VERY RUDE, UNPROFESSIONAL, LOOKED HORRIBLE. Had my nails done yesterday. They turned out horrible…read more When I asked to have them shaped rounded, her reply was "$5 more." I asked if they did not push back and trim the cuticles to which she replied "$5 more. " I didn't want to cause a scene in front of customers. Went back first thing this morning and asked to speak to manager in private. The lady working was rude and wanted to know what I wanted. There was only one other customer, so i told her," I want a refund, my nails are thick, fat not shaped well and my nails hurt. They do not look nice at all and several friends said they looked bad also". She said they will soak them off and give me a refund. Her husband started removing my nails while she worked on the other customer. She continued to argue with me, even after saying they would removed them and refund my money. The lady she was servicing finally told her, " you are not conducting good business, you are arguing with your customer, all she wants is a refund because of the way her nails look." She then began chattering to her husband in their language. I was becoming extremely unhappy and said "that is very rude, if you have something say about me, please say it to my face, I did not go behind your back and tell about the service I got, and expect the same respect if you have something to say." The other customer agreed with my statement. Only after dealing with her this morning did I decide to learn a negative review on social media. I prefer addressing problems in person. She then got up from helping her client, went in back and got money and slammed it down where her husband was helping me, only after asking several times if I paid cash or card, and me replying I paid with a $50 and $5. The man tried his best to remove the polish and acrylic ,however there are still hunks of it on my nails. I apologized to the other customer, that she had to experience this event, when she was probably hoping to have an enjoyable time getting her nails done. She expressed that it was not my fault, and asked the lady doing her nails(the one that did mine yesterday and was so rude today) if she as almost finished, rolled her eyes as if she thoroughly discussed with this. I will not return to this salon. The stylist kept saying they had new owners, which from what I have read, is her and her husband. Very rude, unprofessional, nails looked awful.

My daughters and I were in town for a family funeral. We came from 3 different states and wanted to…read moredo something fun together so thought it would be nice to get manicures. Big mistake. We got in almost immediately so that was nice. But only one lady did all 3 of our manicures so it took forever. She was not kind or nice. She pushed gel manicure the entire time although we made it clear that's not what we wanted. She was very rough; one of my daughters and we're bleeding where she trimmed around our nails. The place was ugly and appeared dirty. I'll never go back and will tell anyone who asks not to go there.

50 for lashes and not even 24 hours their gone smh never again very nice people however I'm not…read moreimpressed with the service for such a high price. No ma'am

Been coming here for a little while now. I have always had great service, they've went above and…read morebeyond. No complaints...until today. Had two appointments booked at 10:00. We walk in and there are three people waiting for pedicures and one person getting their nails done. There was only one person there working. We waited 15 minutes before leaving. When we left there still was only one person working. We felt leaving was the right thing to do. When they did show up we figured they would rush the services through and we wouldn't get what we were planning on paying for. What is the point of making an appointment? Would they actually book five appointments at 10:00 for pedicures? Why when you know you have two booked would you seat just everyone that shows up (assuming they didn't have appointments) for pedicures? We were really looking forward to this. Hopefully this was a one time issue because I really like this salon. Just not understanding the appointment problems.

Jennifer, my nail technician, was very friendly and did such an excellent job on my gel nails. She…read moregave me several ideas that I could do with my nails as well. I am extremely satisfied with my finished nails and highly recommend you to use her. I will come to her next time I am in town from Atlanta and look forward to it.

I normally don't update my reviews but feel I need to. At the end of last year, my mother was…read morediagnosed with breast cancer and earlier this year she had to start getting chemo treatments. As you all can imagine, this led to her to start losing her hair. It was a very emotionally difficult moment for her. I called Impressions and spoke with Tammy who usually does my moms hair. She was more than happy to cut and shave the remainder of my moms hair. She got a room in the back so she can have privacy and she gave my mom a lot of moral support. I remember my mom coming home actually smiling after this. She told me that Tammy was very kind to her and that at one point Tammy brought out a very blonde wig and made her laugh... she couldn't explain the joke all that well to me but what matters is that she got my mom out of a serious funk during her cancer treatment. Impressions Is not just a great place to do your hair, but is filled with incredibly wonderful people. Should have done this review sooner, but with everything going on with her cancer treatment didn't have time until now.

So I went with my friend today and we both got services. She…read moregot a pedi, I got a full set of acrylics. Her pedi went well, the chick was nice, and it was done in like 30 minutes. Great stuff. It was her first pedi, and she loved the massage chair and the whole shebang. I got a great full set but I was informed when I got there and after he'd applied the tips, that there would be a $10 up charge for the shape I wanted. I've never paid extra for pointed nails...and it would have been good to know before anything. Don't advertise your price as 30 when it'll cost 40 depending on shape. I'd go back. But I'm a little irked.

I had excellent service at this nail salon.. the nails we're great the artwork was great and the…read moreservice was awesome.. thanks guys