My first Holiday Inn experience (I think) and it was alright…read more The positives: Free wifi Breakfast was included An ice machine in the lobby Blackout curtains Comfy bed Nice shower The negatives: The room was chilly and following the air con instructions to get warmer didn't help, just made the room noisier. No bath. After I paid the bill I realised the GBP/EUR rate they used was ridiculously bad value. Normally when I'm in the UK and I use a card I'm given an option to either pay in GBP or take the rate offered but I wasn't given the option and didn't cop until it was too late. Sneaky tactic. As for the stay itself: It was better than one Travel Lodge experience I've had. But I've had plenty of Premier Inn stays that exceeded this one. And one recent Ibis stay was miles ahead. The positives do out weigh the negatives in terms of count, but not sure I can go any higher than a 3 on this one after the sneaky rate conversion.

As expected from this chain the room was basic but very clean. I had actually forgotten my…read moretoothbrush so was glad to be provided with one free of charge. The nice thing about this place is that even given its proximity to the M5 it was nice and quiet.

Very nice and comfortable hotel. Great location near plenty of bars and restaurants. Birmingham is…read morea small city with an extensive pedestrianised downtown so everything is within easy walking distance. Stayed for two nights over the Easter weekend. Room was big enough, if not massive, for two people but the beds were excellent and the bathroom well appointed and spotlessly clean. Had breakfast only once in two days which was a mistake. Should have done it both days. Very good. While the rest of the neighbourhood heaves at night, the bar here was quiet, mostly because they only allowed residents into the hotel at night. We were grateful for the comfort. Very happy to recommend and will stay here again.

Jurys Inn is a wonderful Central Budget Hotel…read more I managed to get a good deal on a couple of nights over this easter and it was great having a hotel with such a central position in the city. Just by the canal and an abundance of restaurant. All main attractions in the city less than ten mins walk away. It actually took ages to find a decent place at the right price based on previous reviews. Everyone commented on the noise from party goers everywhere - and in particular with Jurys Inn - the noise from the maids lift. But we plumped for Jurys Inn because they had the B&B deals and the company has a good rep. We simply requested a room away from the lift. As it was on the 11th floor we had two peaceful nights sleep in the most AMAZING bed ever. It was so huge I didn't even notice the Mrs was in the bed next to me when I woke up. The rooms are spacious and so so clean. There's no faffing in the room and no mini fridge (ie temptation) which is perfect for us. The whole hotel was clean and bright and pretty. Good security at night and efficient service throughout. Negatives -Awkward moment when checking in - the guy behind the counter was a tad baffled about two women sharing a double room, bless. -Annoying heating/air conditioning in room. It's just stupid, but if you admit defeat and call reception they can adjust it from there. -Breakfast. Poor lay out, naff choice for veggies. -Paid Wifi Despite the not so goods - for the price you can't get better for Bham City Centre. I would recommend it for couples on a city break of those who are looking for a decent place to rest and refuel.

For almost 10 years I've wanted to stay at Chateau Impney…read more And just before the end of 2017 I got my first chance. And about two weeks ago, I found myself there again for a second impromptu stay. Our first stay was out of necessity, as we thought we had a bed somewhere else for the night. Now we could have stayed at another place, on a blow up bed. But we decided to treat ourselves to The Chateau instead - no brainer. It had been snowing that day in late December, so as we arrived just before dusk, there was a light layer of snow on the grounds. It was perfect. The room we got (603 I think) on this first occasion was at the front of the building. It wasn't a terribly big room. But it was extremely comfortable and the bathroom, with shower only, was spotless. The bed was excellent also. That evening we ate at the bar and I had what has become the best egg sandwich I've ever had. Our second visit was after three days of canoeing and camping on the River Wye. Again a last minute decision, we both had the same idea when it transpired no one else in our group wanted to camp for a fourth night. Chateau Impney. And this second visit was amazing. The room we got (609) was fabulous. It was more spacious, both the bedroom and bathroom. The bathroom had a shower AND A SEPARATE BATH! Luxury indeed. We made the most of both. And as for the bed, it was just as comfortable as before. But after our river adventure it was even more amazing. Best nights sleep in a long time. We had dinner in the restaurant on this occasion, which was fine. I had a very nice mozzarella and parma ham starter. And a good risotto for the main. After this we were both in a food coma, so retired to bed. I almost forgot, the breakfast here was really good on both occasions. A really good full english and the usual continental stuff on offer. We are definitely going to be back.

