Dov was pleasant when i spoke to him on the phone about recommendations on where to stay with kids…read more Unfortunately that was the only pleasant part of trying to book a place with him...as the rest of the booking process left me EXTREMELY stressed. I had sent some inquiries to find out pricing and although was quoted more than what showed up on their website it wasn't a big deal as it's understandable prices can change. Problem is I told Dov that it was more than I was willing to spend and he then offered to give it to me at the price that was on their website. Great! Anyhow after confirming the place is still available I book a week after (had to confirm with my party), so I book. I get an email it's a different (much higher price), contact Dov and he tells me that quotes are only good for 24 hours although this is not listed on their communicated to me by Dov until after i book. anyhow after many emails back and forth and with me having to send follow up emails because days would go by without hearing from him, he finally agreed to honor the price yet again. So i'm waiting for him to send me a revised invoice, which he says will take him a few hours. 9 days later I send a follow up and i get a reply that he's no longer honoring the price yet again. So in frustration, i cancelled our booking and ask for a refund. He tells me the booking fee is not refundable (which it does state on the website), but if you factor all that's happened in terms of price being changed on me 2x, i'm surprised he wouldn't make an exception. After indicating to him my disappointment and threatening to go to my credit card company and requesting a chargeback, he finally decided to give me a refund. I'm sure there have been people who have booked without any glitches and enjoyed their stay like the 2 reviews posted, but just wanted to post a warning that you need to clarify things and make sure you keep all your emails! NOTE: I was a bit weary about booking these guys as i did a search for reviews and found some "self" reviews and anyhow, came across this tripadvsor posting of someone who wasn't as lucky. Guess i should have posted my review sooner as my nightmare occured in Aug/Sept 2011. http://www.tripadvisor.com/ShowTopic-g34439-i35-k4705314-Hotel_suggestions-Miami_Beach_Florida.html

BE CAREFUL WITH TRAVELFURNISH.COM AND DON'T SPOIL YOUR VACATION. THEY ARE REALLY AWEFUL. ALWAYS…read moreREADY TO CHEAT YOU TO MAKE SOME EXTRA MONEY. THERE IS NO SENSE OF INTEGRITY AND CUSTOMER SERVICE. We reserved a condo through TravelFurnish.com in Florida which had bay view couple of months before our vacation. We were pretty excited about upcoming vacation. One day before departure we got call from TravelFurnish.com saying the condo owner had backed out and they have to look out for another condo. We asked TravelFurnish.com agent to provide alternate condo, after continuous follow-up agent found another condo for us and guess what within one hour that was also cancelled. Travelfunish.com agent (DOVE - very rude guy) called us and was trying to sell cheaper condo at same rate which was far away from original condo location and he was not ready to provide any alternative and was continuously saying he can cancel our reservation. Just imagine all this is happening one day before departure. Finally we had to cancel our booking and decided to reserve a hotel. I'm sure to make extra money TravelFurnish.com play this type of game and press you to rent substandard cheaper condo at same price you paid for better condo;s and they will do this one day before your travel.

I came here on a recommendation by my primary physician. I am taking a trip to a 3rd world country…read moreand wanted to be prepared. I filled out a form with my background medical history and prior vaccinations. I then had a consultation with the very knowledgable Travel Specialist RN Claudie. She talked to me extensively about how to be prepared for my trip and gave me the vaccinations I needed. (very little pain with the shots). Lillian printed out a customized information book with the destinations I needed. Claudie answered all of my questions. I am very happy with the service here and look forward to visiting them for my future travels.

Passport Health in North Miami: On short notice I was…read moreadvised by my travel agent that my wife and I needed a Yellow Fever vaccination prior to traveling. It turned out that Passport Health came to the rescue by fitting us in very quickly, in order to get the shot. Jennifer, the RN on staff, was knowledgable, friendly, and helpful. She explained to us about the potential threats to our health in the countries that we were planning to visit, and what precautionary medical steps could be taken. Within a short time we had received the necessary vaccinations and we were on our way. MAKE PASSPORT HEALTH your first stop before you travel: All it takes is one mosquito bite to make you very ill, so get protected.

