When we arrived at the hotel after an 11 hour drive, we attempted to park in the designated spot in…read morea very tight lot adjacent to a restaurant. The spot had already been taken. We parked in two different lots for the duration of our trip. This was extremely inconvenient. The hotel has no on site staff, which is very off putting. While we knew beforehand there was no elevator, we didn't know the staircase was a spiral one. Very unsafe with two suitcases and nobody on staff to help us. There was no extra blanket in the room. At one point we lifted up the duvet cover and saw the underside of it- it was filthy. The shower had the wall dispensers for shampoo and soap but they were empty. We were given small tubes of toiletries. Not classy when the dispensers are already there. So while the hotel looks lovely, they really don't know what they are doing. We loved Quebec City but will not return to this hotel on our next visit.

I stayed at Hotel Le Clos Saint-Louis at the end of April 2024. Don't be fooled by the description…read moreon the main page listing on yelp; this hotel is right in "Old" Quebec City with its cobblestone streets and narrow sidewalks. It was probably the home of a wealthy person at some point and is now a boutique hotel. As a point of information, I made my reservation with Expedia. The hotel also has a website of its own where you can reserve a room. The hotel was kind enough to ensure I had a first floor room as stairs are difficult. There are quite a few first floor rooms, as well as a lovely parlor when you first come in. There are no staff on site except for cleaning staff, but I spoke with two of them and both were exceptionally friendly and informative - a good thing, because that's how I found out there was a room in the basement where you could get more pods for your Nespresso machine. I did have to look up using the machine online because the little diagram in the room didn't make sense to me. I did not appreciate not knowing in advance that there were no reception staff on site. I was supposed to receive an email with a check-in info, which I did not get until reaching out and getting that via text. That was when I realized that entry into the building and your room is with access codes. In fact, every contact during my stay was via text. I've never had that experience before, and while it worked out, I'm not certain I'd want to do that again. That's just the old lady in me. I know that many modern hotels do something similar with access codes or apps. The rooms are very old fashioned and lovely. In addition to my room, I was able to eyeball two rooms while they were cleaning, and they were all just as nice. My only concern was the electricity in the building, as I had difficulty charging my phone, and some of the lights seemed to be "iffy" when I tried to turn them on. The bathroom was very nice with room on shelves to place my things. The shower was one of those deep, whirlpool type tubs with a shower nozzle above. That wouldn't have bothered me so much except that there was no railing to hang onto while getting in, or one inside, so it felt quite dangerous. As a result, I only used the shower once. The soap/lotion/shampoo they use is a local product, and I admire them for doing that, but I'll admit that I didn't like it very much. That's just a personal preference. I totally missed the mini fridge in the room (where there was creamer for the coffee, alas) because it was in the closet and just looked like a tiny white box. No big deal; I should have realized. I would have given anything for one of those fold-out luggage holders to set my luggage on. Instead, I used one of the bath towels to cover the little fainting couch at the foot of the bed and put my case on there. It would be nice if there was an electrical plug by the desk so that you could do some work on a laptop. I loved the location, and would stay here again.

Thoroughly enjoyed my recent stay at Le Saint Pierre Auberge! This hotel was in a great location,…read morehad the kindest staff, comfy rooms, and a delicious breakfast. My Superior room was spacious and the bed was super comfortable. Front desk staff always greeted with a smile. I would 100% stay here again if I ever return to Quebec City.

I highly recommend Le Saint Pierre Auberge (which is on a shared property with the related Hotel 71…read moreand at least during our stay, it appeared that guests could access the amenities of both). The service was great; the ambience was fabulous; the building was beautiful; and the room was clean, spacious, and well-decorated. During cold snowy days, we also really appreciated the many comfortable sitting rooms and common areas that we could spend time in playing games or chatting. Great location in Old Quebec City within walking distance of cute downtown streets with great cafes and restaurants. Was also impressed with the dessert we had at Matto, the hotel restaurant (wished we'd had time to try the full dinner menu as well). The service and ambience were great. Just a few minor notes: The bathroom was very nice and beautifully decorated, but the way the shower was constructed, lots of water routinely flowed out into the rest of the bathroom. Though not ideal, this wasn't a dealbreaker and easily solved with extra towels to wipe it up. The bathroom also could have used a few extra towel bars or places to hang up wet clothes/towels, especially during the rainy/snowy season.

