Hospital care is average... depends on what you are there to achieve and who is involved. My…read morecomplaint is about the administration-- particularly when it comes to any kind of difficulty getting a claim paid and dealing with insurance. They billed us for authorized services that should have been billed to the insurance company. I had to spend HOURS on the phone to track down the fact that despite the fact that the services were pre-authorized, they were NEVER BILLED to the insurance company. Lazy administration didn't bother to track down their own error and threatened us for MONTHS with collection. Horrible. Don't get sick, because the process of paying for being sick will kill you.

Saw Dr. In ER......discharge papers only referral to him as AZMD....hopefully I never have the…read moremisfortune of being his patient again. He is uncaring, dismissive, and discharged me while I was still recovering from a seizure. The discharge papers told me to go right back to the hospital if I was experiencing the symptoms that I was actually having at the time they rolled me out in a wheelchair....I think the hospital is an excellent place....but beware of Dr. AZ.

This is my first review of an emergency department- but I wanted to give this place 5 stars. I came…read morehere in the early hours of the morning with severe back pain and nausea. I was expecting to sit in the waiting room and not get much attention since I didn't arrive by ambulance, but they quickly got me to a bed (and not one in hallway). My pain was pretty severe so they had to give me three different pain killers. But they listened each time and after the third I one I felt significantly better. I was in and out in about 4 hours, so pretty quick and efficient for a NYC ER!

Some nurses will refuse service if you're not deemed worthy. Please cautious of going here if you…read morehave an emergency

Consistently rude, patient profiling. Refusal to listen and or treat. Unprofessional. Annoyed at…read morepatients for wanting help . Pissed at basic requests. Denied testing and imaging. Left in a bed in the hallway with no privacy or care. Urine samplings left uncollected. Staff annoyed by patient advocacy.Disregarding patients pain. Annoyed at patients having to frequently return ER though a doctor has sent them. Lack of thorough investigation , proper testing, condescending, openly gossiping about patients. Young and arrogant staff. I never ask for pain meds and don't even take them. Misdiagnosed and internal bleeding ignored because of being allergic to contrast and benedrly. Large amount of blood in urine sent home anyway. Law suit pending. I had twisted ovarian vein and kidney infection that they missed!!!

I was asked to contact you directly so I'm just seeing this I will check after I complete this.read more

Thomas Jefferson Hospital Failed me, on July 31, 2025. I went into the hospital for a endoscopy and…read morecolonoscopy, I walked in through the ER, went to the floor where I needed to be, I got called back and that's when everything changed. I met with the anesthesiologist I met with the nurse and then a little while later a doctor came in his name was Dr. Monjo Ahmed, first I need to tell you he was not the scheduled doctor for me. I don't know why the other doctor did not come in, but he said he was doing my procedure. He then proceeded to ask me if I had questions I said no I've been through this many times, he said OK sign here and walked out. That was the only time I saw this Dr I was a little bit nervous anesthesia gave me something to calm my nerves down and next thing I remember I was waking up in the bed and excruciating pain in my groin. I remember telling the nurse that I have a lot of pain and she said oh honey, it's just gas. I proceeded to tell her that it was not gas. I've had this done before this is worse than gas then she proceeded to grab my husband and bring him back. Help me get dressed while we were getting dressed. She then walks over with a wheelchair and says you're good to go that Dr never came in to talk to me afterwards never said anything. She proceeds to take me downstairs to the valet parking puts the brakes on the wheelchair and walked away. I was left there alone for about 10 minutes waiting for my husband to come with the car. My husband comes, then wheels me over to the car and I got up out of the wheelchair screaming crying in excruciating pain and I told my husband something is wrong. I don't know what's going on, but I am in a lot of pain there shouldn't be, so he said it took me about 20 minutes to get into the car from then on. I was at the ER three times. I was at many doctor visits trying to figure out what was going on the pain was getting worse I could not walk. I was pretty much bound to bed and in a chair. I could not work. I didn't know what was going on with me . It took me six weeks of begging the ortho doctor to do an MRI once I had the MRI results I was told that my pelvic bone was broken in two spots and this was most likely from the colonoscopy. The doctor said that they must've dropped me during the procedure . But in between the six weeks of waiting and trying to figure out what was going on, I did call Dr. Ahmed two times and asked him what happened to me during this procedure. He then said "nothing OK bye-bye" and then he hung up. He would not talk to me. He did not give me answers since then. My life has been hell I developed blood clots in my lungs. I was hospitalized. I am on blood thinners, which I've never been on before. All I did was go in for a simple procedure . I am so upset with this hospital. I've never been treated this horrible before I advise anybody go in there not to go! The worst part, is Jefferson's insurance company said I came in this way, which was a huge lie!

