Our company has been using this firm since 2019 for our business taxes. I think they have…read moreexperienced some growth since then and have forgotten the clients that helped make them what they are today. They no longer return phone calls or emails which makes running a business even more challenging. They provide dates to submit your return info online then extend you anyways despite meeting those deadlines and expect you to pay for the extensions even though you did your part correctly. They've missed some significant deductions the past few years and are generally not very thorough. There is a serious lack of professionalism and duty to their clients. I recommend utilizing another firm that is more engaged with their clients.

Shayne and team do a wonderful job on our taxes. Happy repeat customer and highly recommended.read more

Found this man on yelp for my daughter, who just relocated to Arizona. His good reviews are…read moreaccurate and he was able to navigate a complex tax situation and provide alot of info ending in a great tax return. Seemless and easy. Highly recommend.

Called to seek a consultation and the woman who I spoke to was incredibly short and not helpful…read more Immediately being rude and saying "we are full up" is just bad manners. I will be seeking tax services elsewhere. "True" customer or not. The level of customer service was not great and as a result turns potential clients away. First impressions are important.

I was impressed by the reviews so I called and left a message to set an appointment to complete my…read more2025 tax return. More than a week has passed without a call back. In the meanwhile I've completed and filed my return with an expert from Turbo Tax. Cost: $150. I recommend Turbo Tax

5 Stars - Absolutely Outstanding Tax Help!…read more I cannot recommend Robyn enough! I went to her with a nightmare situation: TurboTax had me owing $7,300 to the IRS. Robyn took one look, rolled up her sleeves, and worked tirelessly until that number dropped all the way down to $114. I left her a message on a Sunday, and by Monday at 3:30 I was sitting in her office. She stayed with me straight through until 8:30 that night, even during a monsoon storm outside, never once losing her patience or showing frustration, even though my file was a complete mess thanks to TurboTax. Yes, it cost me $850 to have her fix everything (on top of the $350 I had already wasted on TurboTax), but I would pay her fee a hundred times over before I'd ever give the IRS $7,300. Robyn is worth every penny. Her professionalism, dedication, and kindness blew me away. TurboTax will never advise you, correct you, or fight for you the way Robyn will. It was an expensive lesson, but one I'm glad I learned--because I've now found the person I trust with my taxes. I'll be filing my 2014 return with her next week, and I know I'll be in good hands. If you want someone who truly cares and goes above and beyond, call Robyn. She's a lifesaver!

I thought they did a great job with my taxes. I had the pleasure of working with Kevin, who was…read morecommunicative and quick throughout the whole process. I never had to wait more than a few hours for a response from the team. Overall, worth the expense to have professionals do your taxes! I feel I am in good hands with Dimov.

I have always done my own taxes, but this year I listened to my son who has used Dimov for 3 years…read more They were exceptional with their response time. Anvar and Melving were very good,

We were behind on our taxes by 2 years. I would do as much as I could on Turbo Tax and made…read morepayments to the IRS based on that but our taxes had gotten super complex due to a death in the family and running a small business. These guys did an amazing job and were able to find a lot of things that we hadn't thought of or that we didn't know the workings of. They found we were owed a lot of money back and got us all caught up with our filings. Thank you so much!

Jeremy Reed was great until he choose sides in my divorce. He disclosed my personal tax information…read moreto my ex husband. Helped him to fraudulently file my taxes with it. Lied in a court subpoena!!! Denied everything for a full year until he was caught and finally sent notice of false filing breach in a sad attempt to cover his crime. Reed is completely unethical and corrupt.

