Central hotel in Brussels with larger rooms…read more We stayed in this hotel for four days while using Brussels as a landing spot to visit a handful of different cities in Belgium. This was an excellent choice that has a charming, boutique feel without overly breaking the bank. Everything was within a 10-15 minute walk and felt quite peaceful despite being in the center of it all. Highly recommended stay!

I really enjoy staying at this hotel. I was here for two nights on business. It is my second time…read morestaying here and each time I like it even more. I had a quiet room facing an interior green area. My room was warm but I was able to open the window and that made it very pleasant. And it wasn't noisy at all other than the church bells ringing late in the morning but that was a joy to hear. The area around the hotel is wonderful. And so walkable. Many great restaurants close by and a grocery store right around the corner. You can walk to the Grand Place by going right or left out of the hotel. Close to everything but in a nice and quiet upscale area. I look forward to my nice time here.

1) Sleeping on stone would have been more comfortable than the bed I had…read more 2) Wifi was a joke. 3) Heating was "all or nothing" and there was not in-room control for it. When heater came on, I literally had to open the window or be cooked. 4) As others have stated, there is basically no hot water. Nice lobby though...

For the last of our 3 city/3 hotel of Europe, I lined up what I felt would be the best of the…read morehotels. This rating may partially reflect the misaligned of the hotel experience to my higher expectations of a Design Hotel by Marriott. The staff was friendly. When we arrived a bit early, they offered to watch our stuff while we grabbed lunch. They mentioned a room should be available early as they were not too booked. We returned in about 2 hours just to check if a room might be ready but were prepared to continue to explore if not. They said the room was cleaned and just pending inspection. Foolishly we waited, it ended up being over an hour and we were now checking in after standard check in time. Frustrating but it happens. The room was spacious but had a few minor issues a hotel of this level should not. They bathroom door would not close all the way, and while spacious, the room is still cozy and without a fully shut door, one could hear, well, everything happening in the bathroom. Further, the sink would not drain unless the plug thing in the middle was fully removed from the sink. These issues were reported but we weren't expecting they be resolved before check out (and they weren't). I was on vacation but needed to check in on a few work items. My biggest annoyance was that their wifi was spotty and best and kept dropping in and out. I ended up having to take my laptop out of the hotel to send a few important emails. Disappointing. Location wise, it's great. Easy walk to everything. Tenish minutes to the train station. In the heart of downtown without being subject to all the downtown craziness. As the goal was to minimize time in room, the location made it easy.

If there's a song that sums up this hotel it would Sadeness by Enigma. Chants are played in the…read morehalls and that aura you feel once you step foot in the hotel. This was for a one night stay in May using my Bonvoy card's annual free nights rewards. This was my fourth time to the city. **Location** Located a 7 minute walk from the Grand Palace on a quieter part of the City Center. **Check-In** Front Desk was friendly and were informative of the spa kit that would be found in the room. **Accommodations** The room had a Dominican chant feel when you walk in. The bed was not bad and the ceilings were high. **Amenities** Reservations were needed for the gym/spa amenities. There's a nice bar and restaurant in the lobby and I didn't get a chance to check it out. **Local Attractions** The Grand Palace is less than 10 minutes away and there's a Carrefour Market 5 minutes away on Rue du Marché aux Poulets.

"Don't turn right. Never go right out of the doors. It's dangerous." Front desk giving directions…read moreto food. Hotel room was dirty. Hair in sink. Hair in bed. Poo remnants in toilette. Oily face print on window. It makes me wonder what I can't see. Bed is made of granite, it feels like. Quite possibly the most uncomfortable sleep I've had in a long time. Blackout curtains do not work. It's only dark for 5 to 6 hrs in June. The curtains will not block light. Yelling outside until 0100 and construction at 0630 aee all perfectly heard in your room. Bring earplugs. See initial quote...in a dangerous part of town.

The hotel lobby always smells of fresh flowers. Very pleasant and always so chic. Very good…read morelocation too. Walking distance to shops and restaurants. Our room had a nice courtyard view.

