I called from California to order my 4 year old nephew a balloon bouquet. Such friendly service on…read morethe phone, working with me to determine which balloons to use. The unfortunate side was they didn't have characters that my nephew loves ( octonauts, or paw patrol) or anything orange, his fav color, or watermelons so we just stuck with the generic birthday balloons and one with stars on it. They threw in a free one out of sympathy. Nephew loved his balloons! Will use them again for the older nephew when it's his turn.

**Urgent - Do NOT Buy Flowers from This Florist**do not even deserve 1 star…read more I am writing to express my extreme disappointment with my recent experience at this florist. I made the mistake of ordering an arrangement online, specifically the "Exotic Premium" flowers, and what I received was a far cry from what was advertised. Upon arrival to pick up my order, I was immediately struck by how different the actual flowers were compared to the picture displayed online. I have attached both images for reference--the online representation and the sad reality of what I received. When I mentioned to the florist that the arrangement did not look like what was pictured online, she informed me that they were out of the flowers shown. To add insult to injury, after I walked out with my flowers and sat in my car, the florist came outside to ask if I would like to add some white FLOWERS & carnation flowers to the arrangement. These additions do not match at all with what was supposed to be a tropical-themed arrangement, and it only highlighted the inconsistency of what I received. This arrangement was meant for my grandmother, and I can't convey just how important it was to have a beautiful bouquet. The florist's failure to inform me about any substitutions or changes ahead of time is not only frustrating but also inconsiderate. When spending $140 on flowers, I expect to receive something that at least resembles what was promised. Instead, I walked away feeling angry and let down. I urge anyone considering purchasing from this florist to think twice. Save your money and look elsewhere for a service that values their customers and delivers what they advertise.

Flowers are not crazy expensive, I've order a couple times from here and the flowers came as…read morepictured. The employees are also very nice. I'll definitely continue to order from them whenever I need arrangements.

Basically, 1/3 of all reviews are negative. Count em' The…read morenegative reviews experienced was the same as mine. At least the florist is consistent. When, I called to complain I was shamed for leaving a negative review, instead of first calling them. I thought the retailer should be the one calling me. Especially since I was clear that the bouquet had to include the orchids. Yet I was the one who is remiss in giving a review? Feeling shamed, I revised my review, to a 5 star, which was not honest. After, my dear, sweet cousin, who is 72, and very ill also lied to me, telling me the bouquet is beautiful. Then when I told her I complained she thanked me, and told me she was sorry for lying to me. Sorry here, sorry there. Sorry everywhere. There. This is at least honest now. Sorry, not sorry. Repenting after being shamed by the florist, telling God I'm sorry, and sorry to the florist too. Then, I had to return to God, once again for lying and giving a glowing review. I am one sorry sucker, but boy did I ever get sucker punched, I wonder if God is as cross-eyed, and dizzy as me now. Signed, Too darned old for this stuff.

I ordered flowers for a funeral. I preferred to talk to them over the phone, rather than online…read more They fixed an amazing arrangement, which I saw at the memorial service. They asked exactly what I wanted and definitely delivered it. Good value for the money and the quality. I highly recommend this florist. I am from out of town and you never know what you will get over the phone.

My son sent me roses for mother's Day , within 48 hrs the greenery was fine still but roses had…read moredied. My son has used perter flowers reserve before and I was very pleased, I'm hoping that get some kind of response from them , my son lives n West tx & uses them . Please respond....mom

I made a purchase online they called me to confirm and after they were and after they were…read morecomplete, they sent me pictures before they delivered. Excellent job! I was shocked.... So shocked at how beautiful I ordered another one arrangement. They text me upon delivery as well, their customer service is spot on and I will be a returning customer. Thank y'all again for making it such a easy process from Start to finish!!

Great service, beautiful flowers! My boss loved his gift for boss's day! Very easy to order online…read moreand just go pick up.

Called this place to compare some prices and they gave me a great deal for the flowers I needed…read more.. They called to have them fresh for when I picked them up and gave me a great price. The lady that took care of me was very nice. Will definitely come back to get more flowers!

Does this place even exist? I really should have read the Yelp reviews before I trusted this place…read more I spent way too much money on flowers for my mom FOR MOTHER'S DAY to be delivered the day before the holiday. I live across the country and my parents were supposed to fly in to see our family but the quarantine happened. I received an email saying the flowers have been delivered, so I called my mom to check and she said they hadn't. Not only were they not delivered, and I was lied to, but my credit card was charged. 3 calls and 5 days later and no resolution. What a scam. Also, they don't post reviews under 4 stars on their website - I submitted my 1-star review (even though I wish there was a 0-star option) and of course they didn't post it. Happy Mother's Day, Mom! UPDATE: I finally got a hold of them 5 days later and the owner was not apologetic. Offered to deliver the flowers that day - several days AFTER Mother's Day. I asked for a partial refund and they refused - they did not see fault in what they did. I said no to the delivery and asked for my money back and then immediately called who I should have called in the beginning - Flowers of Kingwood.

It's not even Halloween but this place is decked out for Christmas. Awesome decorations and it…read moresmells just so Christmasy inside. Worker was super nice too.

Submitted 3 areas of damaged item. Given as a Hostess gift. Called in yesterday to pay and picked…read moreup shortly afterwards. Absolutely shocked that the sales lady allowed a damaged item to be sold and given as a gift. Today, Saturday at 3:30 went to their store after calling multiple times which was unanswered to return. Door signage posted a 2:00 closing, but internet shows a 4:00 closing time. Nor, does their line have a voice mail. Very unhappy will never purchase another item without looking at it. Hostess will need to return item. Can't believe based on the 3 photos the store finds it acceptable to display and sell. Thought the store had higher standards.

I needed flowers for a store opening and Nga was so helpful and delivered a beautiful arrangement…read more Their service and quality was amazing. I would definitely recommend!

Wonderful gift shop with lots of Texan influenced items and they had the cutest baby/kids cowboy…read moreboots! Not cheap, $60 per pair but they were the cutest red and brown baby cowboy boots evar! Lots of other knick knacks, souvenirs and tees with Texan designs and southwestern landscape, etc.

My wife and daughter found the perfect purple roses for our granddaughter's graduation at this…read moreflorist. They were able to order them and pick them up on the same day, one day before the graduation.

I received flowers for my Birthday and it was the ugliest arrangement I have ever received. The…read moreflowers were pretty but whoever arranged them did not know what they were doing. They also showed up after I had left work at 4, so I didn't get them until the next day. Very dissatisfied customer. When I called to let them know how dissatisfied I was, they were very rude!

This is a follow up new photo of my Sea Hibiscus that Natius came and repotted for me its…read morebeautiful and healthy it has bushed out and thriving greatly!! Thank you again for your great service Michelle Guy Splendora Texas

My husband and I came by here to look for replacement for some of our outdoor plants. The nursery…read morehas been here for quite some time because we've driven by it for years. The plants and yard decorations also look like they're been the same ones since they first opened. The nursery didn't appear well kept with maintaining their plants. The place wasn't very organized so it made it difficult to identify the plants and prices.