Kevin and his team are awesome. I worked with Kevin to get my homeowner's insurance when buying my…read morefirst house. He was extremely enthusiastic, kind, and helpful. He found the best rate for my policy and I am so happy we found him! This review is for Brook as well. Brook helped me look for car insurance quotes about a year after purchasing my home. I called to look into switching car insurance and purchasing through them. She was so helpful throughout the process. Despite not being able to make it work due to discounts and whatnot being offered through the car insurer's own website, Brook was helpful and even more-so, extremely understanding to my situation. It's very easy to be happy when business transactions are being conducted and it says even more if the client is treated kindly despite not doing business with them. Thank you Brook and I hope you get your own Goosehead Insurance office one day!

Kevin is one of the most professional and caring people I know. He has never been too busy to…read moreanswer my questions and is always honest and straightforward on what is best for us. One of the best people I've had the privilege to work with.

Highly recommend working with Tim. Tim is polite, knowledgeable, and hassle-free. He set me up…read morewith my original policy, and just helped me obtain a new policy (original insurance canceled).

There are not very many Insurance and Security Sales People in this 757/Hampton Roads area that…read morework AS HARD and are as kind, helpful and caring fb as Tim. I love the fact that he so knowledgeable and knows more than any Insurance Agent I have ever worked with. If you want to work with someone that will completely have your best interest in mind and communicate with you thoroughly every step of the way then Tim Jonquist is the Man!! With the plan!

There are not enough stars I can give about the excellent, compassionate and efficient service…read moreI've gotten from Brett Pendergast and his staff. I had a problem which was going to cost me a lot of money and they went the extra mile to help me find a resolution thus saving us a lot of money. Brett is extremely knowledgable and helpful in setting up our policies, (in our case, home & auto insurance,) along with keeping our home coverage up to date with the increases in our home value. I highly recommend this agency if you want the best service and information you need for your insurance needs. Thank you Brett and Wendy for your help in getting my problem sorted out!

Brett's team always provides great service! I would especially like to highlight Chris Culpepper…read morefor her positive attitude and ability to resolve any issue! I highly recommend this office for any of your insurance needs.

Mike Ferros has saved me money on my car insurance for the last few years…read more He also helped my mom out with her homeowners insurance a few months ago and for that I am writing this review! Anything I need, I just give him a call. It's very helpful and convenient. I highly suggest you save some money by calling them.

They may have misrepresented the house insurance they just sold me. I haven't received any…read moreresponse from them for weeks since they sold me the policy after numerous attempts. Good sales techniques but zero customer service afterwards.

My daughter was on the Honda lot buying a new car. She had State Farm previously but had not had a…read morecar in a year or so. She was trying the 800# that was pushing her to contact a local agent and they were all closed. She had moved but her previous local agent was Paula. She got in contact with Paula and despite the office being closed on Saturday, Paula got her insurance in place got her a binder and ID card so she could drive her car home. Amazing act of kindness and customer service you only get with someone like Paula Faivre, Superstar Agent.

They dont seem to be genuine agents. The agent was polite and gave me a good quote (though as is…read moreexpected, kept trying to push for coverages I did not need) but ONE MONTH after paying in full for 6 months for the car insurance and getting a receipt for it and being assured that i will get my final insurance card in the mail, I get a rude letter from State Farm that my insurance will be cancelled within 3 days of receipt of the letter giving no valid reason whatsoever. When I call the agent, he is clueless too - he assures he will to the bottom of it (wastes precious time as I inch towards being uninsured) but comes back with a higher quote. This agent does not seem to be genuine - why would they be clueless about the company's verdict then? Either that or they are purposely fradulent. Stay away!

Mrs.Dawn is the best! She is always there to answer questions and even a few times after hours when…read moreI needed help.

Michael is one of the best property insurance agents in the business. Not only does he care, he is…read morewell experienced in understanding your needs and wants in any transaction especially when you are buying a home. I appreciate his honesty, his impeccable character, and his ability to communicate. He has a great sense of humor. I highly recommend him to mortgage loan officers and realtors/ real estate agents who wants an insurance agent who can be effective and efficient member of their team. He is part of mine.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Virginia Beach, VA area since 2013, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I would have gave a negative amount of stars if I could. I hope this can be seen by anyone getting…read moreready to purchase GEICO. DONT. worst insurance.... Ever. I never once got to speak to an actual human. Ever. I didn't even know what type of insurance I had, bc I had to set it all up myself, and hope I had full coverage. I was in an accident that was the other person's fault and I had to take care of everything. Geico didn't assist w a thing. Then to make matters worse I check State Farm insurance and full coverage on a Subaru WRX is 150 cheaper a month then geico, and an actual person set up my policy. My ex worked for GEICO she told me it stands for Government Employee Insurance Co. Apparently it started as a military insurance. I hope you don't treat our troops like you treated me

The worst. Required a tow and the vehicle was towed to the wrong address. Then wanted to charge me…read morefor the right towing repair place. This is an unorthodox process and evil. Unsatisfied customer.