The hotel and property were beautiful, and the reception desk staff were friendly and helpful. It…read moreall went wrong when we went to the dining room for dinner. The front desk had made a reservation for us when we checked in. However, the restaurant didn't get it, so that started things off wrong. They didn't want to seat us for over an hour, and we told them we were very tired from sightseeing all day and didn't want to wait until 8pm to eat dinner. There were only about 5 tables full besides ours. So they sat us and then promptly ignored us for the rest of the evening. We had to go to the bar to get our own drinks. A person from the kitchen brought our food out and no one ever came back to our table. The 3 waitresses were so rude and kept giving us the evil eye the entire time we ate. I have never in my life been treated so badly by wait staff at a restaurant. I can't believe that servers and wait staff are allowed to treat guests so rudely. We drove hours out of our way to stay here on the recommendation from a friend who said it was wonderful. We will not be recommending this place to anyone, nor will we ever return.

It was our third time at the spa. I bought a groupon offer which included time in their fire & ice…read moreroom (sauna etc), facial and massage, as well as afternoon tea. It does take a while to phone up and either speak to someone / or they call back, to make a booking. I found it easier to email my booking request!! But the spa is great. The Ambience is perfect! Staff are lovely!! One thing with fire & ice, each time we visit, there has been at least one thing not working like today it was the hydropool so it means you don't get the full experience for what you pay for. But I still like the spa! I recommend it. Plus the girls in the cafe are great, we couldn't eat all our cakes so the girl boxed them up for me to take home!!!

Thinking it was definitely time for some relaxation I headed to The Belfry for a solitary spa day…read more I had been given a gift voucher for which included treatments and afternoon tea. I called the week before and booked my slots. When I arrived there was some confusion as I was not listed on their systems. After waiting for half an hour in the café it turned out that I had been booked in on the wrong day. This was not a great start to my relaxation. However, the manager who dealt with me was very accommodating and took a 'customer is always right attitude' which went a long way to ease my growing annoyance. Once the issue was resolved I have to admit that I loved this place. It was quiet and charming. The facilities are incredible. The pool was a lovely temperature and the sun loungers were comfortable. There is a glass roofed area where you can lounge in the sun or if it is a very nice day there are loungers situated outside. After a short swim I went up for my first treatment, a facial. It wasn't the best that I have ever had but it was still nice. After this I went for afternoon tea which was incredible. My only suggestion would be to have a few more savoury items to go with the sweet. Next was the Fire and Ice Sensorium. I spent a full hours and a half in this area as it was just so good. Approximately 10 different stations offering different hot and cold sensory experiences including sauna's, showers, ice chips, sun lounge and massage pool. After another hour or two I went for my second treatment, a back massage. Again, not the best I have ever received but still enjoyable. All in all, I came out of this day feeling rejuvenated and had the best night of sleep I have experienced for a while. I would love to give this spa five stars, however the initial mixup (and waiting around) in addition to the so-so treatments have had to knock it down to four.