The hotel at first glance is beautiful. The restaurant and the desk staff are nice. However, I have…read moreto express a few concerns about the rooms. First and foremost, its important to note that they allow dogs here and our room upon entry smelled like dog. The second concern was the wimpering of a neighbor's dog when we came home later one night. The biggest concern were the beds. There is no back support. I did ask for another room upon check-in and was told all the beds were the same and there were no other rooms. Thankfully my partner had the bright idea to use the comforter to fill in the gap and I was able to sleep with minimal back problems. The staff were nice to try to address the issue but at that point we were locked in.

Amazing makeover of an old hotel. Great location, great front desk service on check in. Large…read moreclean, room. Breakfast included at place next door. Parking on premises-$25 per day.

A perfectly charming hotel in an ideal location. Easy walk to anywhere with a great restaurant on…read morethe street level. The staff was outstanding, and particularly helpful and friendly, especially Charles who helped with our bags, checked in on our stay and offered helpful suggestions. Definitely would recommend!

The room was really nice and large. There was a gorgeous view of the Chateau Frontenac very close…read moreby. And this hotel is very close to a lookout terrace over the river, which looks like ocean. The bed was comfy and it was quiet. The problem was with the Nespresso machine. It didn't work well and I had to keep pressing the button to get a coffee. It looked like a part of it was missing. There were no coffee pods so I had to go to reception to get them. And I paid over $200 for the room! The manager Charles said he checks the rooms but couldve overlooked there were no pods because he was tired. Huh? The coffee tasted sour anyway. If return but hopefuuly a better coffee experience next time. In general it was a good stay.

It was in researching hotels in Quebec that I found this one and also noticed that with the Amex…read moreplatinum card you get the free breakfast and room upgrade etc. So I actually decided to get the Amex platinum just for this hotel. It did not disappoint. We got a room upgrade to a lovely view of the castle and it even had a balcony. The breakfast at Chez Muffy was exceptional...the first morning it was so good I deemed it the best breakfast of my life (over a 1/2 century of living too). The only minor complaint we had was that we arrived late and the bar was closed. We were a little hungry so the front desk receptionist offered us some snacks from the mini bar. We should have realized these snacks would be mini bar pricing even though he handed them to us from the reception desk. $26 of chips and pretzels showed up on the bill! Our mistake. I wouldn't hesitate to stay here again though. The bed was comfortable. The shower great too. And the service was very friendly.

This was one of the nicest hotels I have ever experienced. From the moment our car pulled up, the…read moreservice was attentive and welcome. There were people immediately to take care of our luggage, and to wave us away when they said they would take care of the parking and any other logistics. Check-in was easy, and I was delighted to discover I had been given an upgraded room without making any request or having any particular status. The room was twice as large as most hotel rooms I've stayed at, with delightful views, a large and very comfortable bed, a couch and desk, and a style that was elegant without being stuffy. My fellow travelers had a room that was even more phenomenal because of the view it had over the water and the cruise ships that were coming and going. Hotel staff were always helpful with suggestions for places to go or neighborhoods where we'd find a selection of restaurants to eat at. In the evenings there is a small and comfortable area to order drinks and to listen to the guitarist or to simply sit and watch the fireplace. Although it is a high priced hotel, I would absolutely return. Its location is perfect. Walkable throughout the old town area and to the port. And its comfort and sense of quiet unpretentious luxury cannot be beat.

My husband and I spent the last leg of our Quebec trip here and really loved it. The hotel is so…read morecute and quaint. The staff are super kind and helpful. They act as front desk and bartenders which is really charming. I loved that they gave us a list of restaurants they like when we checked in. We used it a lot and absolutely loved all the food we ate!! The room was tiny but was just fine for us as we spent very little time in the room. The hotel is in such a great location in the heart of Vieux neighborhood. Can easily walk to very good restaurants outside the wall as well. Very reasonably priced

Excellent hotel with a 15-20 walk to most popular places. Room was clean, comfortable, and well…read moredecorated. Service was warm and friendly. Parking was off-site, but not too far away. Breakfast choices (complementary) were a bit limited, but hot, yummy, and made to order. What more could you ask for? Would definitely return.

