Such a great experience working with Steve! He was informative, patient, and made the whole process…read moreeasy. He helped me find the best policy with amazing savings. Definitely recommend

Great customer service, exceptional advice. Most agents don't take the time to explain what is…read morecovered and not covered - this team goes above and beyond to explain clearly what you're getting! Insurance doesn't have to be complicated or intimidating with a team of professionals guiding you through the process.

knowledgeable, pleasant to work w/ and patient Impeccable service!…read more I had an issue with my policy and they went "to the ends of the earth" to unravel it. Thank you Lila Ortega!

Far from great. Requested an insurance quote from them. Gave them all the information they needed,…read morenever heard back.

I reached out to Jones Family Insurance after a good friend of mines recommended them.. I was able…read moreto save $150 a month by switching to them from Geico.. Which is a big deal.. I ended up switching over my Homeowners Policy as well for both my houses. I spoke with Matt Jones and he is very professional.. Always gets back to me. Very Responsive.. Even with Texting.. 5 Stars!!

I had a disappointing experience with Jones Family Insurance. I was in the process of building a…read moreproperty, and there was a gap of approximately one week between the expiration of my previous insurance policy and the issuance of my certificate of occupancy. To cover this period, I was required to purchase a four-month insurance policy, with the assurance that I would be reimbursed for the unused portion once coverage was no longer needed. However, that reimbursement never materialized. Despite their initial assurances, I was ultimately asked to pay the full amount. This experience has left me dissatisfied, and I would not choose to work with this company again. Based on my experience, I cannot recommend them to others, as their practices appear to prioritize profit over customer satisfaction. Definitely contacting BBB The main concern is that insurance agent do not disclose material facts.... Basically unethical and unprofessional agents.

Had an issue with purchasing Amusement Park tickets online and stopped in to AAA to see if I can…read morepurchase them there and glad the doors were open. Cheryl was very helpful as she checked my membership number and I was able to buy onsite. She even printed them out for me which I appreciated the service. Highly recommend AAA.

I waited for the tow truck for an hour and 45 minutes. This has been typical the past three times…read morethat I've needed to be towed.It always takes them about two hours to get a truck to the location. I'm always in the city in fl when i need a tow so there's no reason it should take two hours every time. AAA needs to contract more towing services. In the city I live in there are probably 10 different companies that will tow.Tonight, the truck driver arrived right when it started to rain, now we're sitting waiting for the rain to stop before he will tow my vehicle.

Donna gave me 5 star service today during my purchase of a new Suburu SUV . Donna made sure all…read morethe appropriate paperwork was transferred from my old car to the new one and emailed me new insurance cards before I left the dealership. Jim Edwards

James and his team are extremely efficient!! James helped me get a great deal!! He understood I…read morewas new to the area and he educated me on the different laws. Different laws for different states....I Insured my truck and my car with him and then called back for renters insurance as well. I recommend he and his team to anyone who needs insurance. Extremely easy to speak with and very down to earth. I am/was extremely pleased with him and his team.

Servicios excelente. La atención de Melissa con un problema de reclamo fue de lo mejor.read more

This insurance company doesn't know what they are doing... this is the first insurance company I…read morehad that said to me, we are cancelling your insurance because of me being separated....and then tell me that there not going to cancel my insurance until I show them proof of my new insurance... now all this was said while we had the main insurance company who they had provided for mee on the phone....well even the person who works for the main insurance company... thought that was the most idiotic thing to say considering that they already said they were cancelling my policy... I took care of it ... I cancelled the policy and went to a better insurance company....and after they cancelled my policy...they still took money out of my account, after they were told to stop the autopay...no needless to say...I GOT MY MONEY BACK... BEWARE OF AMISTAD...find another place...

I moved out of Florida and had to cancel my policies over the telephone. My request was taken and…read morehandled by Ashleah Yust. I have worked in insurance 35 years at another company and I couldn't believe the professionalism and curtesy with which my request was handled and followed up on immediately with an email confirmation. I have never encountered a more pleasant individual. Great Team Member Ron. Another Great Team Member at Ron Smith's office and my agent is Earl . Earl always available and eager to assist with all my insurance needs I will truly miss you and the outstanding years of service you provided me. Respectfully, Ed Brame

Todd Geiger and his staff have always been excellent in handling my debt collections. I highly…read morerecommend TGA.

TGA has been the most successful collections agency we have employed. Our company was in need of an…read moreagency that would act as a true business partner. TGA took initiative when needed to maximize our returns. We do not need to search anymore - we found our answers with the TGA team!