A charming establishment. I stayed here for 8 days, and really felt quite at home. The rooms are of…read morevarious sizes, but all uniquely appointed. The rooms are very clean, and housekeeping are thorough. In-room amenities include tea/coffee making facilities, and a TV with Freeview channels. High Speed Internet is available in-room for a fee. WiFi is available in the bar area for the use of guests at no extra cost. Room service is available, or you may dine in the restaurant. Full breakfast may also be included in the room tariff. The staff are very friendly and go the extra mile to please. Being in the heart of Warwick, it is a prime location for sight seeing, or just enjoying the charms of this historic town. All in all, a positive experience. Now for my criticisms...the night staff need help! The door is generally locked around 11pm each night, at which point you are to ring the door bell for assistance (e.g. if you are coming in after a night out at one of Warwick's many eateries or pubs). Unfortunately the night porter is also tasked with cleaning the lounge area. Often times he is unable to hear the bell over the vacuum cleaner. The upshot of this is that you're stuck standing outside waiting for the bell to actually be heard! A minor annoyance, but they might do well to engage a person to handle the late night cleaning so the night porter can focus on tending to the guests.

This hotel is very accommodating. I stayed here for business and I am enjoying it very much. This…read morehotel has a lot of history. The bar tender was extremely nice. The entire staff is great. I would really recommend any travelers because this is a prime location. I wouldn't mind staying here again just purely for the location.

Had a one night stay here over the christmas break and I thought the hotel was pretty good. The…read morereception staff were very nice and efficient. There are quiet a few rooms in the reception area for relaxing and a bar which is near to the restaurant. Our breakfast was reasonable but not very exciting.The leisure facilities are spacious with a nice pool and a large gym area which I was not tempted to use on this occasion.I would stay here again as the countryside in this area is spectacular and worth a longer explore.

Absolutely horrendous experience: our clueless waiter seemed more interested in wandering around…read morerather than serving us. It took 34 minutes minutes for our food to arrive. My cod and chips tasted fine but was served with only 11 chips. We wondered if our waiter had fallen asleep with boredom as he completely forgot to check in on us. However, we managed to wake him by flapping our menu cards in the air. He eventually brought the sweet menu over and, after 25 minutes, we ate the puddings, which were both quite nice. The final agony of waiting to pay our bill, took so long that we literally had to camp out at the till and accost the first member of staff that walked by: it was 'Sleepy', our hapless waiter but he then wandered off, presumably to find a place to rest? Another waiter rescued us and, almost 2 hours after entering the restaurant, we finally managed to escape.

This pub and hotel doesn't blow me away to be honest. This is usually a meet up point before…read moreheading off elsewhere for dinner. The service in here can be a tad slow, and there has often been occasions when we have arrived and there have been no staff at the bar. You have to pay to park in their car park, which is a bit cheeky but hey ho! An average pub.

I was ecstatic about my stay at Stone Manor! The last time I visited the West Midlands, I stayed…read moredowntown Birmingham at a standard hotel, with standard amenities and it was fine. But compared to the peace and quiet, natural beauty and friendly staff at Stone Manor, I think I've found my preferred spot while visiting! Pulling up the drive, the manor itself is seated off the road and slightly away from the parking lot, giving it an idyllic look with strong Tudor framing for a classic look. The interior is clean and well-kept with a stately lived-in look rather than a "don't touch that" museum feel. The rooms are down halls, up stairs, through doors and finding yours can be a bit of a hunt. Quick tip: if you or one of your party is mobility challenged, let the staff know to appropriately room you as there are a number of spaces that would be difficult for wheelchairs or crutches. The rooms themselves are well-appointed and extremely comfortable. I visited in the fall, so popping open the windows to allow some of the cool air and the sounds of nature from the gardens was a no-brainer. I'm not sure how well air conditioned they are in the summer, though. The bathroom I had was amazing! Full shower and a deep tub that I could completely get covered in (not common for someone 6'1"). Finish it off with soft robes and a heated towel rack and I felt clean and comfy. WiFi is solid throughout the establishment The English gardens outside are delightful for walking and were soothing. There is a 1 mile nature run as well, but rains prevented me from giving that a try. The restaurant and bar are very good. The fish and chips were some of the best I had during any visit. I ate here three nights in a row and was very pleased with each meal and the diverse though moderate selection of beers available at the bar. I can't wait to visit again!