Felt pressured into a same-day "deep cleaning" for what was explained as early-stage issues. I…read morewasn't given a clear breakdown or reasonable option to schedule later without paying a deposit. Recommend getting a second opinion before agreeing to treatment here.

First time going back in October, Didn't even get a cleaning, had two cavities so I went to get…read morethem filled. The system had marked the wrong tooth with a cavity. Then as I'm getting my cavities fixed it was as though the staff didn't know what they were doing had to ask multiple times for them to fix repeated mistakes. Once I'm finally done and get home I realize I can't even floss my tooth, called up and was told I'd receive a call back and never did. I'd skip this dentist office.

Fantastic. Great dentists. Explained things for me. I'm 87 and liked the explanations of what is…read moreneeded, and what is done. And what can be "postponed" for a while. And the potential danger. Fantastic staff. Competent. Prices reasonable. My only complaint is: Credit cards 3.5% surcharge. I don't normally carry a check book. And certainly not a lot of cash. So when time to pay. I had to ask my wife for help. And between the two of us, were barely able to pay what they asked. (Obviously, the estimate of what insurance won't pay.) This is asking me to carry a large amount of cash. So I suppose it's just something I will have to figure out for myself.

I called this dental office ahead of time to verify that they accepted my dental insurance, and I…read morewas told they did. Based on that information, I scheduled appointments for myself and my children. The staff was friendly, and I have no complaints about the care or customer service during our visits. However, after our appointments, I received an unexpectedly large bill. I was confused because we had only received our routine annual cleanings, which I believed were covered by my insurance. When I called the office to ask about the charges, I was told that although they accepted my insurance, they were actually out of network, which meant my insurance covered only a small portion of the cost. I explained that this was never disclosed to me before our appointments. Had I been told the office was out of network, I would have chosen an in-network provider and avoided these unexpected expenses. The representative insisted that they always inform patients of their network status and said I was responsible for the bill. Unfortunately, that was not my experience. I was never told the office was out of network, and I feel this situation could have been completely avoided with clear communication. Instead, I was left with a significant bill that has created a real financial hardship for my family. What is especially disappointing is that it feels like collecting payment mattered more than making sure patients fully understood the financial consequences of their care. Unexpected medical and dental bills can force families to make impossible choices about paying for basic necessities, and that is something no patient should face because important insurance information wasn't clearly disclosed upfront. Patients deserve honesty and transparency so they can make informed decisions before receiving treatment.

Great office! Love the staff…read more I've always been afraid of the dentist, everyone here is professional and makes going so much easier.

I've seen this dental office for years but never gave it a try prior to mid last year. I hate that…read moreI hadn't scheduled an appointment sooner! I received a coupon in the mail for a new patient visit that included x-rays, cleaning and a consultation for $59, which prompted me to go ahead and give them a try. The service was great from beginning to ending. The hygienist was very friendly, gentle and thorough. We chatted throughout my appointment like we've know each other for years. I think her name is Kassandra. My experience with her was so great that I made an appointment for my son on the way out. They also give you a goodie bag which includes a toothbrush, floss, toothpaste and small bottle of Listerine. She also schedule my 6 month cleaning before leaving her suite.....great visit all the way around.

Cancelled me after starting dental program. Stated insurance change made it unaffordable for the…read moreto provide services to me. Good staff and dentist. Should do a more thorough job of allowing patients before starting dental service.

I went to River Ranch for a second opinion and I'm glad I did. Super professional staff and…read moreeveryone is awesome. It's nice to have a dentist you can trust.

I have been going to Dr.Vinton for a number of years and would give him and his practice more than…read more5 stars if I could! Very nice facility and very little wait time. But the people who work there are what makes this practice the BEST in Midlothian. Shout outs to Candace at the front desk for being so personable and helpful; Haleigh for being a top notch hygienist with the sweetest personality (I have a hard time having to stop chatting when she is cleaning my teeth!); and Dr. Vinton is marvelous. He's smart, easy to talk to, and has done amazing work on the dental issues I've had. Also, I feel he is super trustworthy. I know he's going to be honest and not charge me for treatments I don't need. I don't have dental insurance, and I feel the prices for dental work are very fair and reasonable. I highly recommend !!

