1. HQ - Altamonte Springs

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Altamonte Springs, FL

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HQ - Altamonte Springs

1.0 (1 review)
Closed • 8:30 am - 5:00 pm

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HQ Pembrook Commons

HQ Pembrook Commons

(5 reviews)

Horizons West / West Orlando

My company, Fareed Zapala Koepke, occupies Regus HQ offices in both Orlando, FL and Dublin,…read moreIreland. We have been in the offices for several years. We've been relatively pleased despite the incredibly high turnover in staff and management, and general lack of maintenance and cleanliness. However, when it came time for us to renew our lease this year, they increased the rate by 35%. We were told we had negotiated too good of a deal the year before and that corporate is demanding the increase. Needless to say, with commercial occupancies in Orlando and Dublin at record lows, we opted to move out. This is when we learned of all the tiny print on the back of our lease -- seems we committed to an additional three months of phone answering and mail forwarding service, as well as other move-out expenses that never got explained during the 'sales process'. Also seems they are very displeased with us, as they managed to slip in new monthly recurring charges this month of $998.00 -- without notice or explanation. All in all, I would recommend that any professional or entrepreneur seek an alternative office situation. There are simply too many offerings today. Don't settle for the unprofessionalism of Regus HQ.

If I could give ZERO stars I would! Please stay away from these money-hungry people, they will rob…read moreyou blind, make up unnecessary fees, and try to over charge you any way they can and try to justify it. Carmen Jusino is a nasty woman and she needs to be removed as community manager, she does nothing to try to help PAYING CUSTOMERS, she would rather charge me a $30 fee and lose a paying customer of 4 years than help waive the fee. Sadly, they would rather rob loyal customers than eat a petty $30 made-up charge that did not cost them a dime! I started with Regus in 2020 and every time you look up they're increasing the fees just because they can. Take your business elsewhere these people will never appreciate you and your money, if they can get over on you they will. The fee was not automatic the fee was added by the nasty manager Carmen then she recommended I ask the help desk to waive it KNOWING she added the fee and she informed TJune T from the help desk NOT TO WAIVE THE unnecessary fee! Because she did not like me or what I had to say about their service and unnecessary fees. But I'm about to make sure EVERYBODY knows about their lies and scamming tactics!

HQ - Altamonte Springs - sharedofficespaces - Updated November 2026

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