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    Hurstborne Commons

    5.0 (1 review)

    Services - Hurstborne Commons

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    8 months ago

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    RALLE Homes

    RALLE Homes

    (1 review)

    contracted with this builder to build a custom home in October 2017. We broke ground in December…read more2017 with a suggested completion date of June. On September I was forced (sold house and was promised the home would be done third week of July). At most every stage of the process I experienced issues from mold in my basement, warped doors, scratched windows, unlevel brick to an inability to get accurate financial numbers together before I had to close on the house. The owner was never present until I called direct attention to frustrations and concerns. In the course of building my home, I was passed off from superintendent to superintendent (five to be precise). This resulted in a lot of errors, having to spend hours repeating issues or telling the next person what the previous person committed to doing. This created significant quality issues, financial issues, and ultimately a lot of my time supervising. I moved into a home without sidewalks, a driveway, a graded yard, etc.. This resulted in my basement flooding on two separate occasions (to which I had to clean up and deal with the mess). I had a pipe burst in a bedroom wall and run onto my carpet for hours before it was discovered due to a low quality plumber. I was left with debris and trash in my garage and yard that I finally had to clean up. I was promised multiple times that this company would address issues such as scratched windows, no caulk in doors, warped doors, cabinets with oil stains on them, paint issues, etc.. They have been promising me that they will resolve the issue for ten months (I have the documents to validate). Two deck boards that needed to be put on sat in my driveway from November until the end of June. As I have turned up the heat, I was informed 10 months after I closed on the house AND after the leadership of this company said they would do the right thing and address my concerns multiple times, they now demand I pay them $12k and they want to move the items to a one year punch list.

    GCU Custom Builders

    GCU Custom Builders

    (1 review)

    Greg and Tom of GCU took over the build on our custom home in June of 2025 estimating to finish it…read morearound September. They ordered wrong size cabinets, hired below par subcontractors, were not on site to manage sub contractors or work, did not complete the home but attempted to charge us over 90 percent of the contract price by November of 2025 while still having months to go on the house. When we told them we needed to talk about the project and lack of completion they stopped answering calls and texts and basically abandoned the work without any notice. These people talk a good story but fail to complete what they say and have little respect for timelines or quality of the work being done, Some of their subcontractors are questionable at best as far as quality and reliability of their work. They also failed to communicate wit us about issues, problems and constant delays in getting the house completed but were always there when a bill needed to be paid or they wanted to be paid. I would not recommend these people for any type of major work or construction.

    From the owner: Turn dreams into reality with GCU Custom Builders. We are a…read morecustom home builder with a combined experience of 40 years in the construction industry. Our team of skilled professionals has a passion for creating unique and beautiful homes that are not only functional but also a reflection of the homeowner's personal style. Our years of experience have given us a deep understanding of the building process and allowed us to fine-tune our approach to provide the highest level of quality and service to our clients. Whether you're building your dream home or renovating an existing property, our team is dedicated to making the process as smooth and enjoyable as possible. With our combined expertise and commitment to excellence, you can trust us to bring your vision to life.- With GCU, your home is "Built For a Lifetime."

    Hurstborne Commons - homedevelopers - Updated May 2026

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