Wow!!! 5 stars across the board…read more Great rooms. Comfy beds. Good pillows. Great service from check in to check out. Great recommendations for food. Special thanks to Gary and Thibault. There's a small small pool but it's good enough to relax!!

From the owner: Bienvenue à l'Hôtel François Premier Cognac Centre - 4 * avec parking privé…read moreIdéalement situé dans le centre ville de Cognac, l'hôtel vous accueille 24H/24. Durant les week-ends*, les prix des chambres sont encore plus attractifs pour vous permettre des escapades en couple, entre amis, en famille, ou bien même pour accueillir votre nuit de noces. Vous êtes tous les bienvenus à l'Hôtel François Premier Cognac Centre. *Hors Période de Festivals et Salons

We can't rave enough about the service by Arienne Chapot of Quai des Pontis in Cognac. We missed…read moreour train from Paris to Cognac and a phone call to Arienne assured us that although we'd be arriving after the front desk was closed, she would be there to welcome us. She arranged for a taxi to pick us up at the station and upon arrival drove us in a golf cart to our fishing hut over the river La Charente. The fishing hut was quaint and very small with rickety stairs leading up to the deck and door. The room is only about 120 sq ft, just enough for a double bed, small shower/toilet/sink, a compact kitchenette, table, 2 chairs, and a loveseat. There is a rod to hang clothes, but nowhere to unload or store a suitcase. Nevertheless, it's cozy and the best part is that the deck is over the river. While we were visiting Cognac, it was raining, so we couldn't enjoy the deck, but it was lovely to open the French doors of the hut, listen to the rain and watch the river. For warmer times, there is a small swimming pool on the premises. The two fishing huts are the most private, but rooms can be rented in the main building as well as three Gypsy caravans. For an extra fee, breakfast is served in a charming room. Restaurants and Cognac cellars are within walking distance across the bridge and two patisseries on the corner. Although we rate the accommodations 4 stars, the service merits a 5. Arienne is definitely a gem and we would most certainly stay here again

From the owner: Aménagé dans une ancienne usine rénovée avec raffinement et élégance, et situé en bordure de…read moreCharente sur une presqu'île. En centre ville de Cognac, le domaine Quai des Pontis vous ouvre ses portes. Professionnels en voyage d'affaire, ou profitant d'un voyage en groupe, en famille ou en amoureux, nous vous garantissons un séjour des plus relaxants dans un lieu orignal qui a su allier charme d'antan, modernité et confort.

This place is amazing. The staff, the room, the food, if you ever have a chance to be in Cognac…read morethis is the pace to be. They made my dreams come true. We had a beautiful wedding in the courtyard. It was a Beauty and the Beast moment. Magical and romantic. Big thank you to Mr. Legrand and his amazing team. I will do a follow up soon.

It's to bad you can't put half a star. The only good thing there was a Excellent customer service…read more The rooms for their price are too expensive. One of the nights the cleaning service left a window open we have mosquito bites our hands on our legs because we got back to late to shut the window and time. I can't say after staying there I would ever stay in that city again. I rather stay in the outskirts and drive-in. I saw a lot of outstanding reviews 5 stars I don't know where these people stayed it's not the same hotel. I told someone in town that we where staying there and they begin to chuckle. I was told there's new ownership there, they're doing a horrible job from my point of view. If you stay there take bug repellent enjoy.

It made us so sad to see how bad this hotel was. The roof in the restroom had mold around the tub…read moreit had mold around the toilet it had mold. To make things worst the night before we left housekeeping left our windows open and there was bugs or mosquitoes in the room I had a lot of bug bites after that night. I would never stay in this hotel again unless the management or ownership did something about it. And even then I rather stay outside of the town.