Great dentist! I was very pleased with the Team, facility and would highly recommend! Most…read moredentist over charge and up sell you on all of the additional cleaning services...they are NOT like that!!!!! They were very upfront and honest about the services and recommendations on care. I have been searching for a good dentist location and I found it, they are truly great!!

Dr. Patel and her team here are always so great with my family and I. We love that we are all able…read moreto be seen in the same office by the same provider. We've never seen an unfriendly face or had a bad interaction, they're always so positive and kind. we've been coming here since we moved to Texas 4 years ago and even though we now live almost an hour away we choose to travel to see them instead of finding a new provider because the level of care is unmatched! They have two televisions in every room, one on the ceiling and one on the wall in front of you, toys for the kids in the lobby, and the cutest picture wall.

Making an appointment was easy and convenient. The wait time was zero for me because as soon as I…read morewalked in I was lead into a comfortable room. My x rays were easy and stress free. The dentist was very reassuring and informative. The financial consultant explained and broke down costs down well with a kind manner. The hygienist and everyone that assisted lead me through everything and kept me at ease during everything from X-rays to fillings. Nothing felt rushed. Nothing felt uncomfortable. My teeth look and feel great. It almost felt like a spa treatment. I got a regular cleaning with some fillings and a night guard measuring. They offer payment plans like most places. They didn't pressure, push or try to sell me anything I didn't need and I had to hold of on invisilign which they completely understood. I paid $1,300 without insurance. Although it felt like a luxury I was lucky enough to have the money for, I will say it was well worth it for the care I received. I would definitely recommend this place.

I absolutely love Main Street Dental! Their staff is top notch, super friendly and helpful. It is…read moreeasy to get appointments and if you need same day visits for dental emergencies they always accommodate. I've had several major procedures done here and Dr. Ford gives so much attention to details. They do not recommend treatments unless necessary and I've never felt pressured when given different options for treatment to pick the most expensive one. It is always my choice with no judgement. I can not recommend them enough!

Highly recommend for dental care and cosmetic dentistry. Professional, friendly, relaxed…read moreenvironment, Dr. Smith does great work and I love Debra the office manager and his assistant.

I would give a zero if possible. I would not recommend this office at all. I made a new patient…read moreappointment online to go in for a general assessment and consult about having my temporary bridge replaced with the permanent one. My previous dentist no longer takes my insurance so that is why I was changing offices. Upon check in the receptionist was not that friendly and was not even interested in the fact that I had a secondary dental insurance. Yes I know my appointment was on a Saturday and most insurances are closed, but thought she could have it to follow up on the next business day. Once the assistant took me back he seemed like he had no idea why I was there. Apparently they thought I was just coming for a second opinion for the bridge. Got that straight or so I thought. We then proceeded to go do X-rays and he kept going out of the room. Then the front desk person came back asking me questions as to why I was there. She again said the online appointment said for second opinion. Finally was seen by the dentist who seemed very friendly and helpful. He gave me his assessment of how we would proceed, but would need to speak with the lab to clarify the best option for me. Then upon checking out the front desk person stated they would need to contact my insurance the following Monday, which was Memorial Day and I knew insurance would be closed. So I left and was told the office would contact me about my further treatment once they spoke with my insurance (they needed to see if this would be considered new or if I needed prior authorization since another dentist had started the bridge work). I knew I would wait a few days to give them time to call my insurance. I waited until later that week and tried to call the office to see what they found out from my insurance. I did not reach a person as the message said they were all busy, but would return my call. We are now at June 10th and I still have NOT heard one word from them. I guess they do not need my business so I will seek treatment elsewhere. I felt like they thought I was bothering them by being there. Do not go there if you want to be treated as a person. Once again the dentist was nice, but the staff lacked any compassion. I would not go here unless this was the only place in the world to go to. I work as a receptionist myself and I try very hard to make each patient feel welcome and appreciated.

This place is definitely up and down. Lately they seem short staff. There have been mistakes by…read moredentist and staff. Equipment has stayed broken for a while.