Very classy and respectable place ! This is technically a pawn shop, but it feels more like a…read moreantique shop. I got my engagement ring there and was curious if the diamonds were really what they claimed to be. It was a beautiful ring and it was on sale, the price sounded too good to be true ! I took the ring to an appraiser and the ring was 4x more than what we paid for it... My fiancé and I were blown away!! We received amazing service and were told they had free sizing for my ring, which would take one week. This is where we are going to get our engagement rings for the wedding. Thanks guys!

I am driving from PA to FL after visiting family and I'm spending the night in Asheville. I stopped…read morein Finkelstein's as I walked down Broadway. I am solely interested in estate and signed jewelry. They had a lot of basic colored gemstone rings. They had some Tiffany & Co. pieces, but no other signed pieces. There was a shifty young man who came in and out of the store and I wasn't sure if he worked there or ?! With all the homeless people on the streets (which I don't remember from my last visit about seven years ago), I wasn't comfortable wearing $40K in Cartier jewelry. So, I left and I won't be back...to Finkelstein's or Asheville. It's best to visit Biltmore; stay at their Hotel, Village, or Cottage; and leave Asheville.

Normally I HATE pawn shops!!!!! But this establishment is…read moreDIFFERENT! They are fair honest and decent guys. Good location right next to Lowe's and a nice place to look around and shop and the prices are Worth going there first . This is a customer first-based service, SHOCKING!!!

Bo always treats me with kindness and respect. I've had to take my wedding rings there several…read moretimes until I got my pay check, and I know they're safe until I return to pay the loan. Thanks!

Have been shopping at Alan's for years now. Wow. What a great place to shop for any item on my…read moreshopping list. Now that Alan's has added Service Plans for most of their jewelry merchandise, I can have peace of mind when I wear my jewelry. The service plan now will cover my repairs on my jewelry and keep it in great shape for years too come. I now can know that when i give my children my jewelry later on, it will last for years with them while having memories of me. I have avoided the mall for years because of prices and lack of customer service. Alan's gives me all that is expected in great service and with a guarantee. This is not your typical pawn business. The quality and selection is also a huge factor for me when shopping for the most I can get for my money. Your awesome Alans. AL

My daughter went to cash and USAA check on 3/20/26.She was going to purchase a coach bag for $235…read morealso.Thwy got last 4 of SSI #,NC id, verification of address/still for 25 minutes,did not cash her check.She is 19,never experienced such rudeness/questions over a $2100 check.Racisim here in Asheville still exists & definitely in this place of business.Sold a iPhone there years ago,only got $35,my x goes back weeks later,the phone was for sale at over $200 .Then thru her showing frustration in there long process,was given the check back/told to leave.Thanks for the bad experience,but an hour later,got it cashed,opened an account at a bank/got $1500 cash out of the $2100 deposited.Never again...

Every time I come in here - poor customer service. No "how's it goin" when you walk in. Stood and…read morelooked at the knives for 10 min. and wasn't asked for help when it wasn't even busy. Then the couple of "brand new" knives I bought - come to find out they are $20 over brand new price you can get them for online. Thanks for the 10% off lol. I have money - I'll take it else where. I've worked retail for many years so... I know. I think they profile or something. lol.

Always fair about pawn values. Have used them off and on for 10 years now…read more It sucks to have to pawn something but they make it easy and are very fair compared to Alan's and other pawn shops in the area.

I am a traveling Ob/Gyn (drcathylbagleydotcom) visiting Canton, NC on business. I stopped in this…read morepawn shop down the street from my Inn for a looksee. Carolina Pawn & Gun's easily accessible, well lite and clean. The clerks were amiable, attentive and knowledgeable about products. I concentrated on jewelry as I am a collector of estate, rare and odd finds. They offered a variety of stones ranging from color changing Alexandrite to sparkling Zircon set in 10-18k white and yellow gold and sterling silver. And, despite spectacular pricing, they offered me additional discounts. I recommend visitors stop in for their own looksee. You'll most likely find their southern hospitality and extensive offerings too enticing to leave without a memento.

These guys are as friendly as they come, easy to talk to and very helpful. I will be back!read more

I had been looking for a daily pistol to carry. Did a LOT of looking and price checking. Dennys not…read moreonly had the best prices but their used guns are in the best condition-well kept and well cleaned. The staff was very nice and took over an hour of their time educating me on pistols and helping me find what was right for me. Highly recommend

The owner and co-owner are polite. Not sure what all the rage about the older fellow is, he wasn't…read moredifficult to deal with at all. I think some people just go to pawn shops expecting to get 50% or more of what they paid for an item and are disappointed when they don't get that offer.

They've consistently offered me more cash for jewelry than any fancy jeweler in town. Considerate…read moreand respectful. Excellent service.

They sell fake items for the actual price of the real one and also overprice damaged Pokemon cardsread more

I had a tough time trying to sort through all the gold buying stores and pawn shops…read more I picked this place from the awesome reviews. (Than you Yelp)! Hands down the most friendliest and knowledgeable gold/silver buyer I have ever met. No worries at all about selling old jewelry to, he explained everything very thoroughly. Was in and out within minutes. Definitely will be back.

When your stomach actually flips out of fear when you walk in a building, definitely turn around…read moreand walk out. That's the feeling I had when I walked in this establishment and I should have listened to my gut. This man cut apart priceless antiques telling me it wouldn't make a difference in the value and then told me that he wouldn't give me anything for the things he cut apart because they were nothing anymore because he had cut them apart. Tell me how this is legal.

Excellent, customer service, with making sure the customer isn't rushed, but taking the time to…read moreunderstand the customer questions and information about the product in question. I have only been treated with the upmost customer, whether buying or selling an item for a low ball offer and getting the best price for the American Pawn, employee's every time I've been there over the last 11 years, living in The Wade Hampton area of Greenville and my wife, actually went to school with one of the employees, during her high school days and loves to visit the shop just to say hello and check out the display case for new items added to purchase for a fair price.

Eddie was very professional and nice. It was nice dealing with a family owned pawn shop opposed to…read morea corporate store. I am glad we found them.