I came to Scottsdale CPAs when my previous CPA came to their organization. My CPA retired and this…read moreoffice has taken care of me ever since. Darren first met me a few years back and met me on short notice when I needed something. When he saw what I was doing at my new business in 2016 he recognized I needed a planning session. In that session he made me realize I had to pay myself per IRS guidelines. Even though I was not actually profiting (putting money in my pocket) on paper I was. Fast forward to COVID19 and the PPP program...because I was paying myself a salary, no matter how small it was. I was able to get a portion of my PPP forgiven for my pay. Other's with the same franchise as I have, did not pay themselves and therefore 1) are not following IRS guidelines and 2) missed out on PPP and unemployment. This season I took a weekend and locked myself at a hotel to focus on cleaning up my taxes. It was a holiday weekend as well. I messaged Blake not expecting to necessarily hear anything until Tuesday. He responded within minutes to my email. We had some back and forth over how to enter EIDL, PPP, and even a grant from the city and county. All on a Saturday over a holiday weekend. What commitment. They get it that I am a small business guy that is stressed out. I think you get the idea. They are a solid 5-star company!

Blake Koolick and his team are easy to work with, communicate efficiently, and had our moderately…read morecomplicated tax situation handled quickly. Highly recommended, especially if you prefer all-digital communications (as we did).

Very rude receptionist. I caught CoVID, so I called to reschedule my appointment. Receptionist…read moretold me she will not reschedule again if I cancel again. I told her if she rather have me come in after tested positive? She hung up the phone on me. I am now weary of this office's covid policy. *** Updated reply to Lin Rawlinson Lin Chai, I am glad you replied to my post. I am concerned by your reply by below factors: 1. I rescheduled twice with you before I caught Co-VID due to my busy schedule. It was on my 3rd rescheduling when she told me I could not reschedule again. All my rescheduling with the exception of Co-VID was with ample notice (At least 2 weeks out). Concerns: Your clients are very busy people and when you are pompous to tell your client they cannot reschedule, it tells me your office is not customer focused nor you are a friendly office. Additionally, when it comes to public health safety, it raises concerns on your office's ability to provide a clean and safe environment for visiting clients. Requesting 1 day cancel notice from someone who just found out he caught COVID was not only illogical and unconcerning, it was downright irresponsible as an office that opens to the public. 2. Your receptionist was the one who hung up on me when I questioned your office policy on CoVID. Concerns: Placing public health safety for those who visits your office help build trust and shows care and respect to those who visits your office. For the reasons above, I did not choose your office. I was interviewing 2 other CPA offices that were friendly, professional, and understanding. I have since selected one of them. I hope you will review your office professionalism and health and safety protocol, but equally important, the honesty of the people in your office. It takes a lifetime to earn trust, but seconds to lose it.

Called and received their answering machine. Left a message for a return call and never received a…read morecall back.

Would not use this CPA! Specifically asked that a CPA do my return. Instead, an Enrolled Agent…read moredid it. When I found numerous errors, I talked to the CPA assigned to my case, and she didn't know who did my return! Unacceptable! Now, my assigned CPA was trying to correct my return, and still introduced more errors! We could have done the return ourselves and did a better job! Won't use them again!

Craig and his team have been doing my taxes for years. I highly recommend…read morethem. I have referred some of my coworkers to him. I usually see Craig and we not only talk taxes, but he remembers my passion for the Christmas Angel program every winter and he asks about the bikes I buy the kids. I cannot ask for a better or more secure tax accountant to handle my affairs. Thank you, to Craig and his team.

She was quick, intelligent and reasonable as to cost. I was extremely happy. I would recommend the…read moreservice

From the owner: Organizing your finances so you can spend your time doing what you do best!read more

I have had a wonderful experience working with Mark Brooks at Johnson CPA. He is approachable,…read moredependable, and extremely knowledgeable. What I appreciate most is that Mark takes the time to understand my business, patiently answers my questions, and explains everything in a way that is easy to understand. I always feel confident that he is looking out for my best interests and helping me make informed decisions. Mark provides the kind of personal service that is difficult to find, and I would gladly recommend him to other business owners.

Ms Todd has repeatedly provided excellent tax services! Although we are retired, we many different…read moreitems that require special attention. These were handled very well and, no doubt, will save us problems in the future (if we did them ourselves). Plus many of my questions were answered to prepare for next year! I highly recommend the Johnson CPA group!