Note that The Westin Prince is no longer The Westin Prince, but rather the Pan Pacific Toronto…read more Even though, there are still several signs in the community that say "The Westin Prince" even though it is no longer a Westin property and no longer The Prince.
Prior to about two years ago, I would always stay with family when I was traveling to Toronto. I then learned that the Pan Pacific (which my family calls the Old Prince) was only about five minutes from where many of my family members live. Since then, I've been staying there about 3-4 times a year, sometimes on my own and sometimes with my sister. I have found that the rooms, restaurant (Seasons), and common areas were comfortable while the staff were very helpful.
I typically would get a king bed or two queens (if I was traveling with someone else), and often get an upgrade to a larger room, a balcony room, or even once for my birthday, a junior suite. There is typically an amenity dropped off (small package of three chocolates with two sparkling waters) along with daily water bottles. The beds are comfortable, and there are individual-sized shampoos and other amenities in the bathroom that get restocked as needed. While this Pan Pacific location doesn't offer complimentary breakfast for Titanium members, you can get a discount based on your status level at its restaurants. My only challenge in the rooms over my visits has been days where housekeeping is skipped for no particular reason or the blinds that sometimes fall down. Any time I have reported anything to the front desk, they have fixed it that day.
The other amenities in the hotel have been useful. We often use the fitness center, only a short walk away, though there are a few machines that have been removed over the last two years though they haven't replaced them. There is also an outdoor pool, which we haven't used but have seen people using. On one occasion, we went for a walk along one of the trails, which didn't go that far. We always park a vehicle at the hotel, and as long as you have a picture of your license plate to show the staff at check-in, you can easily come in and out at your convenience for a daily rate of $20, I believe. There are also conference rooms downstairs though we haven't used them before.
I used a status match and then stayed there once in order to earn a status with GHA Discovery inclusive of Pan Pacific Hotels. You can sign up with the GHA Discovery Silver status without a previous stay, and then after two visits or spending $1000 USD, you can upgrade your status to GHA Discovery Gold. The higher statuses are Platinum and Titanium. As a GHA DISCOVERY member, you'll earn up to 7% back in Discovery Dollars (D$) on every eligible purchase to be used on your next visit. Other perks for all tiers include complimentary internet, exclusive rates and offers, birthday treats, savings at spa outlets, and savings on dining bills (up to 20% off). Depending on status level, you can also get a local amenity at check-in, upgraded room experience, early check-in, late check-out, status sharing, priority room availability, and complimentary breakfast.
I certainly recommend that someone in North York, Ontario looking for a hotel consider this as an option. It's certainly worth it! I also want to give recognition to Denise, Anas, and Pranav for always being so helpful.
