had contacted me or asked if I was ok from this situation.
Today, I called the store to be connected with the director adjoint, who explained to me he could offer me the same pack of milk for free.
After my decline, he offered to give me 20$ credit in the store for all the trouble they had caused.
I have had diarhea, cold sweats, fever, abdominal pain and explosive headache, and after having to run after them, at this point this was not going to do.
I have informed the inspector of Montreal, the agent on the phone escalated the matter and required more control on the store to inspect if is it to be kept open or no. I hope they act right.
I hope the director reads this message, and ask himself, if he had to solve such a situation publicly, would he still want to offer me 20$ for all the trouble they had direclty inflicted on me?
I hope for them to think of a good way to apologize and pay for the inconvenience and damages they had inflicted on a person.
This is a shameful incident, that I hope no one other than me endures. read more