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    3.0 (3 reviews)
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    Hôtel Mercure Paris Vélizy - Hotel room ceiling

    Hôtel Mercure Paris Vélizy

    (5 reviews)

    €€€

    This place is tired, dingy, and poorly staffed. The bar and restaurant are a shell game for…read moreservice. During our stay we were blocked in by construction barricades at parking lot entrance and had to walk nearly two miles out of our way to get to tram. Bad weather and the curtains were blowing inward with the windows SHUT. Outer wall deteriorated from water leaking. Walls are constructed of tissue and spit. You can hear your neighbors clearly. For two nights a family was next to us with utterly wild brats. My husband was here on business and needed sleep. We listened to screaming and squalling until all hours. Never heard of washcloths here. Linens were like, prison issue. Pillows are worse. Don't be fooled by photos. Whoever owns this chain needs to step up!

    The Mercure Paris Velizy is a great hotel! Every time I stay here it is a positive experience…read more First, the front desk and staff are always helpful. Second, the hotel is nice. The rooms are large and clean with soft beds and flat TVs. The floors in the lobby are a nice hard wood which helps make the lobby very inviting and the wood floor extends into the elevator. Third, the price is typically around $150 euro per night, which in my past stays have included breakfast and internet. There is parking for the guests, but the lot is closed so a ticket must be taken when parking. This hotel is in a mostly business district, so there is not much to do in the Velizy area. However, near the hotel are a mall and several restaurants, which make this hotel ideally located for the area. There is an indoor pool and a gym, which are not open 24/7. The gym is 6am to 10pm.

    Holiday Inn Express Paris - Velizy

    Holiday Inn Express Paris - Velizy

    (6 reviews)

    €€€

    I am writing to express my extreme dissatisfaction with my recent stay at the Holiday Inn Express…read moreVelizy-Villacoublay. On June 3rd, 2025, after checking into my two connected rooms, a smoke detector alarm was triggered by steam from my son's shower. My wife immediately attempted to call the front desk to inform them, but no one answered. A staff member came to my door and asked if I was smoking and I told them it was steam from the shower. To my shock, a hotel-wide evacuation announcement followed. The next day, our room keys were deactivated. I was informed by a staff member named Joe that I was locked out due to "tampering" with the smoke detector, and he demanded a $569.39 "pre-authorization" to regain access to our belongings, which I paid under duress. On June 5th, I spoke with General Manager Florence Audinos. She was dismissive, loud, and publicly accused me of malicious actions that impacted 120 guests, even falsely claiming I had removed the smoke detector. She refused to provide a copy of the report regarding the alleged removal of the smoke detector.This is especially frustrating as I'm a Platinum IHG member of 11 years with no prior issues. Feeling unheard, my family and I sought assistance from the US Embassy on June 6th, who advised us to contact local police as withholding belongings and demanding a fine is against French law. On June 7th, four Velizy-Villacoublay police officers responded. During their call with Florence Audinos, she denied withholding our belongings and continued to falsely accused us of tampering with the smoke detector. I have video evidence from my son clearly showing the smoke detector in place while the evacuation is in progress so how did I tske it down? I am requesting a full investigation, a refund of my 158,000 points for the stay, a refund of the $569.39, and a formal verbal and written apology from Florence Audinos and IHG. The treatment we received was deplorable and turned our dream trip into a nightmare. I have informed the American Embassy and my legal counsel.

    We stayed for 11 nights at this Holiday Inn in Velizy. Although it's a little far from all the…read moretourist attractions, Public Transportation is within a 5-10 minute walk from the hotel. There is also a very nice large shopping center called Velizy 2 nearby ( 10 minute walk). The Velizy has plenty of shops restaurants and a large grocery store. The hotel is very nice and clean with hand sanitizers available. Rooms are a little small but well organized. The bed was quite comfortable. I have attached several photos of the room. The two missing items I would have liked to have were Hair Conditioner & a Mini Fridge. The air conditioning was adequate to keep our room comfortable. Breakfast is pretty good and is buffet style. There are no hot items, but plenty of everything else, including DELICIOUS CROISSANTS . The Lobby is very nice with cute, inviting decor. This hotel has a very cool program that we haven't had in any other hotel. They give you a special door hanger for your door if you choose not to have housekeeping services, and you earn 500 points for each day you don't have housekeeping clean your room. We participated and earned almost 6000 points for our stay. DANIELA was awesome during check in. SILENE and SHANEKA were also friendly and helpful. Thanks for an amazing stay

    Ibis - hotels - Updated May 2026

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