I purchased travel insurance for my daughter's school trip to Washington DC. At first, I loved the…read morecheap price and the cancel-for-any-reason coverage. When my job made me move to a different state before the trip happened, I canceled the trip and then attempted to use the cancel-for-any-reason portion of my travel policy. Not only was it a bureaucratic, red-tape nightmare to find out who I was supposed to make the claim to, what documents I needed, and how the claim process is going to work. The communication was very poor. The April travel insurance representative passed me off to a different insurance company called broadspire. Finally, when I was able to find out who I was supposed to send documents to and communicate with for the claim, I went through a couple months of back-and-forth with the claim representative on the exact dates of payment and the exact date of when the trip started, etc. The insurance claim representative looked for any possible reason to deny my claim, and on the initial claim denial the representative misinformed me about when I was supposed to have paid the initial deposit for the trip and when I purchased the insurance. And, then she claimed later that it was a mistake that she made after I had already sent supporting documentation to support that initial date. I purchased the insurance about a month after the first deposit of the trip. When I purchased the insurance, there was nothing that said that you had to purchase the insurance within 24 hours of your first deposit of the trip. They used this loophole to deny my claim despite my arguments, my supporting documentation, and the low amount of the insurance claim. So, don't buy this insurance; it really is just throwing money down the drain.

Do NOT get travel insurance through this company! Keep looking there are so many and they are good…read more USAA I have found to be the best, but others are as well. This company ignores emails they do not want to "deal with". I had a policy and when Covid hit had to cancel the trip, they then randomly moved it to some trip I was not even taking! So now when I go to try to use it they say it was used, on a trip I never even booked. DO not use this company.

House of Travel gave me a FAKE ITINERARY!…read more The owner of the business, Jerry, booked my hotels and then passed me along to his daughter, Michelle, to book our tours. After countless unanswered emails and ignored and unreturned phone calls, I finally asked Michelle if she no longer wishes to work with me. She assured me that she did and was putting together the tours. This was followed by a ridiculous number of mistakes when reserving our tours (booking us for tours in the wrong cities, not providing meeting places, missing confirmation numbers, etc.) I also had to ask over and over again for our itinerary which I eventually received. Except it was fake. Our first scheduled tour was a food tour in Florence on Dec 23. Shortly before walking to the meeting place, we realized the confirmation number was missing. I contacted Ryan, an agent Michelle passed me to days before we left. The tour was never booked. We would have shown up at a location for a nonexistent tour. Ryan was able to find one for us that evening. Next was our private tour for Siena and San Gimignano on Dec 24. There was no tour - just a driver with a van. A pizza making class was scheduled on Dec 25. We showed up and were told they haven't done pizza making classes in four months. We had a Colosseum tour on Dec 26. No confirmation number on the itinerary so we requested the voucher. He sent the voucher eventually and it had the wrong date of Dec 27. But we were scheduled for a Vatican tour on Dec 27 and it was impossible to do both in one day. I questioned if the tours hadn't been booked and if he had to find last minute tours. He dodged the question. So aside from the hotels, the rest of our itinerary was fake. If she didn't want to continue working with us for whatever reason, she should have told us. Instead, the planning process was painful and we spent day after day of our trip stressed over not having tours and waiting for a different agent to scramble and try to find something for us. I wrote to the father and questioned why I was given a fake itinerary and he said he was surprised to hear this and would speak to his daughter and get back to me. I never heard from him again.

Kerlyne "Kay" was absolutely wonderful and accommodating for me and my group!…read more She was good with keeping in touch and to be honest the whole time it felt like getting a call from a friend! Im all the way in CA but that was never an issue as Kay took care of all our needs and answered our questions. She helped book a group trip of 9 people to Jamaica and everything went well from start to finish! Thank you Kay for being good at what you do! 5 star Service!

Service was outstanding! We even were able to make an appointment beyond normal working hours!…read moreHighly recommended!!

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