In the interest of full disclosure, TCI is owned/operated by my cousins, Billy, Ryan and Donna…read moreMcCarty. They have helped my Mother (now 85 years young) and I over the years with all aspects of coverage and even helping transport her in my absence. They take time to care. If you're looking for service, this agency is top shelf.

From the owner: We are proud to be a local full-service independent insurance agency serving northern Kentucky…read morefamilies, businesses, and individuals. As a family-owned and operated business for more than 45 years, we know how to find the best options at a fair price for all your insurance needs. Our insurance agents strive to make you feel comfortable and confident in our abilities by acting as your consultant. Whether you're in need of home and car insurance coverage or business insurance, we can help. Contact us today for your free quote!

Yea so...this is an insurance company. If you pay your premiums and understand your coverage its…read morereally not that big of a deal. I've dropped in on several occasions to discuss my discounts and such. I have never had an issue with communication or been turned away due to a busy hour. Bob and his employees have taken care of my parents, sisters and I with no issues. I now trust them to take care of my family.

I've been with State Farm 50 years for auto and 25 for home owners. Claims have been handled…read morequickly without added stress, highly recommend for peace of mind.

Bettie and everyone in her office are kind, efficient, and they give great rates. I genuinely feel…read morelike they do everything they can to meet our needs and keep the price low.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. When it comes to planning for your future, I understand that each person's needs are unique. That's why when you contact me at my Florence office, you'll receive personalized service. As an Allstate Agent in Florence, my ongoing priority is to help you create a financial strategy to achieve the peace of mind you deserve.Allstate has been committed to helping people protect what matters most since 1931, and the company continues to grow and change in order to fulfill this promise. I'm proud to work for a company that backs its decades of experience with financial stability. This means I can deliver personalized assistance in helping protect your property and assets even as your life changes.

Newman and Tucker did a great job supporting the purchase of an investment property. Not only did…read moretheir rates on similar coverage beat the competition by a good bit, but their service was proactive to the point of volunteering to do things (handle xxx or take care of yyy). Other brokers assumed not only that we would know and do (regarding the purchase of the investment property), but other brokers assumed our business, not asking if we wanted to re-quote pending a significant portfolio change. Jessica Wainscott was excellent to work with, proactive, but not pushy, and patient in awaiting our responses. They won our business.

Well they were very kind and helped me a lot with finding car insurance I was comfortable with and…read morecould afford. Thank you!

Rollins insurance is the best group of caring people in business today. They look out for you like…read moreyour family. They have saved me a lot of money and looked out for my well being.

Ashley Dorsey saved me $200 a month/ $2,400 a year with my auto insurance full coverage. If I ever…read moreneed anything, I can reach out to her with questions, and she gets back to me promptly.

Bottom line...Allison and her amazing staff go above and beyond in all that they do. I was…read moreoverseas on a trip and something unexpected came up back at home. I made one call and it was taken care of, effectively and efficiently.

Mason was a huge help and very patient as I gathered the information I…read moreneeded to make a switch for better rates. Highly recommend!

**UPDATE, Manager from the location talked with me and offered to have them fixed. He was more than…read moreunderstanding and easy to deal with. I told him a refund would be fine and I intend to fix myself. Im glad the offered solutions easily though honestly wasn't expecting that.** Beyond upset with my recent service on Saturday April 23 2022. Brought them 4 tires to mount and balance which they did... completely ignoring recommend clocking of the tire to valve stem (which isn't a HUGE deal because it does still balance out, just not optimal as most of the time more weight will be required if ignored) I could've looked past that if they hadn't gouged the lips of all my rims and almost damaged my lugnut cover beyond fixable. Stock rims at that. Nothing out of the ordinary, not low profile tires that are sometimes harder to mount. Just regular stock rims same exact tire size as stock. They need to either train their employees better, fire employees not doing their job correctly, or at least fix this issue. Of course with it being Saturday, closed Sunday and my work schedule I have no idea how long this will take to get taken care of or if they will even own up to it. IF YOU WANT YOUR STUFF TO STAY IN GOOD CONDITION DO NOT GO HERE.

Had my auxiliary battery replaced and check engine light diagnosed. The star is for the battery…read morereplacement. Charged me $165 to diagnose check engine light only to tell me they couldn't diagnose due to not having access to Chrysler server. Well if you don't subscribe to their servers you won't be able to diagnose their codes and therefore shouldn't charge someone for said diagnosis. They basically charged me to tell me there was a problem, which I already knew. Unethical business practice at best. Will not be going back and would not recommend!