Came in by ambulance as I dislocated my ankle and broke three bones in my ankle and foot. I…read morereceived prompt treatment, staff made sure I was as comfortable as possible while putting my joint in place. I had surgery and was admitted and have to say the care that was given was top notch. Not wanting to end up in Hospital again but would highly recommend. Staff were caring and attentive. Food not so great but what hospital has great food. LOL !!

I have been in BMC many times, never have i been there when it wasn't clean. The nurses in same…read moreday surgery and very friendly and truly professional. The only time i have had a problem was in admitting, sometimes they are a little fresh but i guess it's a rough job and these are rough times. i would recomment BMC AND I GIVE IT 4 STARS kEEP UP THE GOOD WORK Joan A Doheny

I have waited a few months to post this but I feel it is important for people to know about Bayonne…read moreHospital. Here is our experience: Unless you are not breathing, don't go here. My dad got very sick very suddenly so we called an ambulance. The EMT's offered to help get him into the car so we could go to Morristown ER but his vitals were iffy so then they said he needs to get to Bayonne ER . I felt like we were in a mediocre urgent care center. Over the next 10 hours, he was passed around to 4 different doctors, none of whom ever came back. His BP was dangerously low but no one could tell me why; the doctors were nowhere to be found and the nurses spent all their time playing games and ordering White Castle on DoorDash. Really. At 4 am a doctor walking by told me "he has a UTI and he's septic, he's getting antibiotics." That's a big freaking deal for a cardiac patient. But then my dad woke up, totally alert and himself. Doctors and nurses came over and started calling him the miracle man. They said he's going to be OK, he'll go to ICU but he could go home later today. Relieved, I stayed until he was settled in a room, then went home to sleep. When I went back I found my dad clinging to life in the ICU. 2 doctors came to ask about his DNR. I said, "is that where we are?" and they said yes. He was not expected to survive. I stayed calm out of respect for other patients but I said, "I and my father's entire family are 10 blocks away and you have every phone number, why did no one call us to tell us anything?" No answer. My father was struggling to breathe and his heart was failing. He told me he was tired of fighting and ready to go. I knew what he was telling me, fortunately we had talked openly and honestly through the years about our wishes and certainly since he had heart disease the last year. I got a call from the comfort care physician who was wonderful, and she is the only person I would say was not woefully inept and negligent in their job. She was great, she was honest, and because I have medical knowledge we were able to skip over the remedial end of life protocol discussion. My father was awake and alert and participated in the discussion, which the doctor found extraordinary. My dad was extraordinary. So we got the whole family to the hospital and my heroic father had meaningful final conversations and expressions of love with each family member. The rest of the family left and I stayed and held my father's hand as the medications were administered and he passed peacefully. My father was always going to die, we all are, someday. I will always wonder whether another hospital would have treated him faster and more aggressively that night and prolonged his life. What I will never forget is the absolute unprofessionalism I witnessed at every level at this joke of a hospital. It truly should be shut down.

My dad was referred to the Wound Care Center and we just finished 6 weeks of treatment. The entire…read moreoffice staff were kind, knowledgeable and so helpful! They remembered my dad and I as of the second visit, asked about things he had shared in previous visits and just made him feel so cared for - because he WAS so well cared for! The doctor was kind and informative, never judgmental. I recommend the Wound Care Center wholeheartedly. Thank you to the team for the wonderful care you provided for my dad!

