The coverage average, their in house pharmacy, Centerwell, is fine but their supple & equipment partners like Rotech are absolutely terrible. Humana forces you to use very subpar supplies. It has taken 26 months for me to get some supplies (yes, over 2 years after approval) 2 years of frustration, aggravation & lots of phone calls. Don't use Humana read more

This a terrible heath care. Humana owns Conviva where you never see a medical doctor only an assistant. If you get injured you better go to urgent care cause they can't see you for weeks. They go by a general guide line of care and do not listen to your concerns. They prescribe medicine you don't need and order test that you also don't need. When you decline to let them do that to you they inform you they will report you as non compliant. You get perks thru centerwell that provides you with the cheapest products that they can find. Centerwell has an order form that shows you a premium item which they replace with a cheap knock off. I would advise you to look at complains on Humana's facebook page as well as on other social media. read more