This is one of the best storage facility in our area. They don't charge a deposit or extra fees…read morelike most others. Very easy to pick out a unit that fit my needs. Easy access. Friendly and helpful staff. Definitely recommend.

From the owner: Bristol Mini Storage offers more than 500 units conveniently located in the heart of the town. We…read moreoffer clean and safe storage that meets all your storage needs. All our units have drive-up capabilities to make loading and unloading easier. Our units have block construction with wooden and sheetrock walls. Bristol Mini Storage gives you a real community and family feel. Call us today for more information. Quick response times are a hallmark of our friendly staff.

The woman in the office is a delight. So very helpful and took her time with me as I changed the…read moresize of the space a few times. Place is clean, convenient and I am so happy I used them

From the owner: advertiser. Categories:Moving & StorageProducts & Services:Climate Controlled Storage, Security…read moreControlled Admittance, Security Systems, Vehicle Storage LessHours:Mon-Sun: Open 24 HoursSpecialties:Vehicle StorageBrands:UPSAdditional Information:Most Secure and Up-To-Date, Facility in the Tri-CitiesAreas Served:Bristol

As a former high school teacher for 31 years , I have had to pay attention to details concerning…read morehuman behavior , and with social interactions and group dynamics. Having said that , I have noticed certain details in this companies structure. My wife and I have been self storage renters at Downtown self storage since July 2022 . Qualities that caught our attention were the storage design , its neat and clean appearance' and their managers kindness and willingness to help. . Over the months . the storage facility is still well kept and clean and Tony Davis' smile and her effort to support us and her company are effortless. However , there is a glitch , that we have noticed in the management area. There seems to be an out of balance in the local management position. Her job description and responsibility does not balance out with her authority and ease to make decisions based on her job description . Local managers should be able to make decisions that best suit the local area as well as the company policies. They should be able to easily weave through the company's computer system without having to ask permission for each step or each decision.. We here in Bristol have seen someone in the chain of upper management that may cause this company to fail in the near future , My hope is that a balance is corrected and this self storage company continues with its good reputation produced by this local manager .

From the owner: We are a new facility and we offer the best rates for your storage needs. We have staff on…read morepremises during operating hours.

Maybe there's new management but I have experienced nothing but very friendly service and support…read morefrom the people here. I didn't even come to rent a truck, just to get moving supplies (which is a terrific selection, by golly they have everything, even sale items) and they were still very helpful. They even pointed me to the Free ReUse Box for which I was very grateful, I discovered moving is expensive. My friend loves to use these folks to rent an occasional truck for her catering business too, and has nothing but good things to say about this business here. The place has history, it used to be a Datsun car dealership and they have pictures on the wall of that, now how cool is that?!

This office is filthy and operated by lousy managers who do not clean or inspect trucks well. The…read moreonly reason this place is holding up is because acquaintances of managers are stopping by to rent. Stay away from this place to avoid bad smells, dust, and careless customer service! Even if you need propane, this place is a rip off in comparison to the per pound pricing in the area.