So this should speak for itself: when I was home and saw my regular nail tech for a fill 2 weeks…read moreafter getting my nails done here, she said that they did a decent job and I could go back there again for a fill if I needed to and was in the area. That probably speaks volumes more than any review I could write. Just don't go when it's busy! (or if you do, call ahead for an appointment) Also there's a decent Chinese restaurant next door if you want to pick up dinner before going home.

Full set! I am pleased with the quality of work done by my nail artist…read more The salon is CLEAN! All good vibes!

walked in and had Amy for a pedicure and she was lovely!! did a great job on my gel toes, i always…read moreget french tip and she killed it. very relaxing as well definitely will come back here.

I'd say my experience at Classy Nails & Spa was definitely a mixed bag. There were things I really…read moreenjoyed, but also a few communication and billing issues that kept the experience from being a 4 or 5-star visit. First, the positives: the atmosphere is definitely a vibe! It's cute, relaxing, and has a nice overall feel. I also appreciated that the service comes with snacks, which is a fun little touch that makes the experience feel more elevated. Most importantly, I love how my nails turned out. My nail technician did a great job, and I was very happy with the finished product. Where things got a little frustrating was with communication. I requested a basic pedicure with gel polish and a gel polish color change on my fingernails. The receptionist mentioned that she was confused about my request, which caught me off guard because I felt like I was pretty clear about what I wanted. I also didn't understand why I was charged separately for removing my previous gel polish when I was getting a gel polish change. To me, removing the old gel seems like part of the process of changing the gel color, so I would have appreciated having that explained before the service. My fiancé also got a manicure for the first time. He specifically and repeatedly requested no polish. Unfortunately, clear polish was still applied to his nails. He didn't even realize it had been put on until I noticed his nails later. That was probably the biggest communication issue for us because he had clearly expressed what he wanted. Then, when it was time to pay, there was another mix-up. Our services were incorrectly assigned between our bills. Instead of me being charged for the gel polish change on my hands, I was charged for the pedicure. His manicure and my pedicure should have been on his bill, while I should have only been charged for my gel polish change. We didn't really push the issue at the time because it felt like trying to untangle everything was only going to create more chaos. However, it is something worth mentioning because clear communication and accurate billing are important parts of the overall customer experience. Would I go back? Yes. I wouldn't write the salon off based on this experience. My nails genuinely turned out great, and I really enjoyed the atmosphere and little extras like the snacks. I think there is room for improvement when it comes to communication, listening to specific requests, and making sure services are entered and billed correctly. For now, I'd personally rate my experience around a 3.4/5. The nail quality and atmosphere definitely earned points, while the communication and billing issues brought the overall experience down. I'd suggest booking an appointment rather than walking in, and make sure to confirm exactly what services you're going to receive and the pricing beforehand. It also doesn't help to see that the receipts aren't itemized specifically to show the customer what services they received with add ons (if any). The service(s) on the receipts just reads "custom."

This is one of the best salons around. I highly recommend it. You will get excellent services and…read morebeauticians that I recommend to anybody. You will come out of the salon feeling like a new you. The nail salon is excellent she does the best work on nails and toes around. You will just love the salon and the friendly people that work there. I really mean it if you're looking for a good stylist and nail tech the salon, it's a place to go.

My husband and I went and got our hairs cut there (not a typo, I said "hairs" because we got more…read morethan 1 cut on our heads) before their official Grand Opening by Rachael and she did a fantastic job! The inside of the salon is something that is just worth the trip going in and taking a look at. It is something that I have never seen in a salon before and I have been in some of those "Hollywood" type salons when I lived in Indianapolis. The people were more of the attraction rather than the salon itself. I wasn't sure if they had real life zombies working there, but I made sure that someone with a pulse gave me my manicure when it was my turn. Really strange place and I never went back. The Salon on the other hand, everyone has personality and they offer all sorts of beauty services. It's a "Full Service" salon. And I am so happy that we have one around here within walking distance now. It's about time for me to go and get my hair trimmed up again so I better make an appointment with Rachael within the next week. I would and have recommended this salon to all of my friends and family and perfect strangers. I suggest that if you are looking for a salon give them a call, I know that you can Google them to find their number. Have questions, call and they will be glad to help you. Hours? Not sure about that. They have different hours on the weekends I know that and I think that they are closed on Sundays.

I went in for a cut and color, and unfortunately the entire experience went very wrong. During the…read moreservice, my stylist made a noticeable mistake--there was a large chunk taken out of my hair. Instead of acknowledging it, she insisted it was just my eyes focusing on the contrast between colors. That response alone was frustrating, especially when the issue was clearly visible. The owner, Sarah, was brought over to fix it. She did address one side, but the other side was left uneven and still needed to be matched. Instead of completing the correction, she shifted her attention to her daughter, who also works there, and focused on doing her hair. When she returned to me, she simply said she had been working all day, was leaving, and that my cut would be complimentary. While I understand the gesture, I expressed that I didn't want a free service--I wanted my hair fixed. Unfortunately, there was no interest in making that happen. The appointment lasted five hours, and by the end of it, I was completely overwhelmed. I can have grace for a newer stylist making a mistake--what I can't overlook is the lack of accountability and professionalism. A simple acknowledgment and apology would have gone a long way. What was most disappointing was the owner's response. My husband called the next day on my behalf because I was so upset, and she never returned his call. Hair trauma is real. This experience has left me anxious and honestly afraid to trust another stylist. Very disappointing overall.

BlueBird studio Toledo Ohio. Taylor does an amazing mani everytime! And Sarah Jones amazing cut to…read morecurls every single time! The homie, cozy, tight community keeps me coming back regularly!