The food is way overpriced but the cinemas rooms are presentable. The staff are very inviting and helpful

Going to Hoyts was a struggle after having such an excellent experience with Reading Cinemas although free tickets aren't something to avoid. :) The main entrance is excellent, the Customer Service from staff are outstanding and the design of the interior is very modern using a lot of screens. Exactly what I'd expect from a Cinema. Although the actual movie experience was disappointing. I found the prices of the combo's aren't even listed above the candy bar requiring you to ask what prices are and the seats aren't the most comfortable. We found the actual movie screens to be significantly small considering how many seats were in a cinema. Granted some aspects of my experience were admirable but the majority was disappointing. read more

Hoyts Charlestown has the most comfortable chairs I've seen in a cinema. There is ample parking and is a bit quieter than Reading Cinema in the shopping centre, which is great for getting tickets and food. Good food selection and they seem to keep their movie choices for longer periods if you come from out of town like I do. read more

Hoyts - Recliners - Cinema Near Me - Charlestown, NSW

Most disgusting experience I have had at any cinema. Saw the advance screening of Teenage Mutant Ninja Turtles on the 5th of June 2016 it was an expensive waste of time. No promotional items for sale or giveaway really the massive hike in cost is not worth it. Way over priced for 2 small drinks, 2 small pizzas, and a serve of chicken dippers cost $46! The female restroom was dirty, smelly, broken soap containers, broken sinks, broken doors. The service was terrible, waited nearly an hour for the pizzas and dippers. The seating arrangements and staff were pathetic. I have a broken tailbone and was super excited to see Teenage Mutant Ninja Turtles but the entire movie I had a child kicking my seat, I asked the parent to stop and asked staff nothing was done and now today I am in chronic pain and can barely move. Will never return and will be telling all my friends and family the same. read more

We chose Hoyts Charlestown because every seat in the cinema is a comfy recliner. Once you find the buttons, the seats can be adjusted back to be almost like a bed in a 1st Class aeroplane! This feature alone is enough to rate the Hoyts Charlestown movie experience above that of normal cinemas. The screen was big enough for the size of the cinema space and the sound etc was as good as any other cinema I've been to. Like all Movie theatres the drinks and lollies were spectacularly overpriced and require a second mortgage to buy the large Popcorn, but alas that's normal for any cinema these days. I took my kids to a screening of the Ninjago movie and they described it as "the best cinema ever". The staff were very friendly and well presented, the bathrooms were clean and the parking was ample (though the stairs from the carpark are very unpleasant if it's raining). Overall, I liked it and I'll go there again. read more