The team at this facility is fantastic! I have had such a bad time at other facilities but they…read morereally listen to you here! On my first appointment, I spent about 45 just talking to the provider and explaining my history and concerns. They help with all kinds of things, and the ultrasound techs are so friendly as well! I highly highly recommend this facility for all of your Obgyn needs!!

I first came here in July to meet with Dr. Brown. I had a GYN surgery in late June…read more Unfortunately, that wasn't successful. Dr. Brown did my second surgery back in late August (although it seems like yesterday). He was very good at telling me exactly what was happening. He kept me in the loop and explained everything in simple terms. He answered any questions my Mom and I had. After my surgery was done, he went out and talked to my Mom and explained what happened. He also didn't seem to mind me talking about my cats. When I went in for my post-op appointment a week later, he asked me about them. I also feel like Dr. Brown's thorough and cares about me. I think he felt bad for me when I told him how 2 of my cats kind of acted like punks after my surgery. One of them knocked my glasses case off of my nightstand the night of my surgery. When I bent over to pick them up the next morning, I had pain bending over. One of my other cats jumped on me when I was in bed and stepped on one of my incisions. I plan on seeing Dr. Brown for my yearly exams from now on. I went in yesterday for another post-op exam. He asked me about my cats again. I was a little emotional talking about one of them, Mac, who got really sick last year and passed away. He treated me with dignity, respect, kindness and like a human. I feel lucky.

Switched to this practice for OBGYN, found out I was pregnant and the first two appointments went…read morewell after that it was all downhill. The head receptionist Cheryl is very opinionated and rude. She made the whole experience horrible and was very unprofessional There are 4-6 receptionists in the front room at any given time and on countless occasions they will all just completely ignore you. I waited 20 minutes at the window before with no acknowledgment Parking is $3 minimum after validation and most times my appointments were less time than the process of getting to the office My care seemed more like checking the boxes of what they are supposed to do than actually having a conversation and caring for me! again my first two encounters were wonderful and the doctors were very engaged and my last few appointments were the complete opposite where I felt like just a paycheck overall cannot recommend this office

If there was an option to give zero stars that would be my rating. I was referred from my PA to…read morethis office approximately six months ago to have my regular exams. I received paperwork in the mail, filled the four pages out with an appointment scheduled months ago. The office called me the day before to cancel my appt. and to reschedule. I finally had my appt. with the only one available Nicole Snyder. I came prepared with my paperwork early, only to be told that I had an invoice from 7 years ago in 2016 for $168 that I had to pay upfront or they would refuse me. I could not recall the invoice and it was the first time it was brought to my attention as they had not mentioned before I arrived in person. The office were given multiple opportunities to bring it to my attention and I would have had the opportunity to address it then. I explained I did not have the funds to pay for an invoice that I could not recall ever receiving back in 2016 let alone not knowing who my insurance co. was back then. I don't recall receiving an invoice from Women's Wellness in 2016 and I am very organized and conscinetious when handling invoices. The registration clerk rudely asked me how would they know if they could trust I would pay my invoice for today's services. I explained and trying to assure them my invoice today 12/16/2025 would be handled because I have medicaid they flat out refused to keep the appointment and I did not receive my exam. Instead of thinking of the care of the patient, the money somehow reconciled from seven years ago, that I don't agree to being valid at this time, was put as the priority over my care. I will never return to this office because of the inhumane treatment I received. Try to understand I walked out of the door not to be rude but because it took a great amount of energy to make it to the office and you never know what is going on with somebody so put some kindness in your practice.

Dr. Badalian is an excellent surgeon. I am under his care at Bassett Hospital in Cooperstown and I…read morehighly recommend him.

While this office has closed due to Dr Badalian moving to a new position out of town, I felt…read morecompelled to offset the other review and offer my own review. Dr. Badalian and his staff were always wonderful and caring. I was heartbroken when I found out he was moving to another position and wish him well!

This was my first experience at Planned Parenthood and I was so impressed. The staff is so polite…read moreand accomodating. I felt comfortable, supported, and heard. I am so grateful that a place like this (where I can get the support I need and when I need) exists! Thank you to all of the lovely women who helped me out today. You are appreciated.

I first called to get an appointment, the lady on the phone was very short and rude. she said the…read moresoonest she could schedule me was nearly two months out so I took the appointment. day of, I show up nearly half an hour early to be greeted with more agitated staff. upon walking into the empty waiting room and approaching the counter one lady just slams her window closed and points to the other window without looking up. the lady at the second window seemed annoyed to even have to speak with me, then says my appointment was canceled. I asked how, why, when because I was never notified. she claims calls were made a week ago and a voicemail was left. I even open my voicemail to check and I have absolutely nothing left to notify me. The lady at the desk wouldn't give me a note for class until I asked to speak to someone else. I've never had a worse experience with an appointment and would highly recommend anyone go anywhere else.

I brought my daughter to this clinic. Everyone working there was proffessional, and polite. Both my…read moredaughter and I have both had a surgical abortion before, at different places. Both of us had had horrible experiences before i brought her here. Having an abortion is very hard, emotionally, I think. This center made the experience easier tenfold, at least. Ladies, if you have to have an abortion for whatever the reason, these people were all very kind and compassionate.i will most deffinately advise anyone that this clinic treats its patients with the utmost compassion.