Exceptional Stay in the Heart of Old Québec…read more L'Hôtel du Vieux-Québec was our home for a six-day holiday in Québec City, and we could not have chosen a better place to stay. Our double queen room with kitchenette was spacious, immaculately clean, quiet, and exceptionally comfortable. After long days exploring the city, we particularly appreciated the deep soaking tub, the rainfall shower, and what may have been some of the best water pressure we've experienced in a hotel anywhere. Small details matter, and this hotel gets them right. The location is fantastic--perfectly situated within Old Québec and within easy walking distance of the city's historic sites, restaurants, shops, and attractions. Despite being in the heart of everything, the hotel was remarkably peaceful and quiet. One of our favorite amenities was the guest lounge and its outstanding coffee machine, which quickly became part of our daily routine. We also opted for the breakfast package, and it was a delight. Each morning we awoke to a basket of fresh breakfast goodies hanging on our door: fresh pastries, juice, yogurt, and other treats. We never tired of it. As a fun local note, visitors should know that the beloved pain au chocolat is called a "chocolatine" here, just as it is in the south of France! What truly sets this hotel apart, however, is its people. M. Pierrôt deserves special recognition. He was warm, helpful, knowledgeable, and always greeted us with a genuine smile. In truth, every member of the staff we encountered embodied the hotel's reputation for friendly, personalized service. We also appreciated staying in a property with such a rich history. Built on land once known as the "Garden of the Poor," where medicinal plants were cultivated by the Augustines of the Hôtel-Dieu de Québec, the site has witnessed centuries of Québec City's evolution. Today, the hotel beautifully blends that historic character with modern comfort and thoughtful amenities. It is easy to understand why L'Hôtel du Vieux-Québec has earned such an outstanding reputation among travelers. For us, it was the perfect base from which to explore one of North America's most beautiful and historic cities. We would not hesitate to stay here again and recommend it enthusiastically to anyone visiting Québec City. A sincere thank you to M. Pierrôt and the entire team for making our holiday so memorable. We hope to return again soon.

Great location in the heart of downtown Quebec. Within walking distance to all the sights and…read moresounds the city has to offer. Rooms were clean with plenty of storage and heated floors and towel racks which was fantastic considering the temps outside. All in all a great experience from the front desk staff to the housekeeping staff. Thank you for a great stay!!!

Beautiful hotel, the best location and fantastic bar. We booked this hotel for my sister's 40th…read morebday celebration and they did not disappoint! When we arrived, they had a bottle of Prosecco on ice as a surprise with a handwritten card for my sis. We had two robes in the room and got a third for my mom as well as some slippers. The exterior is really pretty and the type of hotel you walk by and wish you were staying at. I know because I was in Quebec city two years ago and clocked this hotel as a great spot and a place I wanted to book in the future. The interior is just as beautiful - the reception is on the 7th floor so you have to go up the elevator and the view once you're up there is awesome! You can see a lot of Quebec city from here including the famous Frontenac. The queen double bedroom was really pretty and big, the rooms are dressed with side tables on both sides of the bed (a bonus as so many don't!) there was nice artwork on the walls, nice finishes that made the room feel richer. The bathroom is gorgeous with nice black and white tile flooring and a marble-y kind of shower. There were two chairs for seating space and a cool table that looked like a wine glass as a base. My only complaint which is hard for the hotel to control, but on the 3rd floor, the room next to us for the first night were big party go-ers and were playing their music till about 12 am which was really quite loud. Then came banging into their room at 4 am. They were also for sure smoking as we could smell it coming through the vents (non-smoking hotel). They were only there for the one night so we didn't end up telling the staff as they were already gone by the morning. The beds were really cozy too with soft sheets and good pillows. They had little maple candies on our beds one night after dinner which was a nice surprise. They also had pillow spray too. I love hotels that go above and beyond so you feel taken care of. Now the hotel bar - it is rare to find a bar at a hotel that's worth sitting at, we went 3 times! We loved the staff here, they were so accommodating and carry so much zero proof alcohol so their options for mocktails were endless which was great for our group as some people don't drink alcohol. The bar has a really cozy and sexy vibe - with the fireplace to one side and comfy couches and chairs around the room. There is also a classy bookcase of premium spirits. We had a blast here all 3 times. Location when I travel is also everything, and this spot is PERFECT - best location as it is close to so many fun shops, great food and convenient pick up locations. We loved shopping and eating down Rue-Saint-Jean. It's also a really quick 10-15 minute walk to the Frontenac. When we were staying too there was a cute ice rink right outside the theatre. Highly highy recommend this place and would love to stay again!

Beautiful alternative to the highly raved about Fairmont- I would argue it is possibly a better…read morebang for your buck with a better overall terrain experience. Yes the fairmont gets you the big view and a more "castle" and "historical experience" but in terms of luxury, cleanliness, and convenience, would recommend Le Capitole. For 500$ a night, in the fairmont, you get a peephole of the city. For a similar price at the Fairmont, you get a very nice view. We got the largest suite possible and it felt like a studio apartment minus a kitchen. There was valet parking and we were located right by all the "downtown" bustle area. The hike up to Fairmont was only 10 mins long and you still get a good experience. If you go to Quebec and want large room with same luxury as Fairmont, highly recommend this place. Good service, close access to all the shopping and food. Safe area, clean, modern, and has a great pool and bar.