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    HTN Play Center

    1.0 (1 review)
    Open • 10:00 am - 8:00 pm

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    1 year ago

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    Delta Hotels Kalamazoo Conference Center - Filthy bathroom vent.

    Delta Hotels Kalamazoo Conference Center

    (28 reviews)

    Paid $175 for.... * Rude and unhelpful staff…read more * No parking spot available when we arrived. We had to leave and come back an hour later to find a spot. We did ask the front desk and they just kinda shrugged us off. (We were early) * Unusable shower due to water pressure or broken shower couldn't tell. (Room 130 reported to front desk) * Two broken lamps in the room. One just flickered and the other one just didn't work. (Reported to front desk) * Yellow sheets (at least I knew they were bleached) * Towels, washcloths were sparse. * Only surface level clean Hotel. * They stuck us in a handicapped room instead of what we booked. This hotel does not deserve the name Marriott.

    Came for a 1 day conference so we stayed just one night, staff were pleasant and seemed to know…read morewhat they were doing but they only had one bartender/server working during dinner (with a little help from 2 guys who needed to be told everything more than once) and one server in the morning for breakfast service. The menu states there's a buffet but there was not. Two members of my team ordered steak and eggs and waited an hour before they got served. One asked for decaf and was told it wasn't going to happen after waiting 30 min. Rooms were okay, we had 5 rooms total, 3 on the 4th floor, 1 on the 3rd and 1 on the 2nd. All of them were different. Pool hours posted said 8am to 10pm, but when we were using it, the female bartender came out and asked us to finish up at 9:55 stating the pool closed at 9 and they were turning the lights off. I can understand having shorter hours than other hotels because some of the lower floor rooms look out onto the pool area. Work out space had more machines than most. Conference center is across the parking lot. Bathrooms needed attending to more than they were. Microphone mishaps during most of the sessions I was in.

    HTN Play Center - venues - Updated October 2026

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