ATMs (x2) not working. Rejected my card3 times. I called to make sure nobody was trying to steal my…read morecredit card information and the bank was so helpful they hung up on me!!!??? They actually told me I needed to call the number on the side of the ATM which I had already left. They did not have it. When I asked him to three-way call connect us to a responsible party they hung up on me. Now they have also closed the most convenient location to me which is the location on grand caillou Road. It may be time to find a new bank! There appears to be no locations on the east side of Houma. You Guys need to do much better than this

We usually visit the Capital One in Luling. This particular day we had some business we really…read moreneeded to get done. We were already in Houma so we located this branch. We were greeted immediately. We were helped by a very nice lady who talked to us like people, not customers. The service we received was very efficient. I enjoyed the modern decor. It was modern yet warm.

my mother had a very racist encounter with this bank when she tried to open an account. They…read moreintegrated her and her citizenship, even got her a translator when she speaks English very well. She went to Chase bank and had 0 problems.

Be careful when trying or getting a loan from this institution. They are a complete rip off. They…read moreloan you your own money (Borrowed against a CD i had) and then a few years later they demand full payment stating, "you have an interest only loan". I never agreed to pay tens of thousands of dollars in interest alone to a bank, then come back and say the loan is up, you have to pay off the balance, which by the way was the exact amount of money i borrowed a few years ago. A joke to say the least.

Amazing customer service, banking here for 20 plus years, as good as it gets...read more

This bank is the worst you can pay your payments on time and never be late. Try to make it extra…read morepayment. And it doesn't go through they charge you $40 They try to keep you in debt with them. Do not use them for loans or anything specially care credit uses this bank. They want to keep you in debt.

Where do I start I cant send my wife money to her act…read moreWe cant put deposits We can't use the card They stay lokcing her out of her act Simply the WORSE BANKERS EVER

I came in to close my account and brought my dog and the employees were so nice to my dog and me…read morethat I honestly reconsidered closing my account. What truly kept me closing it is that 1. It's for a defunct business and 2. The $12.00 monthly fee.

I went in to get a check because my order hadn't come in. The teller at the Regions bank on Martin…read moreLuther King Blvd in Houma, La was extremely ugly and rude to me. I am closing my account and going to South Louisiana. I've been banking with Regions for a very long time and didn't deserve to be treated the way I was.