I found this hotel on Hotels.com for a very affordable price! It is within walking distance from…read morethe Centrale train station, and just about everything else in the city. I found the desk clerks to be very friendly, and both spoke English. Our room was in the basement, which at first, would seem like a bad thing, but there were only 3 or 4 rooms down there, and our room was the only one with access to the outdoors. Granted, it was a stone covered area where the furnace was housed, and there was no outdoor furniture, but still, being able to go outside without going up to the street was nice. The bed was comfortable and we had enough room to move around without constantly bumping into each other. The television and the shower could have been a bit larger, but we were only staying for one night, so we weren't too upset about it. Also, we just slept there, it wasn't a hang out spot for us, so as long as it was clean and comfortable, we didn't need 5 star accommodations. I would definitely stay here again, just based on proximity to everything. 27/2020

Booked this hotel through booking.com. Although the price was decent, the room was rather unclean…read moreand smelled of mold in the bathroom. The hotel was quick to resolve the issue, but I did stay elsewhere.

Stayed here one night after taking a train from Amsterdam to Brussels. The major selling point of…read morethis hotel is the location is perfect! Might be worth staying here just for that. Grand Place is basically across the street, and there's tons of restaurants to walk to. It's easy to get on the metro as well. 5-star location. They also had free (very large) lockers that I could use after I checked out. The room itself was nothing amazing, but the bed was fine and there was plenty of space. The major annoying part was the check-in process. When I got to the hotel, I could not get in the building. You have to go through this lengthy check-in process that seriously involves taking a picture of your Passport with your phone. I'm not gonna go do this out on the street! I tried pressing the call buzzer a good 10-15 times and it took a good 10 minutes to get anyone to show up. Finally someone helped me so everything worked out. Also, the whole thing is based on these pin codes to get on the elevator or into your room, they don't give you a room card or anything. I could have done without this.

The hotel has an amazing location near the man plaza, the cathedral, gallery mall, train station,…read moreand many other attractions. The hotel offers complementary coffee all day. It has 24/7 front desk service. The lobby has a pool table, a bar, and nice theater area where you can watch free Netflix movies. It also has a small restaurant. Friendly staff. The only thing I didn't like was that the room is small and the toilet doesn't flush properly.

Loved the modern ambiance and the access to restaurants around the hotel. Though the hotel itself…read morehas a restaurant, enjoyed the location of the hotel to the rest of the city. Located close to the city - everything "Brussels" related was just a few blocks away. All of the staff I interacted with were friendly and kind. The room itself was clean and bigger than expected. WiFi was great. Enjoyed the lounge that they had to offer as well. Would recommend.

This is a very cool modern hotel that I enjoyed taking advantage of everything they had to offer…read more Great location within walking distance to all the major attractions of downtown Brussels. It it reasonably priced with a very friendly staff. When you enter this hotel it feels like you are entering a high end club lounge (club music is always playing). It has a very laid back cool young energy vibe......although during the week they are bus loads of retirees visiting for a couple days. Their food is just as good as going to a restaurant downtown (well actually the steak and breakfast buffet was). It is a hip downtown spot so you will see people enjoying the lounge atmosphere but are probably not staying at the hotel. It sort of reminds me of a more reasonable version of the W. I had a great time there.

Hotel is about a 5 minute shuttle ride from the airport. The shuttle bus also picks up from the…read morenear by Novotel Hotel. The shuttle is provided free to guests and runs every 30 minutes starting at 4am in the morning. It's an actual bus and not a van. There are racks available for luggage storage. Walking in, it's clean and smells nice. The staff was super efficient and got me checked in within a few minutes of me walking through the door. There is a restaurant on site, but I can't comment as we did not dine there. I had a queen sized bed room and it's enough for 2 people. The room has a fridge and a coffee maker. Though, I didn't try using their coffee maker because I don't know when's the last time it was cleaned out. There's a pretty big safe in the closet. The bathroom has a tub and a shower. Though, the shower itself is a little tight, but manageable. Bed was comfy, but it did get hot during the night and we set the temp all the way down, but that didn't cool the room down enough. Bathroom is big enough and not cramped at all. A couple of caveats is that this place is about 30 minutes away from the city center. You can either walk to the bus stop, take the shuttle back to the airport and take the subway or use Uber. We decided to use Uber as that comes out to about $35 vs, $11 one way using the subway and will probably take at least an hour to get to the city center. The's only 1 restaurant on site and I didn't see anything else in the area. There was no store that I was able to see. There's also public transportation right outside if you happen to miss your shuttle to the airport.

A Delta fax pas brought us unexpectedly to Brussels and the Crowne Plaza. While we wanted to be in…read moreLondon, this hotel took the sting out of our unexpected delays. Very courteous staff, excellent dining experiences, and comfortable rooms made this overnight excursion very pleasurable. If ever in Brussels again, I will stay here. You should too. Trust me.