I stayed at the Novotel, only nice hotel near Expo Center, to attend a tradeshow. The hotel was…read moreolder, but we'll maintained. It was lovely to see a spacious hotel room! The front desk was friendly, but slow. It is a 10 min walk through the back of the hotel via shopping center to reach Expo Center. The location is convenient, but other than the mall and Expo Center, there is nothing close by. If you walk a few minutes from the hotel the area gets a lot sketchers. Everyone recommends taking Uber everywhere. The good points: crazy good shower with excellent pressure and spacious stall. Bathroom products are nice, but no lotion. The bad points: poor toilet flush, no English channels on the TV and beds are creaky.

Very nice hotel, clean rooms, bathrooms stocked with the basic toiletries, FEELS clean which is…read moreimportant to me, friendly staff, and has Britto decor all over which makes you feel like you haven't left Miami yet! Breakfast is buffet with plenty of options. I'd stay here a second time.

Very nice hotel and the people are very nice too. They greet you the second you get out of the cab…read moreand take your bags for you. The check in process is always fast. They have free wifi for me, great big dining area that has free breakfast, you serve yourself, and it is very good. A nice gym and indoor pool and sauna, which is nice. I like the bar by the lobby although drinks are pricey it's a nice atmosphere with plenty of TVs with sports on. And they also have a free shuttle bus to one of the malls there that runs all day. People make the stay even better, they really are nice here and very helpful to their guest. Would recommend staying here.

For the money , it's super high value for what you're getting. The staff is so kind , patient , and…read moreattentive. They have a restaurant connected , and serve great breakfast. The rooms are very tiny, but for the money it's a sleeping room with a great shower , and strong air conditioner. I'll probably stay here again. Very safe hotel , great front desk with plenty seating and games. So if you arrive early , it's a relaxing wait.

Very clean, dependable and safe. I like the fact that they have US plugs in the room, Natura…read moreamenities, and the price just can't be beat - I usually find a room for around $US50-60 per night. Centrally located, great access to some good restaurants and some shopping, but not an area to walk around at night. Staff is generally all fluent in English, good business or tourist hotel. Showers work great, nice hot water and you never get electrocuted here. Wifi is free and staff is exceptionally helpful.

So my review is generous to give them 4 stars and it is relative to the location and norms of the…read moreSão Paulo hotel experience. The staff were very nice however communicating with them is a challenge because they don't understand English well (no one's fault! I'm in their country but wanted to mention that). Basics are easy but beyond that can be a challenge. The room is small but sufficient and had decent linens but the quality of the mattress was fair. The location is fabulous. There are tons of great restaurants and shopping within an easy walking distance, right behind the library (Biblioteca Mario de Andrade) that we didn't see until the second day. It is an a HUGE and confusing intersection that you can easily lose your way if you don't pay attention. There are about 6-8 streets that converge onto the intersection of the hotel. I wouldn't recommend a car if you're a foreigner because they drive crazy and it is difficult to get around that city even for locals. My two biggest complaints with the hotel has to do with the noise level and wifi. I was on the 22nd floor and could hear everything on the streets. I was often awaken by the noise so they don't have good windows and/or insulation. The wifi is very slow and unreliable. I could not do FaceTime and I often got hung up on other things so long it was frustrating. They need to upgrade their system. I did see that they had wired computers on the first floor for use but I preferred to use my own equipment from my room. The bathroom is standard but don't expect a face towel. They give you a bath and hand towel--one per person unless you ask for more. Their gym was pretty good. 4 treadmills, a couple of bikes, free weights, and machines. No pool or hot tub. They also do not have a spa, which was disappointing. You could tell they once had one so it must not have been success. I saw the restaurant but didn't use it. It looked nice but we read reviews that suggested to go to the local places due to price and quality. The bar 365 looked decent with reasonable prices but we didn't use it either. They have some good "green" initiatives there. Most of the hallway lights are on sensors and of course you have the option of skipping new towels or sheets. They commit to planting trees whenever guests decline these services. You also have to use your room key (Like European hotels) in a slot near the door while in the room to turn on lights or electric. However I think this is also why my iPad didn't charge while I was gone. Don't use the mini bar. It's incredibly overpriced like most. I believe a small container of Pringles (around $1usd) was $13 Rheis. Be prepared to pay double for all things in Brazil even with our exchange rate. Bring your own snacks because chocolate is almost impossible to find or costs a lot. When I weigh all things, I think it's a pretty good hotel esp due to the location, cleanliness and friendly staff. Google translate is fantastic. Use it.