I won't go anywhere else! The team here is professional and welcoming, and the wait times are…read morepractically non-existent. Easily the best experience I've had at a medical office.

I arrived and told them, "I need a tetanus shot". Instead of telling me they will charge me for…read morethree times the cost of a shot I can get at any pharmacy they charge me for a medical office visit - I did not need one. The "medical office visit consisted of a weird old doc asking me 3 questions and taking my BP and pulse and O2. Maybe 5 minutes. I was stupid an naive. DO NOT GO THERE IF YOU DO NOT WANT TO GET SCREWED WITH AND OFFICE VISIT CHAGE YOU DO NOT NEED. THEY WILL NOT TELL YOU - YOU DONT NEED THIS BUT WE ARE GOING TO CHARGE YOU FOR IT ANYWAY!!!

Medically they are good. However, avoid this place like the…read moreplague as every visit requires weeks/months of follow-ups corrections to their billing = simply not worth the time & aggravation & unnecessary (extra?) payments. As this has been going on for at least 3.5 yrs & is getting worse, I dread to think what the future holds!! :( If you doubt me, then looks at all the reviews on Google Maps

I've been seeing Dr. Mayo for some time now and couldn't be happier with the care I receive. He is…read moreknowledgeable, attentive, and genuinely cares about his patients That said, the administrative side of this office leaves a lot to be desired. Any time I need a referral, prescription refill, or follow-up communication, it takes multiple phone calls and several days--sometimes longer. It's become a consistent issue, which is incredibly frustrating when managing ongoing health needs. Every time I raise the concern, I'm told the delay is due to the pharmacy. However, other members of my family--who use the exact same pharmacy--never experience these issues. It's pretty clear the problem doesn't lie with the pharmacy. I truly value my doctor and will continue seeing him, but I hope the office takes steps to improve the efficiency and accountability of their support processes. Patients shouldn't have to chase down basic care needs after leaving the exam room.

I was referred to this group to examine numbness in all my toes after surgery. They tested for…read moreneuropathy and other potential causes. Their assessment was that I probably now had a pinched nerve in my back. They recommended physical therapy and referred me elsewhere, but agreed that seeing my chiropractor could also be helpful. I was very pleased with the analysis which they explained thoroughly during the testing and liked how they engaged me during the entire process.

My experience is as the spouse of a patient. My husband went in for some testing to understand why…read morehe has numbness in his toes. They ran tests and I was present for the explanation. The physicians assistant was very interested in making sure we understood what the results were and what our next steps should be. We were pleased with the doctors and support staff's professionalism, attention to detail, and knowledge. If we need this kind of help again we would go to this practice.

If you want to be waiting for an hour every appointment this is the place for you. I have never…read moreseen a place who is off by hours every appointment. Glad this was our first and last baby here. The doctors are nice but the scheduling is a little ridiculous.

If i could give negative stars, I would and here's why…read more Starting from the beginning- I opted out of my medical benefits in May 2025 due to cost as my employer had changed our insurance carrier and then found out I was pregnant in June 2025 and I couldn't get those medical benefits until open enrollment in May 2026, so naturally I applied for pregnancy medicaid to help with cost but was denied because I made too much money. I went into Dr. Leavitt office in Idaho Falls and wanted to be seen for prenatal care, but explained my situation with insurance and they referred me to Community Family Clinic for their sliding fee scale, so i scheduled an appointment and was seen there as many times as I could due to being cash pay and let them know I had a preference of Mountain View Hospital as my daughter born there in 2024 was an amazing experience. (I have had 3 pregnancies and all healthy babies) so I didn't exactly do every single appointment, but I did what I could afford for cash pay. Fast Forward to Thursday, February 5, 2026 around 6:30pm I walked into Mountain View Hospital as I was having contractions and was put in a wheelchair when i got up to Labor and Delivery and was taken to room 3 where I explained my situation to a nurse and shortly after I met Dr. Emily Jensen from Leavitt's office and was treated very poorly from the moment I was sat in that room. She was very unprofessional, rude, and incredibly judgy. I let her know that i wanted to decline the Vitamin K, Hep B, and the Eurithromyacin ointment on my son's eyes and that I wanted the cord to be white before cutting it as I'm more a natural first over modern medicine. I was talked down to like I didnt know what I was talking about and basically made me feel like I was stupid. She was very condescending and when my son was born after she broke my water and she let me tear 3 times and didn't give a crap about it. I was asked again about the Vitamin K and Hep B and was treated like I was a bad mother when i once again had to decline and she told me my decision was not what she would recommend. My son was handed to me and every light in that room was turned on and I was abandoned there alone from 1:25am until almost 5am holding my son while I was still numb from the epidural and could barely move. She never checked on me and didnt care to. I had to push the button for the nurse to ask if i was being moved or if i could get a bed for my son, so we could both rest. It wasnt too long after that, that I was moved to room 23 where i was given the silent treatment and treated like absolute crap then given a bed for my son. I never saw Dr. Jensen again and instead had a case worker in my room 11 hours after delivery asking me if I could afford my housing, food and electricity and it wasnt just once. I was harrassed about it 6 times and then was told we were reported to CPS for THC in my urine as I had not been aware of it and was told I was drug tested due to my refusal of those treatments for my son and my "insufficient prenatal care". My children are my whole life and I would never do anything to harm them. Dr. Jensen took an oath and is supposed to be unbiased as my decisions with MY child are my own. I would never recommend Dr. Jensen for anyone who is having a baby and wants to stay as natural as possible or not having full insurance yet! (I opted back into my insurance as the birth of my son was considered a "life event") AVOID DR. JENSEN SHE IS ABSOLUTELY AWFUL! This whole experience has had me stressed out, traumatized and crying for the duration of my 11 hour stay at Mountain View Hospital, that has followed me still today and had to get my attorney involved and its February 10, 2026 today. Please learn from this review.

