Great customer service from scheduling appointment to service. Scheduler was able to get a crew out…read morethe next day. Email and text confirmation and communication prior to service and after with photo of tech, which is appreciated. Service techs wore shoe coverings and were respectful of the work space they were in. Great communication and clear expectation of cost for services. 10/10 recommend!

Called last night about my water heater going out. Immediate call from their on call plumber. Great…read moreservice. Called at first light from the office to schedule a replacement today. They should up early and had the whole thing done in less than 45 minutes. Extremely impressed with every aspect of this business. My wife and family will have ht water tonight easily. I whole heartedly recommend Thomas plumbing to everyone. I have used them at least 4 times and they never disappoint ever. Always early or on time and responsive to all our plumbing needs. This is our only plumber from here out. Thank you tremendously and keep up your business model and you all will have continued success.

Fast, friendly, family owned business over 3 generations and responsive service when my mom's…read moretoilet broke. Yelp to the rescue to find an awesome plumber. Randall responded within 20 minutes and was on his way. Within an hour our broken toilet was fixed! Had fair estimate of cost, was respectful of property and performed the job quickly. Used plastic sheeting to ensure they didn't make a mess. Evidently the last plumber did not seal it correctly and it took longer to fix because of the prior work performed. However, Randall did a great job of fixing everything! He also looked at our other toilet and honestly stated that it was fine and might need maintenance next year. Will definitely be having him come out again next year and recommend to our neighbors! VERY satisfied!

After purchasing a cozy, older house a few years ago with polybutylene pipes (prone to catastrophic…read morefailure), corroded fittings, and highly acidic well water...we knew that major plumbing work needed to come to the top of our to-do list, but so many other repairs kept jumping to the front of the line. Well, Friday night we come home after work to no water and open the crawl space to find the pipe connecting the well pressure tank to the house has blown...so lucky we found out within a few hours and were able to flip the breaker and start removing the standing water with a shop vac. Lying in bed after that (after cleaning off with baby wipes, because we've got no water) we are SWEATING the price of emergency plumber service. Why does this stuff always happen on a Friday night? I mean, we like camping. We can probably make-do with no running water until Monday, right? I was shocked and thrilled to get a reply from Bruno's Plumbing within minutes of contacting them that night. And they were willing to come out the very next morning for a price that made us forget talking about which friends house to shower at this weekend. The next day, Randy and the guys clearly explained the issue and had it fixed and our water back on in no time. Impressed with their knowledge, the quality of their work, their responsiveness, and their commitment to keeping costs reasonable...I had them take a look at a quote we had done for re-piping the whole house back when we bought the place a few years ago. They beat that quote by more than $1500, threw in some extra toilet bolt tightening and hose bibs from the honey-do list...so we hired them on the spot to come back in a few days and get all of that polybutylene out of there! (And, for the record, the quote that we had was low-to-mid priced for our area and several years old. If I'd gotten a quote TODAY from a typical mid-to-high priced company, I'd be writing that they beat it by $5000+.) The team made quick work of it on a Monday afternoon, and a stressful Friday night turned into checking a major issue off the to-do list thanks to these guys showing up and being awesome.

Excellent service!! Highly recommended!! Byron is a great communicator and was very accommodating.read more

I have used Byron Septic Services over 4 times now & the service is stellar, very professional,…read morevery friendly. They are upfront give you advice on other things to prolong the need from having to call them to empty out your septic tank. The price's are very good. I called Byron up, set my date if he doesn't have to many appointments that day he's even been there within the hour as well. They make sure the job is done to completion cleaning both sides, main drain etc. I know if I need to make sure the job is done right I can call them up and have no issues. I would definitely recommend them indeed.

Great service, easy to talk to, knowledgeable, and let us know what was going on after they were…read moreall done. What else is there to say about septic pumping.

I highly recommend Dillon and the Marshall Cummings Septic Tank Service! We had an emergency septic…read moreback up situation that turned into an even bigger issue upon further inspection. He was prompt and thorough and talked us through everything! Very kind and approachable. Also very considerate. I have a baby and a protective dog and he always let us know when he was arriving. This was our first time having to deal with this kind of stuff and Dillon really put our minds at ease knowing the quality of service was above and beyond. Thank you Thank you again and again!

Came same a day I called, gave notice when he was on the way, came around the estimated time given,…read moredid a thorough job and then some !!!! Two hard working dudes. Thanks Paul!

Excellent service. Called for pump out and it was completed that very day. Very good crew.read more

Michael, and the individual that assisted him (I apologize I did not get your name), done a great…read morejob. Both were very professional and Michael explained the issues identified during his check of my septic system and made corrections as he seen necessary. They also made sure that the areas that required digging were filled back in nicely. I would highly recommend them.....Qui, thorough, and very knowledgeable. Thanks for coming out!!

Would rate higher but I only get up to 5 stars. This is the company and team you want for your…read moreseptic issues. Michael, answers his own phone, gives you specific times for his service and performs it perfectly. Very willing to instruct on proper septic practices. Didn't scold me for neglecting mine. Explained every thing he did and why. Arrived on time. Did everything he needed without rushing through it just to get done. I needed a distribution box replaced....and he showed up a day EARLIER than promised. Could have used the same short cuts his predecessor used which are acceptable practices, but preferred to just get it perfectly correct instead of the easy way that could cause problems down the road. Then there is the price.....came in well under my expectations. Michael and his associate wife are not just great at there profession, they are just plain good people also. BTW. Somehow I got listed as San Francisco....I am outside of Whiteville.

Awsome people they did a great job. Came when they said they would I'd recommend any day.read more

Quick to respond. Immediately found the problem and took care of it. Also explained how to avoid…read moresimilar situations in the future.

My sign or referred me. I had a sewer backup just before Christmas. I called on a Saturday, and…read morewas told someone would come out in a couple of hours. The owner showed up and it took less than an hour for the job to be completed. Al's is definitely the company to call. Misscmc

I had not had my tank cleaned in a number of years and contacted AL to arrange to have it done. He…read morewas able to schedule the next day and arrived promptly at the time he had said he would. He and his assistant took less than an hour to do the service and were meticulous in trying to restore the holes that had been dug in the yard to access the clean out hatches. I felt that the charge for the service was more that reasonable. I would gladly recommend him to anyone who needs their septic serviced.