From the owner: Abortion servicesread more

I find the majority of their staff to be rude and cold. They are not helpful and are the first ones…read moreto get an attitude when you challenge what they say. Also they have little to no knowledge of NYS law when it comes to transferring records to a new doctors office. I am so thankful to be out of this office and going to an office that does not hang up on its patients, and then ignore them when they call back.

I have to say when I went into labor my ob was not available so I got the midwives. They were all…read moreexcellent and made me feel at ease. Thanx to them and the doctor on call I had a great experience and a healthy baby girl

Some of the doctors are great. Some are not. Some seem to really care, some act like you are a…read morebother. So it depends who you get. I really like my doctor but you get scheduled with all of them depending on who's available. The Sonó lady in room 3 is by far the best (blonde with glasses). She really tries to get a good picture of your baby. The others rush through your sonó. Getting to see your baby is the best part and it would have been nice to get a somewhat good photo. I don't like how they take blood In The room up on the high angled patient seat. One nurse refused to let me sit in a normal chair even after I told her I have fainted when I have given blood before. She was so rude. The nurses also don't answer the phone. Like ever. You have to wait for a call back which is sometimes frustrating. Also the receptionist at exit, desk furthest from door is not easy to work with. I tell her I need later afternoon apts and she gives me a hard time about it every single time. The others are more than willing to accommodate. Sometimes the wait to see a doctor is terrible. I waited 45 mins multiple times and the nurses never even came back to check on me to let me know it was going to be a while. I thought I was forgotten. I do like it here overall and will continue to come here even though it's a bit of a drive. Just some feedback for improvement!

avoid this place. there are so many better healthcare facilities out there that will act care for…read moreyou unlike this place. not only are the staff here rude and unprofessional. "Julie" who is supposed to be the supervisor here is the most unhelpful and unprofessional person I've ever met. i have a degree in management and Im not sure who taught this lady but she needs to get her money back. I didn't even get an ounce of respect, I wasn't rude or yelling. Just look for a place that will actually treat you like a human being, let me tell you it is not this place.

Theresa Bruneau is an insult to medicine. Her ignorance and biases have likely harmed countless…read morewomen in the Syracuse area. She spent years brushing off every single one of my reported symptoms, and her arrogance and bedside manner left me wanting to avoid seeing an OBGYN altogether. She outwardly mocked my questions while mid-pelvic exam, which was demoralizing and dehumanizing especially as an assault survivor. She convinced me everything was all in my head, and there was no possible way anything was wrong. Even with abnormal test results, she never did more than annual exams and pushed birth control pills. Needless to say she was entirely wrong and not only was I right, I ended up having uterine cancer that was barely caught in time to save my life. Not to mention the years and years of suffering that was NOT normal and NOT okay. Medical malpractice is very difficult to pursue unless you die, but I'm certainly going to be pursuing as far as I can go through NYSED and the Office of the Professions. It's absurd that the moment I transferred my care I was not only being listened to, but a pelvic ultrasound was immediately ordered due to the SAME EXACT symptoms I had reported to this "NP" for years. Women - if you suffer from any abnormal reproductive issues please avoid this office, your life could depend on it.

Quality of care is grossly negligent. The doctors narcissistic entitlement to actually blame the…read moresignificant other in a situation that she is the culprit of is disgusting. Shouldn't have to select a star. They don't deserve not even a half or quarter. I wish we would've looked this doctor up online and seen that she lost her license for three years due to medical negligence after this current experience will be able to cause her to lose her license again.

Great experience! Dr.McKenzie was very thorough in her answers to my questions and the staff was…read moreefficient and friendly- the office was easy to find and a lot of parking available. The front desk staff were also very helpful in guiding me through a recent insurance change. Thank you so much:)

I have been coming to this practice for over 18 years since I was pregnant with my first child. A…read morefew years ago I went in for my annual visit and I brought up some concerns and issues I was having I was not taken seriously and I was treated like a drug addict looking for pain medication. When not once did I ask for any pain medication I was looking for help with my issues. I left that appointment crying because I was so upset. I then went on the Internet and did a lot of research on my own and figured out my issues and resolve them all by myself. I then came back for another annual visit and I requested a different nurse practitioner because I thought well maybe it was just her I am now having different concerns and issues and at this time this nurse practitioner did not take me seriously either. When I asked her if we could do a hormone panel or something to figure out what was going on with me, she then said I'm so sick of this TikTok trend. I don't even use TikTok and then everything I tried to bring up, she tried to negate all of my symptoms, as if she was in such a rush and didn't wanna bother looking into my issues. Needless to say, since this was the second poor experience I've had in the last couple of years. I will no longer be returning to this practice. I want a doctor that I can talk to and express my concerns and have them taken seriously I have since gone to another doctor and there is a real issue that they failed to look into it is extremely heartbreaking since I have been going there for over 18 years they delivered both of my children. I just cannot believe how bad it's gotten there. I shouldn't have to leave my doctors appointments crying, and so upset.