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    Hydration Station LV

    5.0 (3 reviews)
    Closed 10:00 am - 6:00 pm

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    7 months ago

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    Katrina Z.

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    Ask the Community - Hydration Station LV

    H2O to GO - Logo

    H2O to GO

    4.9(541 reviews)
    5.6 mi
    41 years in business
    Certified professionals

    AMAZING amazing business and its people- hands down the best of Vegas, having Chris Christiansen…read morefrom the start offer our services needed and install, providing truly exceptional customer care, was truly the most professional and inspiring experience. Our water now (custom DB 3000) and under sink filtration is one of a kind, making the worst of Vegas hard water feel like a piece of Heaven! Izzy our installer is immaculate and so knowledgeable- just a wonderful experience all around! Hands down, thank you H20 to Go!!! You guys are all amazing Winners! A gift to Las Vegas, its water and people!

    Here's a cleaned-up and more polished version of your review while keeping your original tone and…read moreconcerns intact: I recently purchased a home that was built in 2022, and the water softener and whole-home filtration system were sold and installed by H2O to GO around the time the home was built. As the new owner in 2026, I'm unfamiliar with these systems and simply wanted to learn more about what I have and how to properly maintain it. I had a representative from Beazer Homes come out at no charge to walk me through the house and explain the systems I wasn't familiar with. They were fantastic and informed me that the softener system was not installed by the builder, but that it appeared to be an excellent setup, which was reassuring to hear. I then contacted H2O to GO to ask if someone could come out and explain exactly what system I have and what maintenance it requires. The representative quickly offered to schedule a service appointment for $129 plus the cost of filters, and according to their records, the last service was performed in 2023. While I wasn't necessarily looking to schedule service immediately, I was mainly hoping to get a better understanding of the system first so I could make informed decisions about future maintenance. I also asked about the warranty status because I wanted to know how much coverage remained. I was disappointed to learn that the "lifetime warranty" does not transfer to the new homeowner, especially since several other warranties associated with the home transferred smoothly and at no cost -- including the builder's warranty, the solar company's warranty, and even the security camera company's warranty. My biggest complaint is that although the representative wasn't outright rude, the entire conversation felt very curt and unfriendly, almost as though I was interrupting them. That said, I'm still hopeful that my upcoming appointment will provide more clarity about the system and help establish a positive relationship moving forward, but due to my first interaction with this company, I'm already considering replacing the system altogether. The equipment itself appears to be high quality, and I'd love to continue working with the company if the customer experience improves.

    Photos
    H2O to GO - No Salt Whole Home Water Treatment  System

    No Salt Whole Home Water Treatment System

    H2O to GO - You can have alkaline water, mineral water or reverse osmosis water with the Custom Drinking Station

    You can have alkaline water, mineral water or reverse osmosis water with the Custom Drinking Station

    H2O to GO - Troy Stewart - Service Manager - Troy has been helping H2O to GO serve the community for the last 14 years

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    Troy Stewart - Service Manager - Troy has been helping H2O to GO serve the community for the last 14 years

    Hydration Station LV - waterstores - Updated May 2026

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