I've to this shop few times. I also bought my Washburn guitar here. Now it has been a year and the…read moreguitar is still in excellent condition except for the strings, which needs replacement. I didn't have many experiences with guitar, but the service there were quite helpful and gave me advices and guitars to try out. The guitar prices was adequate and they have a lot of guitars to choose from. I also bought the guitar strings twice from this shop. The girl in the shop always help me to pick the right one for my guitar. Overall, I'm very satisfied with this shop and I'll go here in the future to buy my new guitar.

worst service ever About a week ago i've ordered a Chapman…read moreGhost Fret Pro guitar, delivery was fast(from Czech to Germany) 5/5. when I have been got the guitar, I've seen a little defect at the front of the guitar. Immediately i tried to contact with support of kytary.cz and they ask me to send photos of the defect to email. No problem. From the shop side: No apologies, no nothing. They offer me as compensation guitar accessories, ok, i have choose a guitar pickup and send link to contact email, at this moment no apologies, no compensation. Customer Service is worst, i have to open dispute in paypal. Please don't buy anything in this shop.

Great service. Got a Yamaha YDP 163 significantly cheaper than I could have direct from UK. Order…read moreprocessed Thursday lunchtime. Package delivered following Tuesday in Belfast. I did have some problems with payments etc but the service was very good and everything was sorted out quickly and efficiently. Excellent all round. Thanks.

I have revised my initial review and rating, having received my refund, and having received the…read moreapology. I may revise this review again IF I re-order the Kemper set from Muziker and receive the item without issue. I will however only re-order IF the item is actually in stock and available for immediate delivery.