Dr. Liljenquist performed a total knee replacement on my wife three years ago. It has given her…read moresuch a great performance that she forgets she had her knee replaced. I just three weeks ago had a rotator cuff repairs with calcium deposit clean in the joint. Dr. Liljenquist is just a pleasure to work with. Both with my wife and myself he goes beyond what you would expect to keep you informed through the entire process. On my shoulder he even took pics taken during surgery so I could see exactly what was done. He is always happy and upbeat with just a great bedside manor. I could not recommend him any more!

I fell and broke my shoulder so bad that it eventually needed replacement. had one issue about…read moregetting in and they were very clear about appointment times. He did a fabulous job on my shoulder. I have not had any troubles with it at all. my husband is going in next week to have his done by Dr. Liljenquist. He is the only one that I know anything about there but I would definitely recommend him for shoulder or knee..

I was told before my procedure that it would be covered by my insurance. Instead of a bill or any…read morecommunication to work things out, I was sent to collections. When I called the office to discuss it and try to resolve the issue, I was hung up on. I'm disappointed by how the billing and communication were handled, and I'd caution others to get any coverage assurances in writing before scheduling.

Dr Andrew McCall goes above and beyond the standard of patient care. My Fiancee and I both have had…read morebunion pains for years and after much research on treatment options and surgeons to choose from, we undoubtedly chose him to be our surgeon and to perform minimally invasive bunion surgery for both of us. From the first consultation to the surgery and post care visits, he has truly listened to us. He never once rushed us through any of the visits we have had with him, answered all our questions thoroughly, and most importantly checked up on us multiple times post surgery and returned my calls promptly. Dr McCall and his office and surgical team are all truly wonderful caring people and it shows! He is very very knowledgeable, detail oriented, and passionate about his work. We HIGHLY recommend Dr McCall and his team for any of your podiatry needs. We live two hours away from his practice and his care and expertise are well worth the drive! Thank you for such a pleasant experience.

I have seen Dr Redd multiple times over 3-4 years for several things (thank you arthritis!),…read moreincluding damage to my knees from a bad fall. I appreciate his thoroughness, his respect and patience. I never feel rushed or as though I'm just patient number. He explains options and procedures, and answers all of my questions. I also appreciate that he recommends natural and non-invasive options. He was a little tough grading my range of motion after rotator cuff repair, but it actually kept me on track doing my home physical therapy exercises. And I now have my full range of motion back! I don't want to ding the practice when most of my experience has been so positive. However, I was referred to Dr Olson recently for an additional opinion re carpal tunnel revision and it was a terrible experience. He was dismissive of my concerns and shot down everything other professionals had concerns about. He even told me how "everyone" sleeps! Wow. His arrogance and lack of concern was staggering.

In July I fell on my arm onto concrete. Although I am not in much pain today, it's October and with…read moresome pain still remaining I felt it would be good to check it out. Dr. Liljenquist is amazing. He explained my X-rays to me after asking me what happened. He checked my range of motion and asked about pain while I moved my arms to various positions. Then he muscle tested me to see what and where the weaknesses were in my muscles. I had both shoulders looked at so I knew if I had future problems to look forward to. After the strength testing on my muscles he suggested we try physical therapy first. Dr. Liljenquist is a surgeon. He could have suggested I have surgery. But he didn't. He took a cautious approach and suggested physical therapy to see if this would help me re-strengthen my muscles. I'm Impressed with his professionalism, his thoroughness, and his desire to see me heal completely. I would highly recommend Dr. Liljenquist.

With the death of Dr. Roisum, there is no longer an MD to see. But the physician assistants who've…read morecarried on the practice are among the best in Idaho Falls. We've relied on them for years.

Thoroughly unimpressed. I waited a week after calling about a referral only to find out it wasn't…read morewritten or sent. When I called the third time about it I was sent to a voicemail. I was given the run on the referral and the doctor ignored other issues I was there to address. Plus wrote me off with a prescription just to get me out the door. Won't be back.