We spoke with multiple dealers while cleaning out my late father-in-law's apartment, but Konrad was…read moreby far the most responsive. We really appreciated his friendly but no nonsense attitude and willingness to come to our location. He was knowledgeable and made this part of a difficult process as painless as possible. Highly recommended.

When I contacted Konrad about my military pins, he called immediately and asked for photos. I sent…read morephotos. Never heard another word. Sent a follow-up email. No response. This is intolerably rude. If you're not interested, at least say so.

When to an auction in March 2017 for a high end restaurant going out business, I have to say out of…read moreall the auctions that I had been to this auction was one of the best as far as price and customer service, not to mention the staff are super nice people, they care about their customer, everything when smooth, it was easy to pay and to remove item. The best part is that they don't raise the price making you bid against yourself like other auctioneers do. The owner when out of his way to help everyone. The only thing that I have to say is, that it was a little bit unorganized timing wise and few items were removed by the restaurants owner, but other than that I rate this auction a 5 star, will definitely recommend it.Thank you!!

Mr. Stam was very courteous and professional on the phone. He explained the appraisal and…read moreconsultation process thoroughly. He answered all my questions.

I was in need of a good solid sterling silver (I prefer using silver as opposed to wood) salad…read moreserving spoon, the type with the special open slots that allows excess salad dressing to drip through so that you don't dish out excessive dressing. As the new, unused are not only unnecessary, tend to be astronomical in price when purchased separately and not near the quality of older more vintage pieces, I happened by Jean Silversmiths. Jean Silversmiths specializes in older used solid sterling silver items, vintage in nature or of discontinued patterns but in perfect shape. In fact, once they buff it, you can't tell it from new. Anyway, I found plenty of choices, so my only problem, a pleasant one at that, was merely choosing which pattern or design I liked best. And on that count, Jean has plenty to choose from. Throughout the time I was in Jean Silversmiths the staff was most helpful and I must say totally knowledgeable about every item of their inventory including the history of the patterns and the manufacturers or makers. I now have my silver salad spoon bearing a Spanish Baroque pattern with which I couldn't be more delighted.

My grandmother used to go here in the 70s and passed this nyc gem over to me. If I need a wedding…read moregift, this place is my go-to. Although you can typically research some sterling online and price compare, the experience in this place is unmatched. I definitely recommend ensuring Rene is working the day you visit and plan to avoid wearing the color white - you will get dirty browsing through all of their vintage pieces. When they buff and clean them up, however, they are gorgeous and tell such a fantastic story. Laura has the history of each piece, writes it out on an authentic card to place inside the box, and it's quite the unique gift for your loved ones. Highly recommended if you appreciate vintage sterling.

This is one of THE BIGGEST hidden gems of New York!! In the back left corner is what's most unique,…read morethey have an auction house from estates across manhatten. This is a MUST see, and well worth your time. You can auction in person, on the phone or online- however you want it, at the right price, you can have it!

Warning: DO NOT WORK WITH THIS AUCTION HOUSE. My experience raised serious concerns about…read moreprofessionalism and integrity. I had a deeply frustrating experience that calls into question how fairly their process is conducted. I expressed clear interest in a specific lot while it was actively listed, only to have it abruptly removed without explanation. When I inquired, I was told the piece had been sold outside of the auction process through a priority purchase. However, when I pressed for more clarity, the representative then backtracked and said she wasn't actually sure whether it had been sold. The shifting explanation was misleading and gave the impression that the story was being adjusted after the fact to make the situation more palatable This undermines the fundamental premise of an auction- fair and open competition. Pulling a lot midstream and moving it elsewhere, combined with inconsistent explanations, suggests a lack of transparency at best. At a minimum, I would have expected a straightforward explanation and the courtesy of being informed, especially after expressing direct interest. Instead, the experience felt opaque and dismissive. If you're considering working with this auction house, be aware that listed inventory may not actually be available for bidding- even if you've already engaged. That's not a standard I would expect from a reputable auction platform.

As an interior designer for many years I am always on the look-out for new sources. It was my good…read morefortune ten years ago to discover High Style Deco. The owner, Howard, is a man of impeccable taste, which is reflected in the selection of Mid-Century and Deco period pieces in his shop/gallery. Over the last 10 years I have purchased numerous pieces for my clients and for personal use. In fact, I have decorated two of my own apartments with many selections from the store and I could not be happier. In addition to Howard, the staff is also knowledgeable and always a pleasure to deal with. His website perfectly represents the merchandise with excellent photos and descriptions. When it comes to the finest furniture it does not get better then High Style Deco.

Excellent selection of wines. Reasonable prices, their salespeople know what they're selling, and…read moreconveniently located in the auction house. Selection is more on the high end, but not many rare finds.

As I stated in my review of Christie's, you can visit many of the NYC auction houses for free,…read moreincluding Sotheby's. You never know what you might find here--I saw original copies of Hamilton's Federalist Papers, Paul Revere's silverware, letters signed by George Washington. Paintings and old Egyptian artifacts. I feel like there was more to see here than at Christie's and the selection was more interesting. Again, these things are likely to go into someone's private collection, possibly to never be seen again, so you shouldn't pass up a chance to see something really special.

When rating a business it is important to rate them on Honesty, reliability, customer service and…read moreabove all the knowledge that you are not just a bank account. My family has been buying from places like JJ Lally (Excellent) A La Vieille Russie (Excellent) etc,. In the course of decades we have not only bought but on occasion Sold. So imagine my surprise when attempting to call James Robinson I encountered difficulty just getting a sales representative to accept the call. The excuse was "We just got back from the Armory Show" (about 8 blocks away from the store. It's so difficult to place jewelry back in the display cases (inferred but not stated) When I asked about my email to them being viewed I literally got brushed off being told (well looking at those pictures would take us several days. I'm not kidding, she actually told me to stop bothering her for the next three days while they watched service people unpack things to place in the room around them. Not once in Seventy years when we were in the store (E57th) were we told to leave and come back because accepting our money was too much effort. When I asked more persistently that the emails (two total) be looked at I was told she would do it and get back to me today. Within minutes I received this: No, thank you. These items are not for us. Hope the answer was quick enough for you, sir.  Cut and copied the entire email. I am now in receipt of two more emails where the store made up excuses including insulting me for being rude to the girl, which never happened. So Now I'm going to be rude. This place does Not Deserve the reputation they portray. It's a false front. They want your money and will place the imaginary portrayal of their sales girl before even asking the customer what their encounter had been. No one asked me anything. I got pushed off, ignored, treated rudely by both the woman who answers the phone and the sales girl then in an email from someone named James. I whole heartedly recommend anyone who wants an honest encounter to look elsewhere. James Robinsons reputation clearly was left in their 57th st showroom.

Have been a client of James Robinson for over twenty years and have loved every piece of jewelry…read morethat has come my way. They just seem to know what I like and take great pleasure in sharing the rich history and artistry of their jewelry. Have worked with owner James Boening and most recently, the lovely Damon. I bought a stunning broach in January, and the experience was as wonderful as ever! The staff is kind, forthright and delightful.