I have used Fitzgerald plumbing on 2 occasions now, 1st was a blocked sewer drain, 2nd was an…read moreelectric to gas hot water replacement, both times was an emergency, both times they came earlier than they said they would and did a professional & clean job. I highly recommend this professional team cheers Ash

we just bought a new gas oven/cooktop and needed it installed, thankfully we rang Fitzgerald…read morePlumbing (Maitland, NSW) and we are very glad we did. Brian, who came and done the work was fantastic, nothing was to much trouble and he was very thorough and informative, the quality of workmanship was excellent. I have asked the boys to return and fit a new toilet system and have no doubt I will be writing another rave review. working for Saddingtons I see a lot of trades come thru every day and I would have no hesitation of putting Fitzgerald Plumbing on top of the recommended tradies to call.

Responded promptly and fixed the roof leaking issue within a short time frame though he had been…read morefully booked after the heavy storm cross Newcastle region at the end of May 2025. I appreciated his quick response and the consideration for his clients. The service costed nearly nothing to me. I was happy with the service quality too. I would like to strongly recommend his roof service to you. Yun in Shortland NSW2307

I've used this company several times after getting frustrated with other companies. No excuses with…read morethis company, they show when they say and no hidden fees. The work is meticulous and VERY well done. I've recommended this company to several of my close friends and acquaintances. HIGHLY RECOMMENDED

Professional service and good value for the high standard of work completed.read more

My freezer was not freezing properly. I called Cook's Refrigeration this afternoon and was greatly…read moresurprised when Wayne answered straight away. He gave me a very reasonable estimate and arrived 10 minutes later. Half an hour later he walked out the door leaving behind a perfectly operating freezer. With minimum cost, way less than I expected. I am so impressed with his professional manner, warm and friendly persona and prompt service. Thumbs up, Wayne

I have used Phil and his team on multiple occasions on the recommendation of my dear departed Dad…read more Highly recommend that you give them a go. Always prompt. Prices are reasonable. Very knowledgeable and nothing is a problem. Well done Phil. Keep up the great work and thankyou .

Phil and the guys came when we needed them at the last minute. They helped us fix a major plumbing…read moreissue in less than a day for something that could have taken us weeks. Thanks Guys!

Believe all the negative feedback they have received…read more Our travertine tiles were purchased in March and had to wait several weeks to receive our purchase. The tiles were delivered on the 31st May, however one of the pallets came damaged and the other pallet was shrink wrapped incorrectly. Many of the tiles arrived damaged, crumble and broken. The truck driver said he was going to pass photos to a team member. I in turn had contacted HS immediately and was told by Alana to count the damaged tiles. I responded within a few days, it took me 2 hours to unpack and count this on my own. No photos and no claims forms were requested at the time. Between the time of our conversation from delivery to the 8 June, it was confirmed that the tiles were picked and ready for dispatch, yet to-date we have not received the replacements which has hindered the completion date of finishing the backyard. I contacted Alana 4 times via email with no response, only to find out on the 2 July (nearly 5 weeks in) when I called HS that she was no longer with the business. Why on earth wouldn't the management team arrange for her email account to be facilitated, thus ensuring clients would continue to be provided with customer service is beyond me! It is not our issue or responsibility that their staff did not follow the correct process when dealing with the damaged and unusable stock we received. It is also not our problem that management had not put anyone in charge of Alana's emails and thus ensuring that clients are provided the customer service care they should be entitled to within a reasonable time. My husband and I have made several calls and sent numerous emails trying to find a remedy of this. We have been lied to. We were told the tiles are with the delivery company. We were told they wouldn't be sent until a bigger delivery to QLD would happen. We were told they would be sent on a smaller truck to a depot in Brisbane for us to pick up from. We were offered to pay for freight (again) to have them sent. But still nothing has been done. We are now over 2months of getting this sorted. We have felt ignored, pushed around and led to run in circles only because this company is refusing to address our situation, which is border line bullying. We are now over 2 months in and still nothing is being resolved and the grass area that the pallet has been sitting on all this time is also destroyed after paying a landscaper for it too, which we should be compensated for. I have been more than patient, extended time and time again to come to a solution but these time frames have been ignored. Bottom line is we are covered by the ACL. We have paid for ours goods in full. Products must be given with no faults or damages otherwise we are entitled to a replacement or refund. We will not lay them until we have received the replacement pallet of tiles. Or, at this point we want a full refund and HS can organise to remove the pallets of damaged tiles off our property. No where in their terms and conditions or claims form does it say that the tiles must be laid for anything to be processed, and we have no intention of going to that expense of hiring a tiler to do so. Also, as it is small area and our tiler will not come to only lay part of it without charging us an additional fee. As a Business Manager my customers' needs come first EVERYTIME. A business should take pride in their customer service and honour promises that have been made whether a team member made an error or not, especially when goods are faulty and damaged. It's a true shame that you obviously do not carry the same work ethic or pride. Regrettably, its customer service that determines whether a customer returns and/or recommend a business to others. I have contacted the ACCC and advised them to investigate HS as there are so many people they are taking advantage of. I look forward to seeing the same "copy and paste'' excuse that they have used for such a long time. What a joke!

Great website and easy to use. The pavers were delivered on time without any problem and really…read moregood quality. Very happy, would recommend and would use again.

Prestige Coatings Australia is an Australian owned and operated company in Belmont. We specialize…read morein concrete repairs, general concrete and concrete resurfacing. We offer old fashion family business values to our clients. We do just that little bit extra for you, we go beyond where other companies stop or indeed some fail. As our name implies, we like our jobs to be perfect, something that we ourselves would like in or at our own home. Values like that, how could we fail. Proudly servicing Newcastle, Central Coast, Port Stephens and the Hunter Valley.