I am quite new in Takapuna and this is where all my family used to buy things. On my last visit I was very disappointed. I tried to get in with my son in stroller and accidentally hit the magazine rack then some of the magazines fall off. I said I am very sorry about 5 times and started to collect and replace them but the lady at the counter did not even say it was ok neither offered to help. However I wanted to buy something worth of $7.5. I tried to pay by my card and its declined. I was shocked as I definetely know there are good balance of money. I asked her if I can try again and it didnt work. I didnot have any cash on me. Also I try to check my account online to see what was wrong but internet was so slow. Eventually my battery was very low. Once something goes wrong evertying goes wrong and I was standing there frustrating to convince her that I wasnot broke or homeless as she put me down badly by looking. All this time I was there she didnot even say it was okay or it happens but mean looks maybe thinking I was stealer. This may sound exceguray but I am very sensitive person and myself always try to be nice with people so what happend to me was too much and I couldnot handle the situation. Anyway I called my husband to quickly bring me some cash so I can pay it he was 2 minutes away anyway in the main time she was hiding the staff I wanted buy as I might have stolen it. Before I leave the shop I wanted to tell her how she made me feel like. I have spoken for 5 minutes and was crying only word she said back was ' yeap' . No sorry nothing at all.At the end she was absouletely stone heart person and not nice at all. I wouldnot want to meet this kind of person in anywhere in my life again. read more