We have the Colonial Life supplemental insurance policy through our employer. They have rejected…read morethe majority of my claims and only provided vague reasons as to why. They seem to not cover most diagnostic testing. It's also difficult to get claim decisions reversed. Their online claims filing process is clunky, and you cannot look at and correct previously filed claims that were rejected, nor can you easily return to a claim in progress to make corrections. Instead, you have to start a new claim all over again. DO NOT pay for supplemental insurance through this company. You're better off paying off your deductible, or getting an insurance policy with a lower deductible as you'll be disappointed with the CL insurance plan.

Colonial Life is an insurance company that provides supplemental benefits through employers for…read moretheir employees. This location is the head office for the WA and AK division. Came here for a business meeting with the Division GM and had a great conversation. Very pleasant, professional and transparent. Would definitely work with this company. Colonial has been in business for 78 years.

It has become impossible to talk with anyone in the US. All calls are routed to the phillipines…read more The quality of care has gone down hill. Appointments are made months out no matter how urgent. You end up in the emergency room because you can not see a DR. DO NOT USE KAISER AS YOUR MEDICAL PROVIDER!!!!!!!!!!!!!!!!!!!!!!!!!!!

Outstanding covid 19 clinic in Renton today. Well organized and pleasant staff. Your site should…read morebe a model for other Kaiser locations.

This review will address their member services ONLY. tl, dr:…read moreit's pathetic. 1. If you use the online site, you will always, always be asked to create a new account, even though you already have an online account with them. Expect this. 2. You will not find out that there is a special subset of Kaiser specifically for Northern Washington until you have spent 45 minutes creating your new account (that you already had, with the information you already used for the old one) and have hit 'enter'. 3. The online chat is, admittedly, great, and probably the best way to get customer service. UNLESS 4. You are looking to change or obtain psychiatric services. That can only be accessed by an '888' number, and the wait time is ridiculous. If you have a cell phone, pray that it doesn't go dark before the automated voice asks for your member number - the response interval times out fast and shoots you straight into the wait - queue, which is often an hour or more long. 5. Once you have reached a representative, they will direct you to the online customer assistance site that told you to call the phone number. Catch 22! 6. In the rare, rare event that you get through the labyrinth, have all your information right at hand. Your insurance card, your medications, all of it. The intake process will necessarily be a lengthy one (don't blame the poor phone receptionists, please - they didn't design this mess of a system. Please be kind to them.)

Been with Kaiser for years would never go anywhere else-getting my vaccine Sat -can't wait hope…read moreeveryone gets theirs so important

From the owner: Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice…read morenurse, and online access to manage your health - anytime.