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    Hudson Valley Swim

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

    Services - Hudson Valley Swim

    Group fitness

    Virtual fitness classes

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    1 year ago

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    KIDS FIRST Swim School - North Bethesda

    KIDS FIRST Swim School - North Bethesda

    3.2
    (42 reviews)
    4.2 mi

    I enrolled my 3‑month‑old daughter in your program for December. At no point was it made clear to…read moreme that I was being signed up for an auto‑enroll or auto‑renew subscription. I exchanged multiple emails to get her enrolled, and while I was asked to sign forms, none of them clearly stated that I would be automatically charged for future months. I was surprised and frustrated to see a charge for January, a month I never intended to sign up for. I was also disappointed in the "Mom and Me" class itself. The class included older children and the activities were not developmentally appropriate for an infant. The session essentially became unstructured water exposure time--something I can provide on my own without paying for formal lessons. We have tried another class at a swim school elsewhere (swimkids) when I was visiting my parents and the quality and structure were significantly better. I am extremely upset about the misleading auto‑enroll practice. After I raised concerns, a staff member named Michelle called me and referenced documents I had signed, yet none of those documents explicitly state that I was agreeing to automatic renewal. As a consumer, I believed I was paying for a single month of classes in December--not entering into an ongoing subscription. The language used is ambiguous at best and feels intentionally unclear. Between the lack of transparency in your billing practices and the underwhelming class experience, I am very disappointed. I will be sharing my experience with other parents so they can make informed decisions before enrolling their children.

    This facility is in a shopping center where there is a full-size, heated pool. It js a great place…read morefor kids to learn to swim. Water is warm enough so there is no need to acclimate to colder temperatures. Lessons are in small groups. My only issue is the upkeep of the facility. The locker room perpetually has ceiling tiles missing. Sometimes the toilets don't flush, sometimes there is no hot water in the shower. The locker rooms are very sparse with only one bench and some hooks. In theory, this space has SO much potential. With a small investment, this facility could be very busy. They would need to make only a few mainly cosmetic enhancements to make this place really successful and attractive to people who like the convenience of an indoor full size pool for swimming and exercising, as well.

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    KIDS FIRST Swim School - North Bethesda
    KIDS FIRST Swim School - North Bethesda
    KIDS FIRST Swim School - North Bethesda

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    Hudson Valley Swim - swimminglessons - Updated July 2026

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