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    iDirectMedia

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - iDirectMedia

    Film editing

    Film production and preparation

    Film casting

    1 More Service

    Film shooting

    iDirectMedia Photos

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    2 years ago

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    Peterson's Video Transfer Services

    Peterson's Video Transfer Services

    (47 reviews)

    $

    Westside

    This is a story of a villain named Legacybox and a hero named Peterson's Video Transfer…read more(specifically George) that came to the rescue. As tech people, we wanted to transfer our old reel-to-reel tapes to digital, and we naturally wanted to use the company that's all over Facebook and Instagram with their cutting-edge business model that makes it convenient to just put everything in a box. We paid $659.15, put them in the Legacybox, waited a month, and then received the box back with stickers on every tape that said: We wanted to let you know that one or more of your analog media items arrived with some pre-existing wear and tear. We did everything we could, but unfortunately we were unable to convert it. They didn't look damaged to us, and we were disappointed. After two weeks, we didn't receive a refund so we engaged in a one month battle to get our money back, only to receive all but $153.57, which they retained for "shipping and labor". So apparently the price for nothing is $153.57, but it makes sense that if the tapes are damaged, then the problems were beyond their control. Just to be sure, we brought the box into Peterson's Video Transfer, and surprise surprise, none of the tapes were damaged and the resulting quality is fantastic. Beyond the convenience of just dropping off and picking up a box, the customer service that George provided was outstanding. He used special software to painstakingly adjust the speed depending on the tape reel size, he organized the folder of files with helpful names, and he was generally pleasant and supportive. With George's help, we unearthed buried treasure and will live happily ever after!

    Fast and friendly. The results were great, too. They restored a video that was over 30 years old.read more

    iDirectMedia - videofilmproductions - Updated May 2026

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