My sister has been in the ER with my father for 3 hours, and no doctor has come to speak to her.read more

My husband went to Hudson Regional Hospital's Cath Lab to have a procedure done today. I am writing…read morethis review because I was so impressed with their department. The nurses, especially Cindy, Melissa, Michelle and Zoey were excellent and Richard was awesome too. There were a few more people who took care of him and every one of them was great. I would definitely not have any reservations using them again. They were very professional and caring, The facility was immaculate and state of the art. My husband received excellent care there. The only draw back was having to check in through the emergency room department where it took long to register and we had to sit there with sick people a bit longer than we would have liked but that doesn't take away from the excellent care he received.

I had Foot Surgery done by Dr. Bernstein at Hudson Regional on Feb 27th, from the moment I walked…read morein I was treated well and everything explained. Everyone from registration to the pre-op staff and wonderful nurses were great! It takes lots of patients to work with worried patients ( Like me) and be professional and caring. Sorry i did not get everyone's name but i would like to give Nicola and Carmen on the floor for taking good care of me. Overall everyone was great and everything when smooth.

Einstein hospital gets such a bad rep and I'll be the first to admit that I was hesitant about my…read morebest friend having her baby here. She gave birth to her daughter (c-section) in January 2019 in the Lifter building and she has nothing but kind words to say about the nurses, doctors and the rest of the staff. This past weekend my uncle and his wife had their daughter there. We just brought her home today. Thank you RN Denise for taking such wonderful care of them. Being so helpful and so nice. It's so appreciated. I wish I remembered the name of the rest of the staff but a HUGE thanks to all of them for being absolutely wonderful.

This hospital is the worst. First as I am walking down the hall all the nurses in the hallway…read moretalking. Meanwhile my loved one needs water call bell just going off. The PT staff got the ice water for him. Mind you he was two days getting a surgery. This hospital is horrible!

I recently was admitted to Robert Johnson Somerset through the emergency room. I had a terrible…read morepounding headache, high fever, and unable to speak clearly. They took me in immediately and started test as quickly as possible. They needed to rule out several factors such as stroke, meningitis, etc.. I was given two brain MRIs, as well as an echo. I was treated with such compassion. I'll never forget it between the nurses and all the specialist. I felt like such a lucky person wonderful people.

My mother was admitted through the emergency room with extreme back pain. After she was admitted…read moreshe had scans and x-rays and pain medication, there were a few discoveries we were unaware of. I will praise the nurses for keeping her comfortable, checking on her routinely and answering our questions to the best of their knowledge. The housekeeping department and nurses aide were also professional and so kind. I will say, when Dr's practice medicine, they are truly practicing. We were very disappointed in the care and bedside manner of these so-called professionals. Were they given a class in human emotions? Don't you read a person and their visitors when walking into someone's room? Would you speak to your mother, wife or daughter the way you spoke to my mother? I'd rather take her to an animal hospital where there is compassion and kindness not only to the animal, but to their owner too! Dr E. Patel needs a course in humanity and compassion, STAT!!!

Posted a review a little while ago, but since took it down since I believe it was a bit more…read morecritical than intended. Do I believe I had a bad experience at this hospital? Yes and no. Do I believe that that's an aspect of my care could have been changed? Yes. I was a patient with an injured leg after a car accident and my nurse did not assist or even supervise me whenever walking to the bathroom/walking back to my car. God forbid if something were to happen! I couldn't bear weight, I was actively in shock (hypertensive w/ POTS is not a good combination folks!) and she was barely even acknowledging what I was going through! Do better!

I am here since 16 hours. i ask water and pain killer it almost 1 hour and finally I get up and…read morewent outside to look for nurse. She told me what could I do we don't have enough staff. Even doctors don't come in 18 Hours I see only one doctor. Horrible treatment. Horrible experience. They even don't tell me what time I will have a surgery. They saying we don't know.