The crew that worked on my house was abundant in excuses and reasons why they couldn't do things…read moreproperly the first time, therefore they had to redo simple tasks up to 3 times which ended up dragging the job out. They didn't fill holes in the sheetrock before painting so I had to go around and point out each hole that should have been filled in the first place. Where they should have done two coats of paint they did one. Although I do have a one year warranty, I do not have the time to follow grown men around and tell them how to do a simple room restoration after mild water damage.

I was surprised how quick and efficient things were. The roof was done and they were gone in no…read moretime at all. Clean-up was done so well it was like they were never there.

From the owner: Our business is a family owned business with over 100 years experience in the field. We provide…read morerestoration, roofing and remodeling services for your home. Our goal is to build long-term relationships with all of our customers by providing exceptional service in a timely manner using the best installation methods. Please call today for a free inspection.

My wife and I are from Arlington. We decided in September to by our retirement home in Tyler. We…read morewere planning on moving in on February because I had not retired yet. In January, a cold front came and our water heater had a busted water line, flooded our home. I called a restoration company to come out and in a week had it completed. Then State Farm suggested 1st Call and they informed me that it still was not dry. 1st Call saved us from moving in our retirement home with mold. Their folks that helped out, Sally, Grant, Noel,Stayton, Rose, and David all helped out on getting my house back to the way it was. It's not finished yet, but 1st Call is working hard to get In completed.

We had a bathroom sink pipe burst and it flooded our entire home. The entire team was amazing from…read morestart to finish. Santos was always available to answer questions and checked on us throughout the entire process. 10/10 recommend this company! Thank you Santos, and team!

I reached out to ServPro because of a previous employee that was always friendly. All we needed was…read morefor a deep clean of our gyms carpet. Carl was not available and moved to another area so I trusted that the (equally friendly) Rachelle could help us out. She came out and quickly made an assessment while measuring the square footage. The quote was fair and we decided on a date. Quincy came out with his cohort on the day of the cleaning and did not have the proper information or equipment to get started. I asked to reschedule because I was too busy to have them figure out getting a hose long enough to reach the entire gym. The communication with Rachelle revealed that they were to purchase a hose from the local Lowe's to do the job that day. I was happy that they were working it out. The job was done but the next morning there was the WORST STENCH of rotten eggs I have ever smelled. Apparently while in his haste, Quincy sprayed too much water on a high setting leaving water to sit overnight that cause the stink. I believe his mind (because also he spoke of it) was on getting overtime when he would be sent to Houston to help with the flooding there. He was directed to come back out to rectify the situation but just wanted to deodorize the carpet. I put my foot down and had the him and his new crew member redo the entirety of the job. It was also discovered that they had taken our "caution wet" sign the day before but I was able to get it back from their van without incident. They left and the smell was gone and so were some of the stains that didn't come out on the first attempt. I had to ask 4 times for a bill to be sent to my email. When it finally was delivered to my inbox, it was almost $300 higher than the original quote. It took a couple of days to get an invoice that reflected close enough to original quote. 4 stars for rectifying the issues. Without I would have given the company a 2 star review.

I reached out to ServPro because of a previous employee that was always friendly. All we needed was…read morefor a deep clean of our gyms carpet. Carl was not available and moved to another area so I trusted that the (equally friendly) Rachelle could help us out. She came out and quickly made an assessment while measuring the square footage. The quote was fair and we decided on a date. Quincy came out with his cohort on the day of the cleaning and did not have the proper information or equipment to get started. I asked to reschedule because I was too busy to have them figure out getting a hose long enough to reach the entire gym. The communication with Rachelle revealed that they were to purchase a hose from the local Lowe's to do the job that day. I was happy that they were working it out. The job was done but the next morning there was the WORST STENCH of rotten eggs I have ever smelled. Apparently while in his haste, Quincy sprayed too much water on a high setting leaving water to sit overnight that cause the stink. I believe his mind (because also he spoke of it) was on getting overtime when he would be sent to Houston to help with the flooding there. He was directed to come back out to rectify the situation but just wanted to deodorize the carpet. I put my foot down and had the him and his new crew member redo the entirety of the job. It was also discovered that they had taken our "caution wet" sign the day before but I was able to get it back from their van without incident. They left and the smell was gone and so were some of the stains that didn't come out on the first attempt. I had to ask 4 times for a bill to be sent to my email. When it finally was delivered to my inbox, it was almost $300 higher than the original quote. It took a couple of days to get an invoice that reflected close enough to original quote. 4 stars for rectifying the issues. Without I would have given the company a 2 star review.

Stay away took me for $350.00. This company charges for house calls.Paid them for an estimate for…read morethe water damage in my home. A week pasted and had no contact I noticed the check I gave them was cashed. I called and was told the job was to big and they claimed I was denied. This was not true as the did not have my claim number are insurance company. I am out $350.00 for nothing

They were able to do some "commercial" work for me--installing FRP on drywall and also acoustical…read more(drop) ceilings. They came, gave me a quote, honored it months later, and did the job that they said they were going to do in a timely manner after I was ready for them. I had a lot of contractors come through on my fairly small project (for this type of work) and I thought the quality here was above average, though so was the pricing, so you get what you pay for here.

From the owner: Let Acoustical Ceilings of Texas replace you old sagging, stained, or broken ceiling grid and tile…read more New construction or remodel. Give your office the ceiling your business deserves. We also perform other drywall services, such as sheetrock, tape and bed, metal framing, and painting.

Jordan is extremely professional and is intent on giving quality service. His team went above and…read morebeyond to help restore my mom's house after the pipes bust and flooded it. There were lots of unexpected and frustrating hiccups throughout the project but he maintained his professionalism throughout. Highly recommend.

Great team. Great leader! This team has been amazing from…read moreday one. The water restoration was done within 2 hours of the flood damage. He built everything back better than before