I would say it's best to stay away. Rating it 1 star because 0 isn't an option, and what's worse…read moreis, I don't think they even care. Reading other reviews, apparently I'm not the only one having a similar experience, not once but twice. How hard is it to write a prescription for PT? Apparently, it's out of the wheelhouse of the physician. First time, didn't code it right, and in reading it afterward, it was for the wrong body part. Took 2 weeks to get it rectified, along with 6 phone calls to the office, who apologized, and sent the exact same wrong prescription over to the PT place, finally corrected. Follow up appointment, I get 4 different texts, starting a week ahead asking me to confirm my appointment, which I did. The day of my appointment, I arrive on time, to find my appointment has been cancelled. Reason? Doctor had emergency surgery. Somebody called you, but no one answered. I have no idea who they called, but it wasn't me, show my phone history to the very nice receptionist, she sighs, and says well, they were supposed to call you. Phone number in the system is correct, but none of the other information is correct. They have an address that I haven't lived at in 26 years, I actually have no idea, how they have this address. Second time correcting that issue, and the follow up cancelled appointment is 2 months after the first visit. How long does it take them to correct an address? I see the doctor today which is 2 days after the cancelled appointment. Issues haven't changed, he asks me why I haven't had the MRI..... to which I replied "What MRI"?, they should have scheduled it at the front desk. Turns out it was scheduled, but the MRI place never called me (Or so they say). Go figure....probably got that same wrong phone number from the office. So, I tell the physician, the issues with the first prescription, and how it delayed care.....(crickets) didn't get a response. I check out, and I'm supposed to pick up a script for more PT and an MRI at the front desk. No script for PT, call goes back to the doctor, and I have to wait for the script, albeit only 15 minutes. Nurse apologizes, very nice, I didn't look at it, and left for the PT place to drop it off. Guess what? Wrong script, wrong body part. Script for MRI is correct, PT nope. How could this be anything other than the physician himself. It wasn't just a simple oops and some clerical mistakes, this entire operation from all aspects has no idea what they are doing, read the other reviews I am not an anomaly at all. Now the Physician. He is a spine doctor. I was referred to him by another orthopedist who said, not my specialty, and from your symptoms you need someone with this expertise. Correct just not this guy. She was willing to treat the issues I had with my knee which was very swollen, bruised and some meat removed from it. The first visit is about 1 1/2 months after the accident. After seeing him twice, I can't for the life of me fathom a guess as to why it took so long to get an appointment. I was in a head on auto accident with another vehicle who entered our lane of traffic. Now, I was specifically seeing him, because another physician recommended I see him, didn't pick him out of a phonebook or for any other reason. To say he seemed disinterested is being polite, barely examined me, and said it's going to take a long time until you feel better. The nurse had to bring up the chart for him to look at it and see for the first time. Same second go around, didn't bother to look and even question why a test he ordered wasn't performed, before going to see him a second time. Now my daughter was with me for the first exam. Her opinion was what a waste of time that was he barely looked at you. Second visit was shorter and less of an exam than the first. No follow up, no follow through, and couldn't be bothered. Do not waste your time, I went to a spine doctor who never physically examined my spine.

Services rendered are great. I've been treated by two different doctors. I'm satisfied with that…read more What ruins the experience is the billing staff or appointment staff. Since COVID I get a text for preregistration. I get this sometimes a whole week prior. I usually wait for the same day of the appointment to o fill it out as they require the co-pay to be paid as well. For this reason I wait in case they reschedule an appointment (which I've had appointments cancelled and not by me). Yet when texting in the past long lot that I'm present for my appointment I'm informed that the referral is expired. Why not tell me in text sent a week prior? I could've arranged to get the referral. Now I'm being stressed that I would be responsible , blah, blah blah. Plus when i do get the referral they insist on my primary to fax it over. They're busy as well. Train your people to go into the site and retrieve them or hire competent people to do so. Anyway. I cancelled the appoint and rescheduled. Not gonna jump through hoops. Although I'm hurting I'm not gonna get high blood pressure for something that could've been prevented by the staff.

Dr McLoughlin is knowledgeable and compassionate. He has been of real help to me on several…read moreoccasions. I am an octogenarian and have seen him for both knee and foot/ankle issues over the years. And what I really like about him is that he is willing to go with conservative treatments first and does not opt for surgery unless it really seems necessary. (That is important to me because I have inherited a family bleeding disorder so surgery can be a real risk.) I would recommend him to anyone.

