Meadowhall has a surprisingly high number of banks in the large shopping centre, one of them is this branch of HSBC, it is located on Lower High Street, near the Oasis Dining Quarter in the shopping mall.
It is quite a decent size, and it has a good number of general machines for standard banking, probably more than average which I liked as well as the generally common facilities of having a small seating area and free wi-fi. They even had a few machines just outside, I presume this means when the bank is closed you can still do some basic banking activities which I like.
I have to share the opening hours which are probably some of the best I've ever seen for a bank up north, they're very similar to what Metro Bank have in the South of England. Being open throughout the week between 10 and 8 is fantastic, closing slightly earlier at 6 pm on Sunday's, and being open at the shopping centre's hours (restricted by Sunday Trading laws in the UK) from 11-4 on a Sunday. These opening hours are similar to Halifax, elsewhere in the centre but beat TSB by a mile in terms of offering late openings.
The staff in the branch appears to let the store down, and the queuing system to speak to someone could be more efficient, I also feel slightly more cool and modern features such as an emphasis on digital banking and utilising the free space in the bank more, could be an improvement.
3* - Nice HSBC location with good opening hours and good machines for banking activities let down by bad service and a lack of technology. read more