Beware!!!!! This dr is listed as a participating In Network provider on my insurance. I also called…read morethe office and gave all my insurance information before where they confirmed they do in fact accept my insurance plan. So I take my son there for a dislocated knee cap. My son literally had a 5 minute scan with no tests done. They give him basically an over the counter knee brace that would cost $30 in Walmart. It was not fitted to him it was just something they had in back. Fast forward a month they send me a bill for over $3000 and say they do not accept my insurance. It says right on my personal insurance plan that they do accept I even emailed the billing department the proof as it was listed. Plus let's not forget that they also confirmed prior to my visit they accepted it. Well now no one will take my calls, office staff a nightmare. They will not call back or help in any manor. I called my insurance and they said all they need is them to give an authorization and it will be covered but they will not cooperate! I warn anyone thinking of going to Beware! You may think you are going somewhere covered by insurance and a month later you will be dealing with the same nightmare as me! I am reporting them to American Medical Association as well as getting Legal Council.

Doctor and staff were pleasant however after spending over…read morean hour on the phone having my medicare insurance approved before booking an appointment and then having the appropriate records sent. I was told after a 1/2 hr wait that medicare wouldn't cover the visit and it would cost $250 plus the actual cost of the cortisone shot which was apparently an unknown price. After another 20 something minute wait I was told the visit would be covered except for the copay. The most unprofessional medical visit of my life. Michael M PS No one informed me that after having a shot I could not have physical therapy for 72 hours I only discovered that after showing up at the therapists the following day and wasting a few more hours. Good grief

Visited the walk in center at Orthopedic Associates in Poughkeepsie out of desperation this…read moremorning. Got the around 845am. The waiting room was pretty full, still no one acknowledged me or gave me any directions. After approximately 10 minutes I found out that I needed to put my name on a list which I did. I sat down to wait for my name to be called and as I waited as most people do I was on my c Cell phone. After several minutes I saw people that came after me getting signed in, checked the list and sad my name crossed off. When I asked why I was told that I looked as if I was busy so she skipped right over me. Didn't even want to come here because of previous terrible care like a doctor who when I cried following a diagnosis said, " it's not like I told you you have cancer" . Now just one more reason why I need to find a new orthopedic doctor. DONT USE ORTHOPEDIC ASSOCIATES OF DUTCHESS COUNTY!!!!!!!

Este centro es el número uno en toda el área de Orange county tratan a las personas individualmente…read morecomo parte de la familia con un profecionalismo en el cual no encontrarás en otro lugar felicito a Melissa y a Iris por lo buenas atenciones que le dan a todos las personas que asistimo a este centro de rehabilitación ofreciendo sus más amables atenciones en los momentos más necesitados

This place looks suspicious from the minute you step through the door. The patients look like…read morethey're waiting for "painkillers" and the staff are clearly on to the game. Businesses like this pretend they're legitimate by providing one decent service--in this case varicose vein treatment--while misrepresenting the others and skirting the authorities before packing it up and moving on to the next sucker location.

I will say that the docs and nurses with this practice are great. However, the front office staff…read moreis incredibly rude. This is a continuous issue I've heard about from other patients I've spoken to. When I called the emergency line at 7am and spoke to one of the doctors, he instructed me to bring my mother into the office at 8:30 that morning to be seen due to her pain level and symptoms post-op. We arrived and they refused to check us in. They said she had to wait until the next week for her scheduled appointment and when I said the doctor specifically told me to arrive they stopped speaking to me. We were eventually seen, but upon check out the receptionist refused to accept a copy of my health care power of attorney for her file, wouldn't make eye contact with me or speak audibly, barely answered my questions and got visibly upset that she had to reschedule a follow up appointment for us. The following week when I needed a prescription refill I called 4 times over the course of 2 days and did not receive a call back. I happened to be in the plaza for a PT appointment next door so I went in to ask if I could get a refill for my mom. The 2 receptionists seated on the right side clearly were whispering and rolling their eyes at me. They wouldn't speak to me but we're definitely speaking about me. The woman that helped me on the left side (Flora) was polite and ultimately resolved the issue so I was able to pick up a refill. This office would be a good option if they had more pleasant front office staff. Once she heals, I will not be bringing my mother back to this location. Additionally, the sidewalk in front of the office entrance is basically loose rubble. Very dangerous for orthopedic patients to walk on.

I was denied care when I call to let them know that I was late 5 min. Even I told that I in…read morepain and have a broken foot. Not acceptable.

Promise follow up for medication 5 and a half hours later it never showed up at the pharmacy they…read moregot their money. So be careful with them saw dr. Reed did not phone in script so take it for what it's worth

Therapy staff's Great! Revely, Peter, and Winkie are absolutely the best. Working on you your…read morefuture's physical dependence is their main concern!! Give them a raise!! :)

From the owner: CV -Orthopedic & Rehabilitation is an orthopedically driven rehabilitation center. We are committed…read moreto providing the patients in the Tri-State Area with timely access to the most comprehensive, knowledgeable, professional, respectful, and compassionate services available. Our medical group is committed to ethical and highly competent treatment of all patients in a fiscally appropriate and responsible manner. Our multi-field specialists are all gathered under one roof and are fully equipped to provide best care possible. We strive to provide superior quality care, personalized service and education to improve individuals and the overall community health.